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Oct 02, 2018, 08:00 ET Lithium Technologies and Spredfast Complete Merger

Lithium Technologies, LLC ("Lithium") and Spredfast, Inc. ("Spredfast") announced today the closing of their merger transaction. Individually, each...


Sep 04, 2018, 12:15 ET Spredfast and Lithium Technologies Announce Merger

Lithium Technologies, LLC ("Lithium") and Spredfast, Inc. ("Spredfast"), two leaders in digital customer engagement, announced an agreement today to...


Aug 01, 2018, 12:01 ET Lithium Announces Support for WhatsApp Business

Lithium Technologies, the leading platform for enabling brands to support, serve and engage customers, today announced early access support for...


Jul 20, 2018, 06:00 ET Lithium Offers Apple Business Chat Integration to Provide Convenient, Personal Messaging

Lithium Technologies, the leading platform for enabling brands to support, serve and engage customers, today announced its support for Apple Business ...


Apr 11, 2018, 08:00 ET Lithium Messaging Launches for Brands to Seamlessly and Securely Communicate with Customers across Social, Web and Mobile Apps

Lithium Technologies, the leading platform for enabling brands to support, serve and engage customers across digital channels, today announced the...


Nov 28, 2017, 07:00 ET Lithium Technologies Appoints new CTO

Raju Malhotra has been hired as Lithium Technologies' new chief technology officer where he will lead product development and technology innovation...


Oct 04, 2017, 15:25 ET Lithium Technologies Completes Acquisition of External Online Community Business from Jive

Lithium Technologies, the market leader in online community and social media management products, today announced it has closed the acquisition of...


Sep 26, 2017, 08:00 ET Lithium Sponsored Study Reveals Only 13 Percent of Marketers in US Have Invested in Social Media Marketing Platforms

Social media marketing platforms drive significant business results. So why are only 13 percent of US businesses using them? That's the question...


Jun 15, 2017, 13:10 ET Lithium Celebrates 2017 Lithy Awards Winners

Lithium Technologies today announced the winners of its seventh annual Digital CX Excellence Awards, affectionately known as the Lithys. This year's...


May 24, 2017, 08:00 ET Lithium Hosts 2017 Lithy Awards Ball & LiNC Locals In London And Sydney

Lithium Technologies today announced that it is hosting three events this summer: The 2017 Lithy Awards Ball, LiNC Local London and LiNC Local Sydney....


May 15, 2017, 12:00 ET Lithium Opens Voting For 2017 Lithy Awards

Lithium Technologies today announced it has kicked off voting for its annual Digital CX Excellence Awards, affectionately known as "The Lithys". The...


May 11, 2017, 08:00 ET Lithium's Annual State Of Social Engagement Study Reveals 98 Percent Of Brands Failing Their Customers On Social

Lithium Technologies today released the State of Social Engagement 2017, its annual study that examines whether brands are using social to engage...


Apr 26, 2017, 08:00 ET T-Mobile Selects Lithium to Help Create Awesome Digital Customer Experiences

Lithium Technologies today announced T-Mobile has implemented Lithium Social Media Management to support its social team's customer service efforts....


Apr 04, 2017, 08:00 ET Lithium Opens Entries for the 2017 Lithy Awards

Lithium Technologies today announced that the 2017 Lithy Awards are now open and submissions will be accepted through April 26, 2017. For the seventh ...


Mar 20, 2017, 08:00 ET Study Finds Happy Customers Will Spend $100 of Disposable Income Every Month with Brands They Love

What makes customers happy? And what's a happy customer worth? Eighty-three percent of U.S. consumers say having a positive customer experience with...


Mar 01, 2017, 07:00 ET Lithium Adds Support for SMS and WeChat, Powering Millions of Conversations Across Digital Channels

Lithium Technologies today announced support for SMS and WeChat, empowering businesses to manage millions of 1:1 conversations with customers across...


Nov 18, 2016, 08:00 ET Lithium Technologies Appoints SVP/GM of Social Media Management Business

Lithium Technologies today announced Mike Betzer has been hired as Senior Vice President and General Manager of its social media management business. ...


Nov 07, 2016, 08:00 ET Retail Brands Set Up Shop on Social Media in Time for Holidays

Lithium Technologies today announced findings from its State of Social Engagement 2016 study for the retail industry that uncovers how well Fortune...


Oct 06, 2016, 08:00 ET Lithium Unveils the State of Social Engagement 2016

Lithium Technologies has unveiled the State of Social Engagement 2016, a study that examines whether brands are using social to engage effectively...


Sep 29, 2016, 08:00 ET Lithium Announces Full Support For Twitter's Expanded Tweet Lengths

Lithium Technologies today announced Lithium Reach and Lithium Response have full support for Twitter's newly expanded Tweet lengths. Already being...


Sep 22, 2016, 08:00 ET Lithium Recognized As A Leader In 2016 IDC MarketScape For Communities

Lithium Technologies today announced that it has been named a Leader in the IDC MarketScape: Worldwide Online Communities 2016 Vendor Assessment (Doc ...


Sep 08, 2016, 01:00 ET New Academic Study from Lithium Technologies' Data Science Team Identifies Expertise Across Social Networks

An academic research paper by the Lithium Technologies data science team, "Mining Half a Billion Topical Experts Across Multiple Social Networks,"...


Sep 01, 2016, 08:00 ET Lithium Technologies Appoints New CFO

Jim Cox has been hired as Lithium Technologies' new senior vice president and chief financial officer. His responsibilities include building on the...


Aug 04, 2016, 08:00 ET Lithium Delivers Next Generation Data for Twitter's Gnip 2.0 with Klout Enrichments

Lithium Technologies today announced the next generation of Klout Enrichments for Twitter's Gnip 2.0 products that will provide marketers,...


Jul 19, 2016, 08:00 ET With Vacation Season in Full Flight, Travel and Hospitality Brands Miss the Connection with Travelers

Lithium Technologies today announced findings from its State of Social Engagement 2016 study for the travel and hospitality industry and revealed...