Weckey Rolls Out CRM Integrations for Base CRM and More
LIBERTY LAKE, Wash., Nov. 18, 2014 /PRNewswire/ -- Weckey Inc., known for its first-to-market smart guestbook app and visitor management system (available on iPad) rolls out a suite of integrations set to grow—most notably, its integration with Base CRM. Weckey explains its decision to integrate and partner with Base CRM reflects the mutual interests of both companies to work towards optimizing all available data for use beyond any one platform— thus providing companies with more streamlined and shared insight into customer relationships. Additionally, Weckey is rolling out newsletter integrations with services like Mailchimp and others.
"We're thrilled to have Weckey work with the Base Developers API to help sales teams seamlessly track visitor interactions…," says Josh Bean, Product Marketing Manager at Base CRM; "This integration marks the beginning of a partnership between two companies that are dedicated to making the workplace a more productive environment."
Weckey automates the office manager's responsibility for the visitor sign-in process and optimizes the experience by re-directing visitors to an app to sign-in, which then sends a notification via SMS or email to whomever the guest is meeting. It's the only smart guestbook that not only records guest traffic, but offers analytics to track and report the number of guests who have visited, how many times guests have visited employees, and busiest days and hours of operation—information often undervalued and once close to being unidentifiable, limited by less accurate methods of tracking like an employee's memory or personal notes.
Upon sign-in with Weckey, the CRM integrations (offered with a Pro Account) add guest information as a contact with notes in Base CRM. If a contact already exists in Base, Weckey shares any new information gathered from the sign-in, and provides information specific to each visit— including time, date of meeting, who the contact met with, their name, email, company and reason for the visit. Future CRM integrations will see Weckey tie-in with Base's calendar and task features to take advantage of their capabilities.
Mitch Williams, CEO of Weckey, notes that, "Previously, that data stayed at the front desk or went out the door when the guest left. We focus on data from websites and social media, but Weckey captures data when people are physically there, arguably the most important time to acquire that information—now [that data] is available to be [optimized] and shared." He continues, "There is simply too much valuable data and information lost in the lobby. Weckey provides a solution for capturing that information, and sharing it with services and tools businesses are accustomed to using already." Weckey also has the ability to integrate with other widely used CRMs such as Salesforce and NetSuite, and other newsletter services like Campaign Monitor and more.
About Weckey, Inc.
Weckey reimagines visitor management systems and helps receptionists, office admins and executive assistants do their jobs by replacing the paper guestbook with an iPad app. 415.890.3358 www.weckey.com
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SOURCE Weckey, Inc.
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