FirstEnergy's Utilities Remind Customers about Programs to Assist with Winter Heating Bills Due to Extreme Cold
Payment Plans, Budget Billing, Other Services Available to Customers with Higher Seasonal Bills
AKRON, Ohio, Feb. 4, 2014 /PRNewswire/ -- Payment plans, budget billing options and other services are available to customers of FirstEnergy's (NYSE: FE) utilities who may need assistance with winter electric bills due to recent extreme weather across the companies' service areas.
Programs available and qualifications to participate differ by utility company service area, so customers in need of assistance are urged to visit https://www.firstenergycorp.com/billassist and select their utility company to review plans and services available to them.
"If you're having difficulty making ends meet because of the cold weather, please contact us," said Ron Green, vice president of customer service for FirstEnergy. "We will try to work with you to find a solution."
FirstEnergy's utility company customer service numbers are: |
||
Utility Company |
Contact Number |
TTY/TTD |
Ohio Edison |
1-800-633-4766 |
Call Ohio Relay Services |
The Illuminating Company |
1-800-589-3101 |
Call Ohio Relay Services |
Toledo Edison |
1-800-447-3333 |
Call Ohio Relay Services |
Met-Ed |
1-800-545-7741 |
1-800-522-2376 |
Penelec |
1-800-545-7741 |
1-800-522-2376 |
Penn Power |
1-800-720-3600 |
PA Relay Service (1-800-654-5984) |
West Penn Power |
1-800-686-0021 |
1-800-955-9445 |
Jersey Central Power & Light |
1-800-662-3115 |
1-800-221-0479 |
Mon Power |
1-800-686-0022 |
1-800-955-9445 |
Potomac Edison |
1-800-686-0011 |
1-800-955-9445 |
FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. Follow FirstEnergy on Twitter @FirstEnergyCorp.
SOURCE FirstEnergy Corp.
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