Vology Adds Design and Development to ISO 9001:2008 Quality Certification; Celebrates Its 50th ITIL Staff Certification
TAMPA, Fla., Nov. 6, 2014 /PRNewswire/ -- Vology, Inc., an IT solutions provider specializing in networking, storage and virtualization infrastructure and technical services, has received additional certification in Design and Development for its ISO 9001:2008 quality management system. The certification followed the company's 2014 surveillance audit.
ISO 9001:2008 specifies the requirements of a quality management system focused on customer satisfaction, consistency in conforming to customer requirements and a commitment to continuous improvement of both objectives. The addition of "Design and Development" to Vology's quality management system underscores an ongoing formalized commitment to customer satisfaction associated with services deployment and management.
"Like many small managed service providers today, Bayshore Technologies was not ISO-certified when Vology acquired them in 2013," says Barry Shevlin, Vology CEO. "Preparing the combined organization for services ISO certification was a major undertaking, but we were successful in developing the formal processes necessary to pass independent scrutiny. Our services customers will benefit as a result." This is Vology's fifth consecutive year of ISO certification.
Vology is also celebrating the broad adoption of ITIL Foundation certification across its engineering and operations support staff. More than 50 employees have now successfully completed the training, which represents a cohesive set of best practices constituting one of the world's most respected and recognized approaches to IT service management.
"Aspiring to adopt best practices across all of our processes is part of our company DNA, and we felt that ITIL certification among our services department professionals not only embodied this attitude, but was a perfect fit with our focus on continuous improvement," added Steve Torres, Vology's COO and CFO.
About Vology
Ranked #139 on the 2014 CRN Solutions Providers 500 list, Vology (www.vology.com) is a leading North American technology solutions provider offering a unique mix of new and certified pre-owned technology hardware, asset disposition, IT lifecycle management, project and managed services, as well as cloud and utility computing solutions. Vology is headquartered in the Tampa, Fla. area, with sales and management offices in Syracuse, Denver, Sacramento, Irvine, Austin and Oklahoma City.
About ISO
ISO 9001:2008 specifies the requirements of a quality management system for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. www.iso.org
About ITIL
ITIL (formerly known as Information Technology Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practices, drawn from the public and private sectors internationally. http://www.itil-officialsite.com/
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SOURCE Vology, Inc.
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