NEW YORK, April 27, 2018 /PRNewswire/ -- Fidelis Care recently earned the distinction of being the top-ranked health plan in New York State in the Department of Health's 2017 Quality Incentive results for Medicaid Managed Care plans. Out of 15 plans, Fidelis Care was the only one to secure a Tier 1 rating, earning 128 out of a possible 150 points across quality, member satisfaction, prevention quality indicators, and compliance measures.
The most recent Medicaid CAHPS survey for children in Medicaid
Prevention Quality Indicators (PDI)
Regulatory compliance information
"This is a significant achievement for Fidelis Care, and it would not be possible without the commitment and dedication of our employees to ensuring that members receive the highest quality care and service on a daily basis," said Rev. Patrick J. Frawley, Fidelis Care Chief Executive Officer. "Receiving the distinction of top-ranked health plan reinforces our dedication to our members and providers in improving health outcomes and fostering access to care throughout the year."
Fidelis Care also received an overall quality rating of 5 stars for health plan performance as part of the New York State Department of Health's 2017 Consumer's Guide to Medicaid and Child Health Plus Managed Care Plans. The ratings are based on measures such as preventive and well care, quality of care, and member satisfaction.
About Fidelis Care:
As a mission-driven health plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through NY State of Health, the Official Health Plan Marketplace. With more than 1.7 million members Statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org. Follow us on Twitter at @fideliscare and on Facebook at facebook.com/fideliscare.