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Vangard Voice Systems' New AccuSpeechMobile/FFA Delivers Fast, Reliable, Voice-Directed Productivity to Mobile Field Force Automation Market

Hands-Free, Voice-Directed Capabilities Speed Productivity of Existing Mobile Field Service Applications by 30% Using New Mobile Device-Resident, Server-Independent Voice Solution


News provided by

Vangard Voice Systems, Inc.

Feb 01, 2010, 10:42 ET

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IRVINE, Calif., Feb. 1 /PRNewswire/ -- Vangard Voice Systems, Inc. (Vangard), the innovator of AccuSpeech®Mobile voice technology announced the availability of AccuSpeechMobile for Field Force Automation (FFA) the first reliable and affordable voice-enablement platform for upgrading new and existing mobile field service applications with fast, accurate and intuitive voice-directed data collection and navigation controls. AccuSpeechMobile/FFA's mobile device-resident, server-independent voice-enabling technology adds comprehensive "hands-free" voice-directed commands to existing field service applications, achieving incremental productivity gains of 30% or more compared to slower, distracting, error prone "fat finger" data entry and navigation.

(Logo:  http://www.newscom.com/cgi-bin/prnh/20090630/LA40200LOGO)

Vangard's AccuSpeechMobile/FFA is an affordable voice-enablement platform that provides all the tools and technology to quickly voice-upgrade new and existing wireless, wired or "store and forward" field service applications at an average daily cost of $1.25, or less per/mobile worker. A productivity driven ROI can be achieved in just weeks. For field service IT operations, AccuSpeechMobile/FFA's cost of ownership is a fraction of older, costly and functionally-limited, server-dependent solutions typically employed in functionally limited warehouse and CRM applications.

"Until now the field services market has had little confidence in costly server-dependent voice solutions, incapable of empowering the mobile worker to voice-collect and transact, 'heavy field service data' at the point of service," said Bob Bova, president and CEO of Vangard Voice Systems. "Now, completely un-tethered from server-dependencies, AccuSpeechMobile/FFA's device-driven voice technology offers a reliable, affordable, fully functional voice solution for the field services market.  Now IT organizations can easily leverage hands-free voice capabilities to substantially improve field service productivity, service, and reduce costs in asset management, dispatch, delivery, ticket management, mobile inspections, maintenance, repair, inventory, location-based GPS and other field operations."

New Productivity Gains

Using AccuSpeechMobile/FFA, Vangard Voice business partner, Z-Space Technologies experienced a 37% increase in productivity when adding hands-free voice-directed capabilities to its vehicle inspection application. "Voice technology for the field services market is ready for prime time with AccuSpeechMobile/FFA," said Tim James, Chief Operating Officer of Z-Space Technologies. "The productivity gains we achieved with our inspections application demonstrate how voice-directed technology can impact mobile field service operations. With AccuSpeechMobile/FFA's reliability, affordability and performance, we're able to accelerate the adoption of voice-directed operations by our resellers and customers."

To further underscore the impact of AccuSpeechMobile/FFA in the field services market another Vangard customer achieved a 77% increase in productivity, by voice-powering a public works asset inspection. Inspection time was reduced to just under 4 minutes using hands-free, eyes-free voice commands, compared to from 18 minutes using keyboard data entry.  

Vangard's white paper, 'The Next Productivity Accelerator for Field Service Operations' is now available.

New Hands-Free Mobile Voice Productivity Interface

AccuSpeechMobile/FFA provides a non-invasive voice enabling development environment and device-side voice operations client solution that together enable a complete, fully functional "voice-keyboard" or voice-interface for existing "data heavy"  Web, Windows Mobile or Back-End enterprise field service applications. The mobile worker's new voice interface, speeds mobile performance by eliminating the distracting, error prone reliance on manual "fat-finger" keyboard and pull-down menu data entry; it reduces dependency on visual monitoring of mobile screens, and provides increased safety and freedom to multi-task, when liberated from physical manipulating the mobile devices.

Affordability and ROI

AccuSpeechMobile/FFA's affordability is due to its non-invasive, device-resident approach which eliminates the integration costs associated with older server-dependent voice solutions.  AccuSpeechMobile/FFA's new device-resident voice technology can voice-upgrade a typical new or existing field service application for a field service workforce as small as 100, for as little as $1.25 per/worker, per/day. Return on investment can be achieved in as little as 4 to 6 weeks making AccuSpeechMobile/FFA a cost-effective productivity investment for systems integrators, ISV's and enterprise IT organizations.

About Vangard Voice Systems

Vangard Voice Systems is the innovative provider of the AccuSpeech® Mobile Voice Platform (MVP) for enterprise-wide voice productivity deployment. Vangard's MVP speeds mobile enterprise productivity by adding voice-directed data input and application controls to new and existing mobile applications. MVP enables enterprises to achieve tactical, operational and strategic advantage by adding voice-directed hardware and application controls, navigation and data entry capabilities to existing mobile applications and business processes. Vangard's partners include Microsoft Corporation, Motorola, Wavelink Corporation, Stratix Corporation, Agilysys, Excalibur Integrated Systems, Z-Space Technologies and Nuance Communications.  MVP's complete device-resident voice technology is deployable on mobile devices supported by all Microsoft Mobile operating systems including Motorola, Intermec, LXE, PsionTeklogix, Opticon and others. Vangard solutions are available to government agencies on the GSA schedule and the NASA Solutions for Enterprise-Wide Procurement (SEWP) acquisition contract. For more information, visit www.vangardvoice.com.

SOURCE Vangard Voice Systems, Inc.

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