ValueOptions Jacksonville Service Center Receives URAC Accreditation in Health Utilization Management, Case Management and Health Network

Oct 17, 2013, 10:01 ET from ValueOptions, Inc.

NORFOLK, Va., Oct. 17, 2013 /PRNewswire/ -- ValueOptions® Inc., a health improvement company specializing in mental and emotional wellbeing and recovery, announced today that its Jacksonville Service Center has been awarded full accreditation in Health Utilization Management, Case Management and Health Network from URAC, a Washington, D.C.-based health care accrediting organization that establishes quality standards for the health care industry.

"We are proud to achieve three full accreditations from URAC," said Roxane Kissinger, Jacksonville Service Center Vice President. "The ValueOptions Jacksonville Service Center works hard to honor our dedication to high-quality programs and receiving this accreditation is a statement to the service we deliver to our military customers.  As the behavioral health subcontractor to Humana Military, ValueOptions is honored to provide exemplary support to the 3.1 million members in the TRICARE South Region."

"By applying for and receiving Health Utilization Management, Case Management and Health Network Accreditation, ValueOptions has demonstrated a commitment to quality health care," said William Vandervennet, URAC Chief Operating Officer. "Quality health care is crucial to our nation's welfare and it is important to have organizations that are willing to measure themselves against national standards."

URAC's Health Utilization Management (HUM) standards ensure that all types of organizations conducting utilization review follow a process that is clinically sound and respect patients' and providers' rights while giving payers reasonable guidelines to follow; Health Network (HN) Accreditation standards include key quality benchmarks for network management, provider credentialing, utilization management, quality management and improvement and consumer protection; and Case Management (CM) Accreditation provides an essential set of standards and performance measures that address the increasing demand for excellence in coordinating care for improved consumer engagement, achieving optimal health care outcomes and managing care transitions.

About URAC
URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC's standards keep pace with the rapid changes in the health care system, and provide a mark of distinction for health care organizations to demonstrate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry. For more information, visit

About ValueOptions®
ValueOptions is a health improvement company that serves more than 32 million individuals. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistance, and wellness, ValueOptions helps people make the difficult life changes needed to be healthier and more productive. With offices nationwide and a network of more than 130,000 provider locations, ValueOptions helps people take important steps in the right direction. We help them live their lives to the fullest potential. Visit for more information.

SOURCE ValueOptions, Inc.