WCG CenterWatch Celebrates Excellence in Clinical Trial Collaborations with Inaugural Pinnacle Award for Site Relationships

CARY, N.C., June 11, 2025 /PRNewswire/ -- WCG, a global leader in providing solutions that measurably improve and accelerate clinical research, proudly announces the winners of the first-ever prestigious WCG Pinnacle Award, Site Relationships. Award winners were chosen based on the results of WCG's 2025 CenterWatch Global Site Relationship Survey that captured insights from more than 12,000 respondents, including more than 19,000 ratings for sponsors and nearly 10,000 ratings for CROs, highlighting 40 key attributes such as communication quality, professionalism, technology use, and efficient site management.

Designed to honor exemplary performance in fostering strong relationships between clinical trial sponsors or contract research organizations (CROs) and investigational sites, this accolade emphasizes the dedication to enhancing collaboration, protocol excellence, site operations, participant diversity, and technology management required to advance clinical research for the betterment of medical science and patient care. WCG Pinnacle Award recipients represent the top performers based upon customer satisfaction (CSAT) scores across a variety of attributes.

2025 WCG Pinnacle Award, Site Relationship winners include:

• Bayer – Overall Site Relationship Leader
• Novo Nordisk – Overall Site Relationship Leader
• IQVIA – Leadership in Professionalism and Communication
• Medpace – Leadership in Professionalism and Communication
• Parexel – Leadership in Technology

The 2025 award winners have demonstrated exceptional commitment to advancing clinical research through strong site relationships, reinforcing their status as industry leaders and role models.

"We are honored to recognize organizations like Bayer, Novo Nordisk, IQVIA, Medpace, and Parexel that excel in the vital area of site relationships," said Sam Srivastava, chief executive officer, WCG. "Pinnacle Award recipients exemplify the industry's drive toward innovation and excellence, enhancing clinical trial collaborations. Their dedication inspires continued progress in clinical research throughout the industry."

"Strong site relationships are essential for the successful navigation of clinical trials," noted Mette Andersen, general manager, Data & Insights, WCG. "These award-winning organizations have shown that fostering site connections leads to more efficient operations and improved outcomes in clinical research."

Since 1997, the WCG CenterWatch Global Site Relationship Survey has served as a valuable tool for sponsors and CROs seeking to benchmark their practices and drive improvements. Sponsors interested in accessing custom reports tailored to their needs can leverage the survey data to enhance their own site relationships and operational strategies. To help clients benchmark and inform decision-making, WCG applies the power of data and insights with one of the industry's most robust datasets containing global performance and longitudinal data across all therapeutic areas and clinical research stakeholders.

View the trends identified within the 2025 WCG CenterWatch Global Site Relationship Survey in the industry report at http://wcgclinical.com/2025-centerwatch-global-site-relationship-survey-industry-report/. Learn more about WCG Data & Insights at https://www.wcgclinical.com/solutions/data-insights/.

About WCG

WCG is at the forefront of accelerating clinical research worldwide, serving as the trusted and preferred partner to biopharmaceutical and medical device companies, contract research organizations (CROs), research institutions, and site partners. Offering a unique combination of expertise, next-generation data and insights, and tech-enabled solutions, WCG reduces complexity and optimizes study operations and outcomes while maintaining the highest standards of human participant protection. For more than 55 years, WCG has maintained a relentless commitment to efficiency, safety, and impact, empowering clinical trials to deliver life-improving therapies swiftly. For more information, please visit wcgclinical.com or follow us on LinkedIn or X @WCGClinical. 

SOURCE WCG