Wendia Sets The Bar For Service Management With POB Hybrid™, Providing On-Premise, Cloud or Hybrid-Platform Support

SUNDANCE, Utah, Sept. 19, 2012 /PRNewswire/ -- Is on-premise or cloud the better way to deliver service management to an organization? How about both, or the ability to choose your favorite aspects of each? Wendia, the innovative leader in IT service management, has raised the bar for advanced ITIL-compliant service management with today's announcement of POB Hybrid, and the ability for customers to move or modify their software platform as needed through Dynamic Platform Delivery™.

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Dynamic Platform Delivery allows Wendia to deliver the popular POB (Point Of Business) solution through whatever platform or set of options will suit their unique requirements the best. Only Wendia is able to give customers the flexibility to move back and forth between cloud and on-premise installations as their needs and circumstances evolve.

For example, a large organization with extensive IT capability may prefer POB On-Premise™, as a means of conducting high customization to their service management alternatives on-site. Smaller organizations may prefer the lighter IT footprint and the service/pricing options of POB In The Cloud™. However, companies who are growing fast, who are highly distributed, or who are contracting and re-tooling in reaction to a changing economy are finding it highly advantageous to have the ability to evolve from premise to cloud, from cloud to premise, or to combine the aspects of both as their needs continue to change.

For example, companies such as Wendia customer Canyon Park Technology Center, in Orem, Utah, want to have their service management secured and located within their own company, but prefer to have Wendia manage their installation for them, in essence creating their own "private cloud."

"Canyon Park has used Wendia POB for more than three years," says Allen Finlinson, Canyon Park's President. "We love having POB installed in our datacenter, on our own machines, while having our software administered and managed entirely by Wendia.  We don't have to worry about maintaining a POB trained resource or even keeping the application maintained; Wendia does that for us." 

"Wendia's customer service and professional administration of our POB system is excellent.  The POB Hybrid alternative is ideal for us," Finlinson said.

"Most providers offer only on-premise or cloud-based solutions," said Hal Tueller, CEO of Wendia's U.S. operations. "In a few cases, the largest vendors offer the choice of premise or cloud based software—however, their large corporate and channel structures don't allow for customers to modulate from one to the other easily, or to create a custom solution that incorporates both. Our ability to innovate quickly is a great advantage to our customers. I strongly believe it's why we're moving so quickly, and is one of the biggest reasons we're experiencing faster POB adoption than ever before."

POB is based on the popular .NET development platform and embodies 20-plus years of experience and six generations of best-in-class service management and ITIL support.

About Wendia

Wendia is a global software company that specializes in robust, ITIL-compatible on-premise, cloud-based or hybrid-platform IT service management solutions. Wendia's flagship product, POB (Point Of Business), covers a spectrum of services ranging from analysis, evaluation and optimization of existing service processes to implementation and training of customized solutions for one employee or millions of users, based on POB. For more information, visit www.wendia.com.

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SOURCE Wendia