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      Blackbaud Announces 2024 Third Quarter Results

      Power your passion (PRNewsfoto/Blackbaud)

      News provided by

      Blackbaud

      Oct 30, 2024, 07:00 ET

      Share this article

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      At bbcon® 2024, Blackbaud Launched Its Most Aggressive Innovation Plans Yet

      CHARLESTON, S.C., Oct. 30, 2024 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its third quarter ended September 30, 2024.

      "Blackbaud is a clear market leader with a path to penetrate even further into a rich market opportunity while empowering our existing customers through continued innovation. In September at our annual tech conference, bbcon, we introduced six waves of innovation that were met with overwhelming enthusiasm from our customers," said Mike Gianoni, president, CEO and vice chairman of the board of directors, Blackbaud. "Blackbaud remains focused on our operating plan and delivering an attractive multi-year financial profile of balanced mid single-digit plus organic revenue growth and improving profitability and cash flows. We plan to put our strong cash flow to work in a purposeful capital allocation strategy that benefits our stockholders. I continue to be excited about the company's mid- and long-term future."

      Third Quarter 2024 Results Compared to Third Quarter 2023 Results:

      • GAAP total revenue was $286.7 million, up 3.3% and non-GAAP organic revenue increased 4.3%.
      • GAAP recurring revenue was $280.0 million, up 4.1% and represented 98% of total revenue. Non-GAAP organic recurring revenue increased 4.1%.
      • GAAP income from operations was $43.8 million, with GAAP operating margin of 15.3%, an increase of 740 basis points.
      • Non-GAAP income from operations was $78.9 million, with non-GAAP operating margin of 27.5%, a decrease of 120 basis points.
      • GAAP net income was $20.5 million, with GAAP diluted earnings per share of $0.40, up $0.23 per share.
      • Non-GAAP net income was $51.1 million, with non-GAAP diluted earnings per share of $0.99, down $0.13 per share.
      • Non-GAAP adjusted EBITDA was $95.2 million, down $1.9 million, with non-GAAP adjusted EBITDA margin of 33.2%, a decrease of 180 basis points.
      • GAAP net cash provided by operating activities was $104.0 million, a decrease of $24.0 million, with GAAP operating cash flow margin of 36.3%, a decrease of 980 basis points.
      • Non-GAAP free cash flow was $88.3 million, a decrease of $22.3 million, with non-GAAP free cash flow margin of 30.8%, a decrease of 900 basis points.
      • Non-GAAP adjusted free cash flow was $97.6 million, a decrease of $20.3 million, with non-GAAP adjusted free cash flow margin of 34.0%, a decrease of 850 basis points.

      "The revision of our FY24 guide is a direct result of continued underperformance of EVERFI," said Tony Boor, executive vice president and CFO, Blackbaud. "We've spoken in the past about improving EVERFI's performance and evaluating strategic options. We've hired a strategic advisor to assist us in evaluating options and have recently rightsized the business to better align costs to revenues. We plan to continue to update you as appropriate in this area."

      "However, we remain confident that our underlying business and our future opportunities remain strong. In the third quarter, our Social Sector, representing 89% of total revenue, grew at 6.6%. Non-GAAP adjusted EBITDA margin was 33.2% and the business generated $97.6 million in adjusted free cash flow for the quarter. We remain committed to our stock repurchase program and as of today have repurchased approximately 8% of the common stock outstanding as of year-end 2023. We plan to continue to be purposeful about buying back our stock as well as investing in product innovation to deliver a compelling investment thesis to new and existing shareholders. We remain committed to delivering an attractive financial investment balanced between top-line growth, profitability and cash flow, all of which are supported by our proven operating plan."

      An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.

      Recent Company Highlights

      • At bbcon 2024, Blackbaud showcased the future of AI-powered fundraising and financial management for social impact organizations, rolling out six waves of innovation to build connection between solutions and teams while delivering contextual intelligence.
      • Blackbaud and Microsoft announced upcoming product innovations that will enable Blackbaud customers to soon benefit from deeper integration of Microsoft AI and analytics into Blackbaud software, enabling them to achieve greater impact, gain in-depth insights and increase efficiency.
      • The company released Blackbaud Donation Forms to U.S. Blackbaud CRM™ and Blackbaud Altru® customers to help social impact organizations raise more, streamline the donor experience, simplify administrative tasks, and reduce processing costs, enabling them to sustain and grow their missions.
      • G2 recognized Blackbaud Raiser's Edge NXT® in its Summer 2024 Reports across 11 different categories and as an overall leader in the Donor Management, Nonprofit CRM, and Donor Prospect Research categories, based on user ratings.
      • Blackbaud also celebrated the achievements of its community during the quarter, recognizing Blackbaud Partner Network Awards winners helping bring more flexibility and value to customers, celebrating customers achieving the most with their technology through the Blackbaud Impact Awards, and honoring standout fundraisers in the JustGiving Awards.

      Visit www.blackbaud.com/newsroom for more information about Blackbaud's recent highlights.

      Financial Outlook
      Blackbaud today revised its 2024 full year financial guidance:

      • GAAP revenue of $1.150 billion to $1.160 billion
      • Non-GAAP adjusted EBITDA margin of 33.0% to 34.0%
      • Non-GAAP earnings per share of $3.98 to $4.16
      • Non-GAAP adjusted free cash flow of $235 million to $245 million

      Included in its 2024 full year financial guidance are the following updated assumptions:

      • Non-GAAP annualized effective tax rate is expected to be approximately 24.5%
      • Interest expense for the year is expected to be approximately $53 million to $57 million
      • Fully diluted shares for the year are expected to be approximately 51.0 million to 52.0 million
      • Capital expenditures for the year are expected to be approximately $65 million to $75 million, including approximately $60 million to $70 million of capitalized software and content development costs

      Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.

      In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2024, Blackbaud currently expects net cash outlays of $8 million to $13 million for ongoing legal fees related to the Security Incident. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.

      Stock Repurchase Program
      As of September 30, 2024, Blackbaud had approximately $737 million remaining under its common stock repurchase program that was expanded, replenished and reauthorized in July 2024.

      Conference Call Details
      What:       Blackbaud's 2024 Third Quarter Conference Call
      When:      October 30, 2024
      Time:        8:00 a.m. (Eastern Time)
      Live Call:  1-877-407-3088 (US/Canada)
      Webcast:  Blackbaud's Investor Relations Webpage

      About Blackbaud
      Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek's list of America's Most Responsible Companies, Quartz's list of Best Companies for Remote Workers and Forbes' list of America's Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.

      Investor Contact
      [email protected]

      Media Contact
      [email protected]

      Forward-Looking Statements
      Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC's website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

      Trademarks
      All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.

      Non-GAAP Financial Measures
      Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.

      The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.

      While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.

      As previously disclosed, beginning in 2024, we apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All 2023 measures of non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical non-GAAP effective tax rate of 20.0%.

      Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud also uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP free cash flow and Non-GAAP adjusted free cash flow are not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.

      In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies, if any, acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business' organic revenue growth and revenue run-rate.

      Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; Security Incident-related costs; and impairment of capitalized software development costs.

      Blackbaud, Inc.

      Consolidated Balance Sheets

      (Unaudited)


      (dollars in thousands, except per share amounts)

      September 30,
      2024

      December 31,
      2023

      Assets



      Current assets:



      Cash and cash equivalents

      $           34,633

      $           31,251

      Restricted cash

      428,095

      697,006

      Accounts receivable, net of allowance of $6,307 and $6,907 at September 30, 2024 and
      December 31, 2023, respectively

      97,988

      101,862

      Customer funds receivable

      7,343

      353

      Prepaid expenses and other current assets

      87,499

      99,285

      Total current assets

      655,558

      929,757

      Property and equipment, net

      95,053

      98,689

      Operating lease right-of-use assets

      27,522

      36,927

      Software and content development costs, net

      169,507

      160,194

      Goodwill

      1,056,882

      1,053,738

      Intangible assets, net

      536,008

      581,937

      Other assets

      60,444

      51,037

      Total assets

      $      2,600,974

      $      2,912,279

      Liabilities and stockholders' equity



      Current liabilities:



      Trade accounts payable

      $           43,983

      $           25,184

      Accrued expenses and other current liabilities

      48,745

      64,322

      Due to customers

      434,093

      695,842

      Debt, current portion

      23,830

      19,259

      Deferred revenue, current portion

      411,554

      392,530

      Total current liabilities

      962,205

      1,197,137

      Debt, net of current portion

      977,019

      760,405

      Deferred tax liability

      68,196

      93,292

      Deferred revenue, net of current portion

      1,705

      2,397

      Operating lease liabilities, net of current portion

      35,218

      40,085

      Other liabilities

      12,304

      10,258

      Total liabilities

      2,056,647

      2,103,574

      Commitments and contingencies



      Stockholders' equity:



      Preferred stock; 20,000,000 shares authorized, none outstanding

      —

      —

      Common stock, $0.001 par value; 180,000,000 shares authorized, 70,955,940 and
      69,188,304 shares issued at September 30, 2024 and December 31, 2023, respectively;
      50,869,218 and 53,625,440 shares outstanding at September 30, 2024 and December 31,
      2023, respectively

      71

      69

      Additional paid-in capital

      1,227,198

      1,203,012

      Treasury stock, at cost; 20,086,722 and 15,562,864 shares at September 30, 2024 and
      December 31, 2023, respectively

      (922,516)

      (591,557)

      Accumulated other comprehensive loss

      (6,887)

      (1,688)

      Retained earnings

      246,461

      198,869

      Total stockholders' equity

      544,327

      808,705

      Total liabilities and stockholders' equity

      $      2,600,974

      $      2,912,279

      Blackbaud, Inc.

      Consolidated Statements of Comprehensive Income (Loss)

      (Unaudited)


      (dollars in thousands, except per share amounts)

      Three months ended
      September 30,


      Nine months ended
      September 30,

      2024

      2023


      2024

      2023

      Revenue






      Recurring

      $        280,018

      $        269,001


      $        832,912

      $        784,139

      One-time services and other

      6,709

      8,625


      20,351

      26,282

      Total revenue

      286,727

      277,626


      853,263

      810,421

      Cost of revenue






      Cost of recurring

      122,646

      114,132


      361,644

      342,558

      Cost of one-time services and other

      4,871

      7,634


      16,779

      23,795

      Total cost of revenue

      127,517

      121,766


      378,423

      366,353

      Gross profit

      159,210

      155,860


      474,840

      444,068

      Operating expenses






      Sales, marketing and customer success

      49,454

      52,462


      147,400

      160,038

      Research and development

      39,368

      37,965


      121,238

      114,702

      General and administrative

      25,645

      42,596


      106,842

      154,582

      Amortization

      918

      793


      2,724

      2,355

      Total operating expenses

      115,385

      133,816


      378,204

      431,677

      Income from operations

      43,825

      22,044


      96,636

      12,391

      Interest expense

      (14,140)

      (9,620)


      (40,131)

      (31,449)

      Other income, net

      2,997

      5,662


      9,654

      10,447

      Income (loss) before provision (benefit) for income taxes

      32,682

      18,086


      66,159

      (8,611)

      Income tax provision (benefit)

      12,140

      9,069


      18,567

      (5,032)

      Net income (loss)

      $          20,542

      $            9,017


      $          47,592

      $          (3,579)

      Earnings (loss) per share






      Basic

      $              0.41

      $              0.17


      $              0.93

      $             (0.07)

      Diluted

      $              0.40

      $              0.17


      $              0.91

      $             (0.07)

      Common shares and equivalents outstanding






      Basic weighted average shares

      50,409,292

      52,704,974


      51,067,255

      52,495,556

      Diluted weighted average shares

      51,632,569

      54,089,897


      52,107,147

      52,495,556

      Other comprehensive loss






      Foreign currency translation adjustment

      $            6,463

      $          (4,794)


      $            5,617

      $               419

      Unrealized (loss) gain on derivative instruments, net of tax

      (13,525)

      4,093


      (10,816)

      (1,216)

      Total other comprehensive loss

      (7,062)

      (701)


      (5,199)

      (797)

      Comprehensive income (loss)

      $          13,480

      $            8,316


      $          42,393

      $          (4,376)

      Blackbaud, Inc.

      Consolidated Statements of Cash Flows

      (Unaudited)



      Nine months ended
      September 30,

      (dollars in thousands)

      2024

      2023

      Cash flows from operating activities



      Net income (loss)

      $           47,592

      $            (3,579)

      Adjustments to reconcile net income (loss) to net cash provided by operating activities:



      Depreciation and amortization

      91,618

      81,627

      Provision for credit losses and sales returns

      1,721

      4,815

      Stock-based compensation expense

      76,430

      95,668

      Deferred taxes

      (21,776)

      (31,163)

      Amortization of deferred financing costs and discount

      1,786

      1,388

      Loss on disposition of business

      1,561

      —

      Other non-cash adjustments

      2,462

      5,106

      Changes in operating assets and liabilities, net of acquisition and disposal of businesses:



      Accounts receivable

      918

      (4,757)

      Prepaid expenses and other assets

      (873)

      14,488

      Trade accounts payable

      18,322

      (3,362)

      Accrued expenses and other liabilities

      (16,373)

      9,073

      Deferred revenue

      18,998

      33,679

      Net cash provided by operating activities

      222,386

      202,983

      Cash flows from investing activities



      Purchase of property and equipment

      (7,235)

      (4,243)

      Capitalized software and content development costs

      (42,882)

      (44,664)

      Purchase of net assets of acquired companies, net of cash and restricted cash acquired

      —

      (13)

      Net cash used in disposition of business

      (1,179)

      —

      Other investing activities

      (5,029)

      (250)

      Net cash used in investing activities

      (56,325)

      (49,170)

      Cash flows from financing activities



      Proceeds from issuance of debt

      1,303,400

      175,800

      Payments on debt

      (1,080,192)

      (293,957)

      Debt issuance costs

      (6,458)

      —

      Employee taxes paid for withheld shares upon equity award settlement

      (55,950)

      (35,568)

      Change in due to customers

      (263,732)

      (339,735)

      Change in customer funds receivable

      (6,777)

      (3,286)

      Purchase of treasury stock

      (325,408)

      —

      Net cash used in financing activities

      (435,117)

      (496,746)

      Effect of exchange rate on cash, cash equivalents and restricted cash

      3,527

      (311)

      Net decrease in cash, cash equivalents and restricted cash

      (265,529)

      (343,244)

      Cash, cash equivalents and restricted cash, beginning of period

      728,257

      733,931

      Cash, cash equivalents and restricted cash, end of period

      $         462,728

      $         390,687

      The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:

      (dollars in thousands)

      September 30,
      2024

      December 31,
      2023

      Cash and cash equivalents

      $           34,633

      $           31,251

      Restricted cash

      428,095

      697,006

      Total cash, cash equivalents and restricted cash in the statement of cash flows

      $         462,728

      $         728,257

      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures

      (Unaudited)


      (dollars in thousands, except per share amounts)

      Three months ended
      September 30,


      Nine months ended
      September 30,

      2024

      2023


      2024

      2023

      GAAP Revenue

      $      286,727

      $      277,626


      $      853,263

      $      810,421







      GAAP gross profit

      $      159,210

      $      155,860


      $      474,840

      $      444,068

      GAAP gross margin

      55.5 %

      56.1 %


      55.6 %

      54.8 %

      Non-GAAP adjustments:






      Add: Stock-based compensation expense

      2,915

      4,145


      10,066

      12,242

      Add: Amortization of intangibles from business combinations

      14,667

      13,117


      43,969

      39,364

      Add: Employee severance

      —

      —


      —

      797

      Subtotal

      17,582

      17,262


      54,035

      52,403

      Non-GAAP gross profit

      $      176,792

      $      173,122


      $      528,875

      $      496,471

      Non-GAAP gross margin

      61.7 %

      62.4 %


      62.0 %

      61.3 %







      GAAP income from operations

      $        43,825

      $        22,044


      $        96,636

      $        12,391

      GAAP operating margin

      15.3 %

      7.9 %


      11.3 %

      1.5 %

      Non-GAAP adjustments:






      Add: Stock-based compensation expense

      18,574

      32,379


      76,430

      95,668

      Add: Amortization of intangibles from business combinations

      15,585

      13,910


      46,693

      41,719

      Add: Employee severance

      —

      140


      —

      5,094

      Add: Acquisition and disposition-related costs

      246

      7,029


      4,899

      6,799

      Add: Security Incident-related costs(1)

      637

      4,086


      12,782

      48,646

      Subtotal

      35,042

      57,544


      140,804

      197,926

      Non-GAAP income from operations

      $        78,867

      $        79,588


      $      237,440

      $      210,317

      Non-GAAP operating margin

      27.5 %

      28.7 %


      27.8 %

      26.0 %







      GAAP income (loss) before provision (benefit) for income taxes

      $        32,682

      $        18,086


      $        66,159

      $        (8,611)

      GAAP net income (loss)

      $        20,542

      $          9,017


      $        47,592

      $        (3,579)







      Shares used in computing GAAP diluted earnings (loss) per share

      51,632,569

      54,089,897


      52,107,147

      52,495,556

      GAAP diluted earnings (loss) per share

      $            0.40

      $            0.17


      $            0.91

      $          (0.07)







      Non-GAAP adjustments:






      Add: GAAP income tax provision (benefit)

      12,140

      9,069


      18,567

      (5,032)

      Add: Total non-GAAP adjustments affecting income from operations

      35,042

      57,544


      140,804

      197,926

      Non-GAAP income before provision for income taxes

      67,724

      75,630


      206,963

      189,315

      Assumed non-GAAP income tax provision(2)

      16,592

      15,126


      50,706

      37,863

      Non-GAAP net income

      $        51,132

      $        60,504


      $      156,257

      $      151,452







      Shares used in computing non-GAAP diluted earnings per share

      51,632,569

      54,089,897


      52,107,147

      53,469,768

      Non-GAAP diluted earnings per share

      $            0.99

      $            1.12


      $            3.00

      $            2.83



      (1)

      Includes Security Incident-related costs incurred during the three months ended September 30, 2024 which were insignificant, during the nine months ended September 30, 2024 of $12.8 million, which included approximately $6.8 million in recorded liabilities for loss contingencies, and during the three and nine months ended September 30, 2023 of $4.1 million and $48.6 million, respectively, which included approximately $0.0 million and $30.0 million, respectively, in recorded aggregate liabilities for loss contingencies. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims, negotiated settlements and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. For full year 2024, we currently expect pre-tax expenses of approximately $5 million to $10 million and cash outlays of approximately $8 million to $13 million for ongoing legal fees related to the Security Incident. Not included in these ranges are our previous settlements or current accruals for loss contingencies related to the matters discussed below. In line with our policy, legal fees are expensed as incurred. As of September 30, 2024, we have recorded approximately $0.7 million in aggregate liabilities for loss contingencies based primarily on recent negotiations with certain customers  related to the Security Incident that we believe we can reasonably estimate. During the third quarter of 2024, we paid $6.8 million in connection with our settlement with the Attorney General of the State of California (as previously disclosed on June 14, 2024). It is reasonably possible that our estimated or actual losses may change in the near term for those matters and be materially in excess of the amounts accrued, but we are unable at this time to reasonably estimate the possible additional loss. There are other Security Incident-related matters, including customer claims, customer constituent class actions and governmental investigations, for which we have not recorded a liability for a loss contingency as of September 30, 2024 because we are unable at this time to reasonably estimate the possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.

      (2)

      Beginning in 2024, we now apply a non-GAAP effective tax rate of 24.5% when calculating non-GAAP net income and non-GAAP diluted earnings per share. For the three and nine months ended September 30, 2023, the tax impact related to non-GAAP adjustments is calculated under our historical non-GAAP effective tax rate of 20.0%.

      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

      (Unaudited)


      (dollars in thousands)

      Three months ended
      September 30,


      Nine months ended
      September 30,

      2024

      2023


      2024

      2023

      GAAP revenue(1)

      $     286,727

      $        277,626


      $     853,263

      $        810,421

      GAAP revenue growth

      3.3 %



      5.3 %


      Less: Non-GAAP revenue from divested businesses(2)

      —

      (2,692)


      —

      (5,189)

      Non-GAAP organic revenue(2)

      $     286,727

      $        274,934


      $     853,263

      $        805,232

      Non-GAAP organic revenue growth

      4.3 %



      6.0 %








      Non-GAAP organic revenue(3)

      $     286,727

      $        274,934


      $     853,263

      $        805,232

      Foreign currency impact on non-GAAP organic revenue(4)

      (1,024)

      —


      (2,130)

      —

      Non-GAAP organic revenue on constant currency basis(4)

      $     285,703

      $        274,934


      $     851,133

      $        805,232

      Non-GAAP organic revenue growth on constant currency basis

      3.9 %



      5.7 %








      GAAP recurring revenue

      $     280,018

      $        269,001


      $     832,912

      $        784,139

      GAAP recurring revenue growth

      4.1 %



      6.2 %


      Less: Non-GAAP recurring revenue from divested businesses(2)

      —

      —


      —

      —

      Non-GAAP organic recurring revenue(3)

      $     280,018

      $        269,001


      $     832,912

      $        784,139

      Non-GAAP organic recurring revenue growth

      4.1 %



      6.2 %








      Non-GAAP organic recurring revenue(2)

      $     280,018

      $        269,001


      $     832,912

      $        784,139

      Foreign currency impact on non-GAAP organic recurring revenue(4)

      (1,005)

      —


      (2,070)

      —

      Non-GAAP organic recurring revenue on constant currency basis(4)

      $     279,013

      $        269,001


      $     830,842

      $        784,139

      Non-GAAP organic recurring revenue growth on constant
      currency basis

      3.7 %



      6.0 %




      (1)

      Includes EVERFI revenue of $19.4 million and $26.2 million for the three months ended September 30, 2024 and 2023, respectively, and $66.8 million and $80.4 million for the nine months ended September 30, 2024 and 2023, respectively.

      (2)

      Non-GAAP revenue from divested businesses excludes revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested business with the results of the combined company for the same period of time in both the prior and current periods.

      (3)

      Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring revenue presented in the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth are calculated.

      (4)

      To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

      Blackbaud, Inc.

      Reconciliation of GAAP to Non-GAAP Financial Measures (continued)

      (Unaudited)


      (dollars in thousands)

      Three months ended
      September 30,


      Nine months ended
      September 30,

      2024

      2023


      2024

      2023

      GAAP net income (loss)

      $       20,542

      $            9,017


      $       47,592

      $          (3,579)

      Non-GAAP adjustments:






      Add: Interest, net

      11,022

      6,608


      32,150

      24,893

      Add: GAAP income tax provision (benefit)

      12,140

      9,069


      18,567

      (5,032)

      Add: Depreciation

      3,293

      3,293


      9,621

      9,901

      Add: Amortization of intangibles from business combinations

      15,585

      13,910


      46,693

      41,719

      Add: Amortization of software and content development costs(1)

      13,186

      11,573


      37,915

      33,113

      Subtotal

      55,226

      44,453


      144,946

      104,594

      Non-GAAP EBITDA

      $       75,768

      $          53,470


      $     192,538

      $        101,015

      Non-GAAP EBITDA margin(2)

      26.4 %



      22.6 %








      Non-GAAP adjustments:






      Add: Stock-based compensation expense

      $       18,574

      $          32,379


      $       76,430

      $          95,668

      Add: Employee severance

      —

      140


      —

      5,094

      Add: Acquisition and disposition-related costs(3)

      246

      7,029


      4,899

      6,799

      Add: Security Incident-related costs(3)

      637

      4,086


      12,782

      48,646

      Subtotal

      19,457

      43,634


      94,111

      156,207

      Non-GAAP adjusted EBITDA

      $       95,225

      $          97,104


      $     286,649

      $        257,222

      Non-GAAP adjusted EBITDA margin(4)

      33.2 %



      33.6 %








      Rule of 40(5)

      37.5 %



      39.6 %








      Non-GAAP adjusted EBITDA

      $       95,225

      $          97,104


      $     286,649

      $        257,222

      Foreign currency impact on Non-GAAP adjusted EBITDA(6)

      (556)

      (1,162)


      (1,059)

      709

      Non-GAAP adjusted EBITDA on constant currency basis(6)

      $       94,669

      $          95,942


      $     285,590

      $        257,931

      Non-GAAP adjusted EBITDA margin on constant currency basis

      33.1 %



      33.6 %








      Rule of 40 on constant currency basis(7)

      37.0 %



      39.3 %




      (1)

      Includes amortization expense related to software and content development costs, and amortization expense from capitalized cloud computing implementation costs.

      (2)

      Measured by GAAP revenue divided by non-GAAP EBITDA.

      (3)

      See additional details in the reconciliation of GAAP to Non-GAAP operating income above.

      (4)

      Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.

      (5)

      Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.

      (6)

      To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

      (7)

      Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP adjusted EBITDA margin on constant currency basis.

      (dollars in thousands)

      Nine months ended
      September 30,

      2024

      2023

      GAAP net cash provided by operating activities

      $      222,386

      $      202,983

      GAAP operating cash flow margin

      26.1 %

      25.0 %

      Non-GAAP adjustments:



      Less: purchase of property and equipment

      (7,235)

      (4,243)

      Less: capitalized software and content development costs

      (42,882)

      (44,664)

      Non-GAAP free cash flow

      $      172,269

      $      154,076

      Non-GAAP free cash flow margin

      20.2 %

      19.0 %

      Non-GAAP adjustments:



      Add: Security Incident-related cash flows

      15,081

      23,100

      Non-GAAP adjusted free cash flow

      $      187,350

      $      177,176

      Non-GAAP adjusted free cash flow margin

      22.0 %

      21.9 %

      SOURCE Blackbaud

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