News from Lithium Technologies A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages.

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Oct 04, 2017, 15:25 ET Lithium Technologies Completes Acquisition of External Online Community Business from Jive

Lithium Technologies, the market leader in online community and social media management products, today announced it has closed the acquisition of...


Sep 26, 2017, 08:00 ET Lithium Sponsored Study Reveals Only 13 Percent of Marketers in US Have Invested in Social Media Marketing Platforms

Social media marketing platforms drive significant business results. So why are only 13 percent of US businesses using them? That's the question...


Jun 15, 2017, 13:10 ET Lithium Celebrates 2017 Lithy Awards Winners

Lithium Technologies today announced the winners of its seventh annual Digital CX Excellence Awards, affectionately known as the...


May 24, 2017, 08:00 ET Lithium Hosts 2017 Lithy Awards Ball & LiNC Locals In London And Sydney

Lithium Technologies today announced that it is hosting three events this summer: The 2017 Lithy Awards Ball, LiNC Local London and LiNC Local...


May 15, 2017, 12:00 ET Lithium Opens Voting For 2017 Lithy Awards

Lithium Technologies today announced it has kicked off voting for its annual Digital CX Excellence Awards, affectionately known as "The Lithys"....


May 11, 2017, 08:00 ET Lithium's Annual State Of Social Engagement Study Reveals 98 Percent Of Brands Failing Their Customers On Social

Lithium Technologies today released the State of Social Engagement 2017, its annual study that examines whether brands are using social to engage...


Apr 26, 2017, 08:00 ET T-Mobile Selects Lithium to Help Create Awesome Digital Customer Experiences

Lithium Technologies today announced T-Mobile has implemented Lithium Social Media Management to support its social team's customer service...


Apr 04, 2017, 08:00 ET Lithium Opens Entries for the 2017 Lithy Awards

Lithium Technologies today announced that the 2017 Lithy Awards are now open and submissions will be accepted through April 26, 2017. For the...


Mar 20, 2017, 08:00 ET Study Finds Happy Customers Will Spend $100 of Disposable Income Every Month with Brands They Love

What makes customers happy? And what's a happy customer worth? Eighty-three percent of U.S. consumers say having a positive customer experience...


Mar 01, 2017, 08:00 ET Lithium Adds Support for SMS and WeChat, Powering Millions of Conversations Across Digital Channels

Lithium Technologies today announced support for SMS and WeChat, empowering businesses to manage millions of 1:1 conversations with customers...


Nov 18, 2016, 08:00 ET Lithium Technologies Appoints SVP/GM of Social Media Management Business

Lithium Technologies today announced Mike Betzer has been hired as Senior Vice President and General Manager of its social media management...


Oct 06, 2016, 08:00 ET Lithium Unveils the State of Social Engagement 2016

 Lithium Technologies has unveiled the State of Social Engagement 2016, a study that examines whether brands are using social to engage...


Sep 29, 2016, 08:00 ET Lithium Announces Full Support For Twitter's Expanded Tweet Lengths

Lithium Technologies today announced Lithium Reach and Lithium Response have full support for Twitter's newly expanded Tweet lengths. Already being...


Sep 22, 2016, 08:00 ET Lithium Recognized As A Leader In 2016 IDC MarketScape For Communities

 Lithium Technologies today announced that it has been named a Leader in the IDC MarketScape: Worldwide Online Communities 2016 Vendor...


Sep 08, 2016, 13:00 ET New Academic Study from Lithium Technologies' Data Science Team Identifies Expertise Across Social Networks

 An academic research paper by the Lithium Technologies data science team, "Mining Half a Billion Topical Experts Across Multiple Social...


Sep 01, 2016, 08:00 ET Lithium Technologies Appoints New CFO

 Jim Cox has been hired as Lithium Technologies' new senior vice president and chief financial officer. His responsibilities include building...


Aug 04, 2016, 08:00 ET Lithium Delivers Next Generation Data for Twitter's Gnip 2.0 with Klout Enrichments

 Lithium Technologies today announced the next generation of Klout Enrichments for Twitter's Gnip 2.0 products that will provide marketers,...


Jul 19, 2016, 08:00 ET With Vacation Season in Full Flight, Travel and Hospitality Brands Miss the Connection with Travelers

 Lithium Technologies today announced findings from its State of Social Engagement 2016 study for the travel and hospitality industry and...


Jul 12, 2016, 08:00 ET Lithium Selected As Key Enterprise Application On Microsoft's New Innovative AppSource Marketplace

Lithium Technologies today announced that it has been selected as one of the pioneer partners of AppSource, a new marketplace by Microsoft...


May 10, 2016, 09:06 ET Lithium Technologies Named a Visionary in the 2016 Gartner Magic Quadrant for the CRM Customer Engagement Center

Lithium Technologies has been named a Visionary in the 2016 Gartner Magic Quadrant report for the CRM Customer Engagement Center (CEC). This is the...


May 06, 2016, 13:15 ET Lithium Receives Record-Breaking Number of Lithy Award Submissions

 Lithium Technologies today announced that it has received over 100 Lithy award submissions from 67 global brands, an increase of 57...


May 05, 2016, 08:00 ET 74 Percent of Digital Natives Tired of Brands Shouting at Them

 A study of 2,000 consumers across generations, from Gen Z to Baby Boomers, finds 74 percent of millennials (20-39) and Gen Z (16-19) object to...


Apr 05, 2016, 08:00 ET Zuora Community Launches on the Lithium Platform

 Lithium Technologies today announced the launch of a community with Zuora®, the world's leading provider of subscription billing,...


Mar 23, 2016, 08:00 ET Lithium Unveils the State of Social Engagement 2016

 Lithium Technologies today announced the State of Social Engagement 2016, a study that examines whether brands are using social to engage...


Mar 07, 2016, 08:00 ET Lithium Opens Submissions for the 2016 Lithy Awards

 Lithium Technologies today announced that the 2016 Lithy Awards are now open and submissions will be accepted through Monday, April 4,...