2013 Frost & Sullivan Asia Pacific Best Practices Awards sees Tata Communications emerge as the Leader for Managed Video Collaboration Services

Oct 28, 2013, 05:32 ET from Frost & Sullivan

SINGAPORE, Oct. 28, 2013 /PRNewswire/ -- Frost & Sullivan honours Tata Communications with the Managed Video Collaboration Service Provider of the Year Award at the 2013 Frost & Sullivan Asia Pacific Best Practices Awards held on October 17th, 2013. Tata Communications received this award for its outstanding achievement in the managed video collaboration service portfolio.

Andrew Milroy, Vice President, Frost & Sullivan's Asia Pacific Information and Communication Technologies practice says, "Tata Communications has continued to pioneer innovative products and display leadership across its managed video service portfolio. The award is attributed to the company's on-going emphasis on innovation, customer centric approach and execution of its video strategy. Tata Communications recently launched a video collaboration service - jamvee™ - which is a device-agnostic and access-agnostic video collaboration service hosted on the cloud." He further added, "Tata Communications has built strong branding around its video strengths and is well recognised across multiple industries for its success in video collaboration.  It is widely perceived to be an expert in the Asia Pacific video collaboration service market."

Managed video collaboration, which encompasses a wide range of support services including operational support and equipment maintenance with hosted bridging and exchange services, still remains a necessity in today's world. However, the market for managed video collaboration services in the Asia Pacific region is still developing. Bridging and exchange services are still considered the most popular service offerings in the market, with immense potential as more enterprises move to a business model that favours pay-per-use consumption.

Although the overall video collaboration, in-house solutions market experienced a tough year in 2012, Tata Communications managed to grow its video services business by over 25 per cent, which was a remarkable feat in the industry. The company was one of the pioneers in developing managed business video services function in the region, as well as globally.

Tata Communications' comprehensive solutions portfolio includes the ability to offer inter-carrier video, managed and cloud services, as well as global public video rooms on a pay-per-use basis. This achievement coupled with its industry-leading ecosystem of interconnections across global service providers and vendors has led to its high growth with its services setting the benchmark for the industry.

"We are extremely pleased to receive the prestigious 2013 Frost & Sullivan Asia Pacific 'Managed Video Collaboration Service Provider' of the Year award. We recently launched jamvee™ conferencing - an on-demand unified communication service which enables, for the first time, anyone, anywhere, to instantly access a business video meeting on any device – be it desktop, laptop, tablet, smartphone, Telepresence or video conferencing rooms. This makes jamvee™ an obvious choice for customers looking for instant results and higher ROI on existing video estates, coupled with flexibility of access and excellent video quality." said Peter Quinlan, Vice President, Integrated Business Video Services, Tata Communications.

Tata Communications' strategic vision coupled with customer-orientated initiatives sets it apart from its competitors in this sector.

Now in its sixth consecutive year, the Frost & Sullivan Asia Pacific Best Practices Awards recognises companies across industries, commending their diligence, commitment, and innovative business strategies required to advance in the global marketplace.

The Frost & Sullivan Customer Value Enhancement Award is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers. This award recognises that the company's focus on enhancing the value that its customers receive, beyond simply good customer service, leads to improved customer retention, and ultimately, customer base expansion.

Frost & Sullivan identifies these outstanding companies in the regional and global markets through in-depth interviews, market analysis, performance measurements, and benchmarking of market participants to bring unique best practices to the forefront.

For more information, please visit http://www.apacbp-awards.com/

About Frost & Sullivan

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Media Contacts for Frost & Sullivan:

Donna Jeremiah
Corporate Communications, Asia Pacific
P: +61 (02) 8247 8927
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E: djeremiah@frost.com

Carrie Low
Corporate Communications, Asia Pacific
P: +603 6204 5910
E: carrie.low@frost.com

Melissa Tan
Corporate Communications, Asia Pacific
P: +65 6890 0926
E: melissa.tan@frost.com

About Tata Communications 

Tata Communications Limited along with its subsidiaries (Tata Communications) is a leading global provider of A New World of Communications. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.

The Tata Communications global network includes one of the most advanced and largest submarine cable networks and a Tier-1 IP network with connectivity to more than 200 countries and territories across 400 PoPs, as well as nearly 1 million square feet of data centre and collocation space worldwide.

Tata Communications' depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services, leadership in global international voice, and strategic investments in South Africa (Neotel), Sri Lanka (Tata Communications Lanka Limited) and Nepal (United Telecom Limited). Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.


Forward-looking and cautionary statements

Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications' expected financial position, business strategy, the future development of Tata Communications' operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications' network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company's communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications' industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications' control, include, but are not limited to, those risk factors discussed in Tata Communications' various filings with the United States Securities and Exchange Commission. These filings are available at www.sec.gov. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.

Media Contact for Tata Communications:

Divya Anand
Tata Communications
P: +91 8976068777
Email: divya.anad@tatacommunications.com

SOURCE Frost & Sullivan