Vodafone Netherlands and Amdocs Win Global Excellence Award for Best Managed Services Operation

Jul 03, 2012, 06:00 ET from Amdocs

ST. LOUIS, July 3, 2012 /PRNewswire/ -- Vodafone Netherlands, one of the largest mobile service providers in Holland, and Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, are the joint winners of the "Best Telephony Outsourcing" category in the global 2012 Outsourcing Excellence Awards. These awards recognize the world's best managed services relationships that significantly benefit both buyer and service provider through the implementation of best practices and the achievement of compelling value. 

For the past six years, Amdocs has managed daily operations of Vodafone Netherlands' provisioning, billing, customer care and wholesale partner systems across legacy and Amdocs software. Amdocs also provides Vodafone Netherlands with business process, service delivery, application, infrastructure and capacity management and development services.

"Beyond cost reduction and predictability, outsourcing operations frees service providers to focus on the marketing and sales strategies critical for capturing and retaining customers," said Rebecca Prudhomme, vice president of product and solutions marketing at Amdocs. "Furthermore, Amdocs supports some of the world's largest service providers in a managed services model and is constantly leveraging the expertise, tools and scalability we are developing in these projects for the benefit of all our customers, including Vodafone Netherlands."

Amdocs has been delivering managed services to communications and media service providers around the world for 30 years, and supports today more than 350 million subscribers in a managed service model.

The Outsourcing Excellence Awards program, now in its 16th year, is conducted by the Outsourcing Center, the leading resource of outsourcing best-practice information. Winners of the 2012 awards were recognized at a black-tie, "Oscars of Outsourcing" event on May 24, at the Gaylord Texan in Grapevine, Texas. 

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About Amdocs

For 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control product portfolio with value-driven professional services and managed services operations. With revenue of approximately $3.2 billion in fiscal 2011, Amdocs and its over 19,000 employees serve customers in more than 60 countries.

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For more information, visit Amdocs at www.amdocs.com.

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2011, filed on December 8, 2011 and our Form 6-K furnished for the second quarter of fiscal 2012 on May 15, 2012.