Vendor Management Systems (VMS) and Managed Service Providers (MSP) Assume More Dominant Role in Managing Contingent Labor

Staffing Industry Analysts announces the release of the 2013 VMS and MSP Supplier Competitive Landscape

Jun 10, 2013, 08:00 ET from Staffing Industry Analysts

MOUNTAIN VIEW, Calif., June 10, 2013 /PRNewswire/ -- Staffing Industry Analysts, the global advisor on contingent work, today released its annual VMS and MSP Competitive Landscape report.  The report discusses the use of technology and managed services when managing contingent (temporary) labor. The report highlights that roughly one-third of global temporary staffing labor is managed either by an MSP or run through a VMS.

The use of contingent labor continues to grow not only in the largest corporations, but in smaller and medium-size companies as well. Contingent labor allows corporations flexibility in workforce planning as the global economy remains turbulent.  Corporations also use contingent labor to "try before they buy" employees. In addition to temporary agency labor, corporations are increasingly incorporating Statement of Work (SOW) arrangements into their contingent workforce programs. 

An SOW worker, as defined by Staffing Industry Analysts, "in contrast to a temporary worker assigned by an agency, is usually given a regular, consistent salary by his or her employer and continues to receive this salary when off project assignments (i.e. 'benched resource'). A statement of work is a document that captures the work products and services including, but not limited to, the work activities, deliverables and timeline to be supplied under a contract or as part of a project."

To manage these varied types of resources, corporations use VMS and Managed Service Providers (MSP).  Staffing Industry Analysts estimates that spend under management through a VMS, an MSP, or both, is greater than $100 billion globally and growing. This compares to the total market estimate for global temporary agency staffing labor of $327 billion

"Among survey participants, we are seeing more SOW spend running through a VMS (up 21% globally, from $18.9 billion to $21.9 billion) and also managed by an MSP (up 27% globally to $8 billion)," said Tony Gregoire, Staffing Industry Analysts' research manager.

The report issued today highlighted the VMS and MSP firms with the largest amount of spend under management:

Total VMS leader: Fieldglass

Spend under mgmt.: $27.4 billion

Total MSP leader: Allegis Group Services

Spend under mgmt.: $8.3 billion

Other leaders include: TAPFIN led the temp/contract, vendor-neutral and hybrid MSP categories; Beeline led for outsourced spend through a VMS; Fieldglass, in addition to being the total VMS leader, also was the leader for SOW VMS and temp/contract VMS; and Allegis Group Services, besides leading the total MSP category, also led the SOW MSP area.

Staffing Industry Analysts defines an MSP as: a company that takes on primary responsibility for managing an organization's contingent workforce program.

Staffing Industry Analysts defines a VMS as: an Internet-enabled contingent worker sourcing and billing application that enables a company to procure and manage a wide range of contingent workers and services in accordance with client business rules.

The report is available to Staffing Industry Analysts subscribers only. For more information about the report or to subscribe to Staffing Industry Analysts, visit or contact Member Services at

About Staffing Industry Analysts
Staffing Industry Analysts is the global advisor on contingent work. Known for its independent and objective insights, the company's proprietary research, award-winning content, data, support tools, publications and executive conferences provide a competitive edge to decision-makers who supply and buy temporary staffing. In addition to temporary staffing, Staffing Industry Analysts also covers related staffing sectors. The company provides accreditation with its Certified Contingent Workforce Professional (CCWP) program. Founded in 1989, acquired by Crain Communications Inc. in 2008, the company is headquartered in Mountain View, California, with offices in London, England. For more information:

SOURCE Staffing Industry Analysts