Westlake Fire Department hires Emergicon to increase ambulance billing reimbursements

DALLAS, Feb. 20, 2013 /PRNewswire/ -- The Town of Westlake announced today that it has hired Emergicon, a Dallas-based ambulance billing services company, to increase reimbursements for emergency services it provides to North Texas residents. Westlake Fire Department expects that its new contract with Emergicon will result in a 20 percent increase in revenues targeted for the city's general fund. 

Westlake has generated approximately $100,000 annually from ambulance billing in recent years, but that number is expected to increase to at least $120,000 over the next year.

Emergicon collects reimbursements and payments for ambulance-related services used in emergency situations such as vehicle collisions.

"Our previous ambulance billing services company recovered very little of the costs associated with collisions. We expect that to change with Emergicon's follow-up process for claims," said Westlake Fire Department Chief Richard Whitten.

Emergicon is Texas' premier ambulance billing services company, serving private and public EMS providers in the Lone Star State since 2006. The company handles billing for a growing number of more than 40 Texas-based EMS providers. Known for high quality service and reliable results, Emergicon EMS billing and claims recovery experts have increased reimbursements for every one of the company's clients.

"Many ambulance billing companies cut corners and don't like to do the time-intensive follow up work required for collision claims. Our team of professional billing experts specializes in following through on difficult-to-recover claims from insurance companies and government services like Medicare," said Emergicon President and CEO Christopher Turner. "We've enjoyed working with Chief Whitten and look forward to a prosperous relationship that will ultimately benefit Westlake taxpayers."

Another benefit of the agreement, according to Chief Whitten, is the customer service. Emergicon returns calls and emails immediately or within the next business day, responsiveness that is rare in the ambulance billing services industry.

"We learned about Emergicon from a referral," said Chief Whitten. "They have been bending over backwards for us already. I'm excited about that. We just started using them and the process is already working better for us than with the previous company."

The one year contract with Emergicon will start in May with an option to extend to three years.

About Emergicon

Emergicon, LLC, based in Dallas, Texas was formed in 2006 to fill a need in the ambulance billing services industry by providing municipalities and private companies with a better solution for processing ambulance claims. In addition to using state-of-the-art ambulance billing software by JefBar Software Services, Emergicon prides itself on providing clients with a team of experts dedicated to compliance, collections and customer service. Emergicon founder and CEO, Christopher Turner, brings more than 14 years of management expertise in the healthcare industry to offer effective processes that consistently result in prompt reimbursement for EMS providers. For more information about Emergicon, please visit http://emergicon.com or call 877-602-2060.

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SOURCE Emergicon