Wolters Kluwer UpToDate® Integrated into Tom™ to Strengthen Primary Care as a Service

Collaboration brings evidence-based recommendations into Lumeris' AI-powered platform to support physicians and improve outcomes

ST. LOUIS, April 30, 2025 /PRNewswire/ -- Lumeris, a leader in healthcare technology and services, today announced the integration of Wolters Kluwer Health UpToDate®, a market-leading clinical decision support solution, into Tom™, the industry's most advanced AI-powered Primary Care as a Service™ solution. The collaboration aims to support overburdened physicians with real-time, evidence-based recommendations delivered directly within their clinical workflows at point-of-care, enhancing decision-making and improving patient care.

"Primary care is essential for delivering quality outcomes, managing chronic diseases, and effectively containing health care costs," said Dr. David Carmouche, chief clinical transformation Officer of Lumeris. "Yet the system is increasingly strained and unable to meet growing demand. Today, 100 million Americans do not have access to a primary care provider, and the imbalance between supply and demand exceeds 2 billion hours annually, a gap that cannot be closed with human resources alone. Integrating the power of Tom and UpToDate will markedly narrow this gap."

Tom™ serves as an AI-powered Primary Care as a Service team member. Through deep data insight and trained clinical models, Tom can identify and autonomously execute best next actions—from scheduling screenings and monitoring medications to conducting outreach and escalating issues. With UpToDate now integrated into Tom™, physicians receive recommendations at the point of care, helping them act earlier, reduce burden, and drive better patient outcomes.

Lumeris continues to invest in a robust ecosystem of collaborators to advance responsible AI in health care and support its mission to deliver accessible, high-quality primary care through scalable, AI-driven solutions.

"Integrating UpToDate's clinical decision support into Lumeris' point-of-care workflow empowers providers with evidence-based insights at point of care and enhances diagnostic and treatment decisions. This allows us to elevate the quality of care we provide—more efficiently," said Dr. James Althoff, a family medicine physician with Rural Family Medicine, a division of Lincoln Surgical Associates. Dr. Althoff also serves as east region leader for Vicinia and as a member of the operating committee for the company's independent physician association.

The integration provides physicians and patients with:

• Comprehensive patient insights: Tom™ uses AI and analytics to synthesize EHR and claims data for a 360-degree view of each patient's needs.
  
  
• Personalized decision support: UpToDate's trusted guidance aligns with Tom's insights to deliver recommendations at the point of care.
  
  
• Seamless workflow integration: Physicians receive insights within clinical workflows via Visit Assistant—without adding complexity or clicks.
  
  
• Improved outcomes at scale: This collaboration enhances Lumeris' broader mission of enabling scalable, guideline-based primary care for all.

"By seamlessly integrating reliable, evidence-based information with Lumeris workflows for primary care, we will help clinicians to make faster, more confident decisions," said Greg Samios, president and CEO of Clinical Effectiveness at Wolters Kluwer Health. "This solution with Lumeris combines the best of advanced analytics and trusted clinical guidance to help providers deliver better outcomes."

"The collaboration empowers physicians with the tools they need to deliver exceptional, proactive care," added Carmouche. "By combining Tom's AI with UpToDate, we're helping providers act earlier, improve quality, and reduce burden."

About Tom
Tom™ is the industry's most advanced AI-powered Primary Care as a Service™ solution, acting as a proactive care team member embedded directly in clinical workflows to autonomously execute next-best actions that expand capacity, improve access and reduce administrative burdens in primary care. Built on more than two decades of health care experience and five years of AI development, Tom™ enables personalized, effective and scalable care delivery for providers and patients nationwide. Named in honor of the late Dr. Tom Doerr, a Lumeris founder and champion of patient-centered primary care, Tom™ embodies his vision of expanding access and improving health care through innovation. To learn more, visit Lumeris.com/Tom.

About Lumeris
Founded in 2012, Lumeris has pioneered primary care-led, value-based care transformation, partnering with health systems and physician practices nationwide to implement tailored models that improve quality and reduce costs. Using Tom™, its AI-driven technology platform, Lumeris is achieving the industry's best quality metrics, better patient experiences, and enhanced physician satisfaction across Medicare Advantage, Traditional Medicare, Medicaid, and Commercial populations. Its Medicare Advantage plan, Essence Healthcare, consistently earns 4.5 to 5.0 star ratings from the Centers for Medicare and Medicaid Services. Lumeris employs 1,200 engineers, healthcare specialists, and clinicians across offices in St. Louis and Boston and generated $3 billion in revenues in 2024. For more information, visit Lumeris.com.

SOURCE Lumeris