Vericrest Financial Announces Support for Customers Impacted by Hurricane Sandy

IRVING, Texas, Oct. 31, 2012 /PRNewswire/ -- Vericrest Financial, Inc., a premier financial services company specializing in the servicing of residential mortgage loans, today sent a special notice to customers impacted by Hurricane Sandy.  In addition, to support hurricane victims, Vericrest announced it will follow all standards and policies announced in coming months by the GSE's (Government Sponsored Enterprises) for all GSE-owned mortgages that it services in areas impacted by Hurricane Sandy.  The full text of the letter Vericrest sent to customers is below:

Vericrest hopes you and your family are safe.  We are here to help and are providing special services for customers who have been impacted by the storm.

Vericrest Contact Information:
Phone:  (800) 401-6587
Fax:      (877) 533-1043
Email:   [email protected]
Web:     http://www.vericrestfinancial.com

Customer Service
Agents are available until 6:00 PM CST.  You can also inquire about loan information 24 hours a day, 7 days a week through Vericrest's automated phone system by dialing (800) 401-6587 or online by visiting:  http://www.vericrestfinancial.com

Do You Need Financial Assistance?
Vericrest will waive or credit certain fees including Pay by Phone fees and Western Union fees for customers with properties in areas impacted by the storm.  We may also offer payment extension, payment deferral or other workout arrangements based on your situation.  Please call us at (800) 401-6587 for additional information. 

Do You Have Property Damage and Need Guidance on Filing Insurance Claims?
Vericrest agents are available to help you file insurance claims and work with your insurance company.  For assistance with filing your claim, call us at (800) 401-6587.  Vericrest customers can also utilize the Assurant Resource Center for questions regarding insurance claims.  Assurant representatives are available 24 hours a day 7 days a week by calling (866) 825-9268.

Do You Need Other Assistance?
Vericrest can provide you with a list of agencies that can provide additional assistance in the aftermath of Hurricane Sandy.  Please call us at (800) 401-6587 for a list of these agencies.

Vericrest cares about its customers and is motivated to help you with the challenges you are facing as a result of Hurricane Sandy.  We are here to help you with your recovery process and overcome challenges you may face coming out of the storm. 

About Vericrest Financial
Vericrest Financial, Inc. is a premier financial services company specializing in the servicing of residential mortgage loans in all 50 states. Through three Centers of Excellence in Texas, Oklahoma and California, Vericrest provides superior service and innovative solutions to meet the needs of our customers and investors while maintaining the highest levels of integrity and compliance. To learn more about Vericrest, visit www.vericrestfinancial.com or call (800) 401-6587.

SOURCE Vericrest Financial, Inc.