Comcast Introduces New Internet Tiers For No Additional Cost For Majority Of California Customers

LIVERMORE, Calif., March 21, 2016 /PRNewswire/ -- Comcast today announced it is introducing a new Performance Pro speed tier of 100 Mbps and Blast Pro speed tier of 200 Mbps for both new and existing customers. Customers who currently subscribe to many popular Xfinity bundles will now automatically be upgraded to either Performance Pro, increasing their download speeds from 75 Mbps to 100 Mbps, or Blast Pro, increasing their speeds from 150 Mbps to 200 Mbps. These latest increases demonstrate Comcast's ongoing commitment to continuing to increase speeds for its customers, as it has nearly every year for the past decade, to support the increasing number of Internet connected devices in the home.

"As customer demands and technology evolve, we continue to increase our broadband speeds to deliver the best, fastest and most reliable Internet experience possible," said Hank Fore, Regional Senior Vice President of Comcast Cable's California Region. "We're always looking for new ways to deliver on our promises to customers including providing the fastest speeds and a wide range of options that meet customer needs."

The new speeds and tiers will be available to new and the vast majority of existing customers starting tomorrow. Customers subscribing to eligible bundles will receive the new Pro speeds and their speeds will increase by 33 percent. To get the new speeds, customers simply need to re-start their modems. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Customers who lease modems from Comcast will be able to receive upgraded modems at no additional charge. Customers who own their own modems and need to upgrade their modems to receive the increased speeds will need to purchase a new modem (a list of approved modems can be found online at http://mydeviceinfo.comcast.net/ or can lease a new modem from Comcast).

Current Performance and Blast tier customers who would like to upgrade their service to the new tiers can have the fastest speeds on the most reliable network by calling Comcast and making the switch today.

In addition to increasing speeds for its California area customers, Comcast continues to offer the fastest wireless gateway, and most Xfinity Internet customers can enjoy complimentary access to millions of Xfinity WiFi hotspots nationwide by selecting "xfinitywifi" from the list of available networks on their laptops or mobile devices and entering their Xfinity ID or email and password. Hotspots can be found by either downloading the Xfinity WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi. Additionally, Comcast provides consumers with tips on how to create the best in-home Wi-Fi experience, out of home Wi-Fi experience and how to shop safely online.

Comcast has made significant investments in its network throughout the California area over the years, doubling the capacity of its network every 18 to 24 months. Additionally, the company has been delivering multi-gig Ethernet service to businesses in California since 2012. In 2015, Comcast launched its residential, fiber-based, multi-Gigabit service – Gigabit Pro – with symmetrical 2 Gbps speeds. Gigabit Pro is now available to 18 million homes across the country.

About Comcast Cable
Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings.  Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company.  Visit www.comcastcorporation.com for more information.

SOURCE Comcast

Related Links

http://www.comcast.com