DETROIT, April 20, 2017 /PRNewswire/ -- Richard H. Smith, chairman of the newly formed managing general agent WestCongress Insurance Services, LLC, announced the selection of OneShield Market Solutions for MGAs as its software platform. Right from the outset, WestCongress has a state-of-the-art system necessary to serve brokers and agents expeditiously and accurately.
WestCongress currently offers commercial general liability and commercial excess liability insurance solutions for targeted small and middle market risks, with particular emphasis in the energy, artisan contractor and security industries. While recently formed, WestCongress has brought together leading talent with well over 100 years of industry experience.
Mr. Smith observed, "We at WestCongress are delighted to be using OneShield Market Solutions as our operational platform. It's a win-win for everyone. OneShield Software's technology is fully customizable to the needs of our business and our customers. We gain a 360-degree view of customers, prospects, vendors, brokers and claimants, which further supports our customer service philosophy. And since the platform is accessible via the cloud, it allows us to conduct business from anywhere."
Mr. Smith went on to state, "By getting back to brokers and agents faster, they can provide better customer service to their respective clients. Clearly and simply, we want to make dealing with WestCongress smoother and easier than traditional carrier or MGA operations."
Edward LaFramboise, president of WestCongress, noted, "We are a growing firm with a view of expanding the number of classes and products we produce. OneShield's scalable system is clearly architected for our type of business. We want to apply our energies in designing and delivering innovative and appropriate risk solutions. OneShield can focus on technology, updates and enhancements, thus allowing us to excel at what we do best."
"From our perspective," Mr. LaFramboise continued, "the key to developing innovative and efficient risk solutions is data capture and analysis. OneShield's unique configurable data capture capabilities allow us to build a best in class E&S knowledge-base that can provide actionable information to better serve all of our stakeholders."
OneShield Software, headquartered in Marlborough, MA, is a leading provider of software solutions for the insurance industry, and is noted for its cloud-based Software-as-a-Service delivery platform, as well as standalone and subscription-based products.
"We're thrilled to be associated with WestCongress and to be working alongside the entire WestCongress team," said Liza Smith, SVP Global Sales & Marketing. "Our transaction-based pricing model for cloud-based solutions is a clear disrupter in the industry and it was among the key factors attracting WestCongress' attention. Together, we see OneShield and WestCongress being important differentiators in this market."
WestCongress Insurance Services, LLC Corporate address: 151 West Congress Street, Suite 420, Detroit MI 48226 Main number: +1-212-782-4156 www.westcongress.com