MILWAUKEE, Nov. 29, 2018 /PRNewswire/ -- For the eighth year in a row, We Energies has received the ReliabilityOne™ Award in the Midwest for the superior reliability of its electric system. This marks the 11th time in the past 13 years that the company has been recognized as the most reliable utility in the region.
The award, which is based on performance for the year 2017, is presented annually by PA Consulting to utilities that have achieved outstanding reliability performance and have excelled in delivering the most reliable electric service to their customers.
"Our consecutive ReliabilityOne™ awards are a testament to the skill and dedication of our employees, and to the investments we've made to ensure reliable, efficient service for our customers," said Kevin Fletcher, president – WEC Energy Group, parent company of We Energies.
We Energies has made significant investments in recent years to strengthen the reliability of its network by rebuilding hundreds of miles of electric distribution lines and replacing thousands of poles and transformers. These investments continue to modernize the company's delivery systems, reduce operating costs and improve energy efficiency.
"For the past 18 years, the ReliabilityOne™ Awards have showcased outstanding electric utility providers and best in class customer service and restoration efforts," said Gregg Edeson, PA Consulting's ReliabilityOne™ program director. "We are pleased to name We Energies as an industry leader for their work keeping the lights on in the face of 'new normal' storms and weather events."
All large utilities operating electric delivery networks in North America are eligible for consideration for the ReliabilityOne™ Award. There are a total of six regional awards including Northeast, Mid-Atlantic, Midwest, Plains, West and Southeast. The selection of provisional recipients is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are selected, each company undergoes an on-site certification process that provides an independent review and confirmation of the policies, processes and systems used to collect, analyze and report a company's reliability results.
We Energies serves more than 1.1 million electric customers and 1.1 million natural gas customers in Wisconsin. We Energies is the trade name of Wisconsin Electric Power Co. and Wisconsin Gas LLC, utility subsidiaries of WEC Energy Group Inc. (NYSE: WEC). Visit We Energies at we-energies.com and WEC Energy Group Inc. at wecenergygroup.com.
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PA's ReliabilityOne™ awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry. PA's ReliabilityOne™ study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages and has been analyzing electric utility performance since 1987. For more information about PA Consulting, visit www.paconsulting.com/energy.
SOURCE We Energies