This award is given annually to the Allied agent that provides outstanding customer service and experiences growth in all aspects of their household goods moving business. Qualifying agents must have excellent quality and customer satisfaction scores along with a superior safety record. They must also demonstrate a significant increase in both hauling and booking volume year over year. This year's winner held the first spot in year over year booking, hauling and summer growth; overall quality score; lowest claims frequency and severity; and best safety score.
"We are overjoyed at this latest recognition for our team. There is no question that we have an absolute commitment to exceeding customer expectations," said Tom Oakley, President of Atlas Transfer & Storage. "Our motivation was and continues to be delivering a high quality move experience with the help of our talented team at Atlas Transfer & Storage and the support of the Allied network. We are thrilled to be recognized for our efforts with this prestigious award."
"Atlas achieved first place in every category because of their dedication and focus on customer quality and satisfaction. They never missed a step in delivering what the customer wanted and it shows in their scores," said Lesli Bertoli, vice president and general manager of Allied Van Lines. "We congratulate Tom and the entire team for demonstrating their commitment to providing the highest level of excellence to the customer in so many ways."
Atlas Transfer & Storage is a three-time winner of this Award and also earned several other awards in the Military, Operations and Quality divisions. An agent with Allied Van Lines since 1948, they specialize in local, long-distance and international moves for consumers, corporate clients and military/government personnel. For more information about Atlas Transfer & Storage, please visit www.atlasallied.com.
About Allied Van Lines
Established in 1928, Allied Van Lines, with more than 400 agent locations in North America, is an experienced leader in household goods moving and specialized transportation services. Voted as America's Most Recommended Moving Company for 2016 by Women's Choice Awards, Allied is one of the world's largest moving companies and an established global brand of SIRVA, Inc., a leader in providing relocation services to corporations, consumers and governments around the world. For more information about Allied Van Lines, visit allied.com. Allied Van Lines, Inc., U.S. DOT No. 076235.
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SOURCE Allied Van Lines, Inc.