ABINGDON, Va., March 27, 2020 /PRNewswire/ -- In an effort to assist customers and communities affected by COVID-19 and reinforce a sense of community, First Bank & Trust Company has responded by providing customers with plans to assist during these challenging times.
"A health crisis of this magnitude affects entire communities. We recognize the need to work with our communities for reassurance, and are reaching out to our customers and community leaders," said W. Mark Nelson, CEO of First Bank & Trust Company. "We are working to ensure a sense of normalcy for our customers, our employees, their families, and the entire community."
First Bank & Trust Company has put a number of resources in place to help customers during a time when entire communities are practicing social distancing, and businesses are put on hold. To protect customers, employees and the community, First Bank & Trust Company closed lobbies to help prevent the spread of the COVID-19 virus. The Bank's offices are conducting business through drive thru facilities, and may offer extended banking hours, if needed. Office staff is available to meet with customers by appointment. Customers can call their local branch or their loan officer to arrange a time.
Bank officers are also assisting business customers who have either been forced to close their business, or are experiencing dramatically slower business because of shifts in consumer spending due to COVID-19. First Bank & Trust Company is providing loan modification options on a case-by-case basis to address liquidity needs while businesses weather this health crisis. Electronic banking options are available for consumers and businesses alike who are practicing social distancing. Bank representatives are standing by and ready to help anyone who needs assistance.
"Our dedicated employees are actively involved in the community and are working hard to identify customers in need of assistance," said Nelson. "Our goal is to help each and every one of our customers work through this. "We want our customers and community to know that we are here for them, like we have been for the past 40 years. We will get through this together, as a community, and be stronger for it."
During these uncertain times, the safest place for customers to keep their money is in a deposit at an FDIC-insured bank, backed by the full faith and credit of the United States of America. Funds are insured up to $250,000 per depositor, and since 1933, no depositor has ever lost a penny of FDIC insured funds. First Bank & Trust Company and all United States banks have a long history of being prepared for and responding to recessions, natural disasters—including pandemics—and other business disruptions. First Bank & Trust Company first opened its doors in 1979, in the midst of one of the greatest recessions in history. Since then, the Bank has weathered many storms, and because of its exemplary performance, it has been nationally ranked for safety, soundness and stability. First Bank & Trust Company has become a pillar of strength and resilience in the community, able to weather any crisis together with its customers, employees and communities. It is a community-oriented bank trusted by the community with a 40-year history of caring for its customers.
About First Bank & Trust Company
First Bank & Trust Company, one of the top community banks in the United States, is a diversified financial services firm with office locations in southwest Virginia, northeast Tennessee, and New River and Shenandoah Valleys. Financial objectives are addressed by offering free checking products for personal and business accounts, and assessing lending solutions managed by mortgage, agricultural and commercial lending divisions. Comprehensive financial solutions are available through trust and brokerage service representatives.
SOURCE First Bank & Trust Company