Accessibility Statement Skip Navigation
  • Resources
  • Investor Relations
  • Journalists
  • Agencies
  • Client Login
  • Send a Release
Return to PR Newswire homepage
  • News
  • Products
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • All Public Company
      • English-only
      • News Releases Overview

      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
      • Multimedia Gallery Overview

      • Trending Topics

      • All Trending Topics
  • Business & Money
      • Auto & Transportation

      • All Automotive & Transportation
      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • Auto & Transportation Overview

      • View All Auto & Transportation

      • Business Technology

      • All Business Technology
      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • Business Technology Overview

      • View All Business Technology

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Financial Services & Investing

      • All Financial Services & Investing
      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • Financial Services & Investing Overview

      • View All Financial Services & Investing

      • General Business

      • All General Business
      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • General Business Overview

      • View All General Business

  • Science & Tech
      • Consumer Technology

      • All Consumer Technology
      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • Consumer Technology Overview

      • View All Consumer Technology

      • Energy & Natural Resources

      • All Energy
      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • Energy & Natural Resources Overview

      • View All Energy & Natural Resources

      • Environ­ment

      • All Environ­ment
      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • Environ­ment Overview

      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • All Heavy Industry & Manufacturing
      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • Heavy Industry & Manufacturing Overview

      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • All Telecomm­unications
      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • Telecomm­unications Overview

      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • All Consumer Products & Retail
      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • Consumer Products & Retail Overview

      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • All Entertain­ment & Media
      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • Entertain­ment & Media Overview

      • View All Entertain­ment & Media

      • Health

      • All Health
      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • Health Overview

      • View All Health

      • Sports

      • All Sports
      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • Sports Overview

      • View All Sports

      • Travel

      • All Travel
      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • Travel Overview

      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • All Policy & Public Interest
      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • Policy & Public Interest Overview

      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • All People & Culture
      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • People & Culture Overview

      • View All People & Culture

      • In-Language News

      • Arabic
      • español
      • português
      • Česko
      • Danmark
      • Deutschland
      • España
      • France
      • Italia
      • Nederland
      • Norge
      • Polska
      • Portugal
      • Россия
      • Slovensko
      • Suomi
      • Sverige
  • Explore Our Platform
  • Plan Campaigns
  • Create with AI
  • Distribute Press Releases
  • Report Results
  • Amplify Content
  • All Products
  • General Inquiries
  • Editorial Bureaus
  • Partnerships
  • Media Inquiries
  • Worldwide Offices
  • Hamburger menu
  • PR Newswire: news distribution, targeting and monitoring
  • Send a Release
    • ALL CONTACT INFO
    • Contact Us

      888-776-0942
      from 8 AM - 10 PM ET

  • Send a Release
  • Client Login
  • Resources
  • Blog
  • Journalists
  • RSS
  • News in Focus
    • Browse All News
    • Multimedia Gallery
    • Trending Topics
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Client Login
  • Resources
  • Blog
  • Journalists
  • RSS
  • Explore Our Platform
  • Plan Campaigns
  • Create with AI
  • Distribute Press Releases
  • Report Results
  • Amplify Content
  • All Products
  • Send a Release
  • Client Login
  • Resources
  • Blog
  • Journalists
  • RSS
  • General Inquiries
  • Editorial Bureaus
  • Partnerships
  • Media Inquiries
  • Worldwide Offices
  • Send a Release
  • Client Login
  • Resources
  • Blog
  • Journalists
  • RSS

Global Unified Communications and Collaboration Markets, 2015-2018 & 2022: From a Niche Solution to a Multi-Billion Dollar Opportunity, UCC Evolves into a Market Force to Reckon With

Research and Markets Logo

News provided by

Research and Markets

Jun 25, 2018, 09:45 ET

Share this article

Share toX

Share this article

Share toX

DUBLIN, June 25, 2018 /PRNewswire/ --

The "Unified Communications and Collaboration - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.

The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Market data and analytics are derived from primary and secondary research.


This report analyzes the worldwide markets for Unified Communications and Collaboration in US$ Million by the following Deployment Models:

  • Hybrid
  • On-Premise
  • Cloud Based

The report profiles 254 companies including many key and niche players such as:

  • 8x8, Inc. (USA)
  • Alcatel-Lucent Enterprise (France)
  • Applied Voice & Speech Technologies, Inc. (USA)
  • Avaya, Inc. (USA)
  • Blue Jeans Network (USA)
  • Broadsoft, Inc. (USA)
  • Cisco Systems, Inc. (USA)
  • FuzeBox, Inc. (USA)
  • Genesys (USA)
  • International Business Machines Corporation (IBM) (USA)
  • Microsoft Corporation (USA)
  • Mitel Networks Corporation (Canada)
  • NEC Corporation of America (USA)
  • PanTerra Networks, Inc. (USA)
  • Polycom (USA)
  • Premiere Global Services, Inc. (PGi) (USA)
  • RingCentral, Inc. (USA)
  • Unify (Germany)
  • West Corporation (USA)

Key Topics Covered:

1. INDUSTRY OVERVIEW
Availability of Diverse Communication & Collaboration Channels Heightens the Need for Unification
From a Niche Solution to a Multi-Billion Dollar Opportunity, UCC Evolves into a Market Force to Reckon With
Market Outlook

2. NOTEWORTHY TRENDS, GROWTH DRIVERS & ISSUES
Trends Impacting UCC Market
Increased Usage of Cloud
Customized UC Apps Gain Prominence
Video Content
An Integral Part of Digital Transformation
UC Vendors Add Team Chat Applications
Immersive Group Collaboration Platforms
Growing Focus on Green IT Initiatives Propels Growth of UCC
Virtualized Unified Communications Grows in Popularity as a Key Efficiency Enhancing Strategy
Growing Demand for Conferencing & Collaborative Capabilities to Boost Adoption of UCC among Organizations
Integration of WebRTC into UCC Solutions to Invigorate Market Growth
The Explosion of Enterprise Mobility Drives the Emergence of Mobile UCC
Disruptive Emergence of Social Business Drives the Integration of Social Media with UCC
Consolidation of Large Enterprises
Gradually Phasing Out Vendor Support for PBX Accelerates the Migration to Pure IP Based UC Platforms
Despite Growing Competition from Hosted & Hybrid Models, On- Premise Solutions Continue to Lead Revenue Share
Cloud Based Unified Communication & Collaboration Services Gain Prominence
Rising Preference for Hosted IP Telephony Services Over Premise-based Infrastructure
A Case in Point
Hybrid Model to Gain Robust Adoption in Coming Years
Mushrooming SMBs Spur Adoption of UCC
Developing Markets to Witness Strong Growth
Innovations in the UC Market
Tracing UCC Adoption Patterns in Key End-Use Industries
Banking, Finance & Insurance (BFSI)
Healthcare Industry
Retail Industry
Key Challenges to Growth
Security Issue
Cost of Ownership Still a Concern
Low Demand for PBX based Systems
Complex Integration & Demand for Skilled Resources
High-Bandwidth Requirements & Network Issues
Interoperability Issue Burns Bright
UCIF: Built To Chase the Interoperability Dream

3. PRODUCT OVERVIEW

4. PRODUCT/SERVICE INTRODUCTIONS
Mitel Unveils Westcon-Comstor's MiCloud Connect Service to Australian Resellers and Wholesalers
eyeson to Showcase Unified Communication Products at UC Expo
Mer Telemanagement Solutions Launches New Version of
eXsight UC&C Management Solution
Matrix Rolls Out SARVAM UCS ENT for Modern Enterprises
Nuvias Announces EMEA Launch of Unified
Communications Practice
RingCentral Releases Next-Generation RingCentral Office
Hutchison Global Communications and Microsoft Hong Kong to Offer One-Stop UC Solutions for Enterprises
Netia Unveils Cloud-Based UC Solution Using BroadSoft UC-One Software
ShoreTel Introduces ShoreTel Connect HYBRID Sites in North American Region
M1 Rolls Out Hosted UC Platform for Enterprise Use
Panasonic Unveils PBX line of IP networking and UC Solutions
Columbia Public Schools Opt for ShoreTel Communications System
Toshiba Upgrades UCedge Unified Communications App
AVST Showcases Two of Its UC Applications based on Always- Connected Concept
Toshiba Launches New Version of its IPedge Software
Unify Introduces Circuit UC Platform in the Russian Market
IsNET Rolls Out Unified Communications Services for Use of SMB Enterprises in the Turkish Market
NEC Launches UNIVERGE BLUE Business Cloud Services
Hrvatski Telekom Introduces Broadsoft Powered Cloud Based Unified Communications Services in Croatian Market
AVST Upgrades CX-E 8.7 Platform with Atom Personal Assistant Capabilities
Azzurri Communications Unveils Network Operations Centre (NOC) to Deliver Support to Customers of Managed Communication Services
TELES Migrates to All IP Network Based Bundled Communication Solution Platform
ShoreTel Unveils ShoreTel Connect Unified Communications Platform
CounterPath Introduces New Range of OTT Unified Communication Solutions
ShoreTel Unveils Contact Center and cloud UC in UK Market
AVST Exhibits A Wide Gamut of UC Applications to Augment the Capabilities of Skype for Business Applications
Broadvoice Unveils Hosted Unified Communication & Collaboration Suite
Toshiba Unveils Migration Path for Users of Strata CIX and IPedge On-Site Solutions
C Spire Business Solutions Unveils C Spire UNIFI Cloud Based UC Solutions
Toshiba Unveils New Leasing Program for VIPedge Platform
Hytera Rolls Out Hytera SmartOne Unified Communication Platform
Tata Communications Adds Three New UC Solutions to its Unified Communications Portfolio
Orange Business Services Unveils Lync-Based Cloud Collaboration and UC Solution
Lifesize Introduces Lifesize Icon Flex and Lifesize Icon 400 and Updates Lifesize Cloud Videoconferencing Service
Everbridge Introduces Winter Release (2015) Unified Critical Communication Suite
Orange Business Services Introduces Business Together as a Service UC Solution in Russian Market

5. RECENT INDUSTRY ACTIVITY
Mitel and ShoreTel Inks Merger Agreement
Mitel Acquires Toshiba's Unified Communications Business
BroadSoft and C3ntro Telecom Collaborates to Offer Unified Communications
RingCentral Expands Connect Platform Partner Program
Sonus Networks and GENBAND Inks Definitive Agreement
Inflow Signs New Distribution Agreement with Unify
BroadSoft Enters into a Multi-Year Strategic Agreement with Telstra
NEC Integrates Biometric Technology into UNIVERGE Communication Platforms
NetFortris Takes Over Fonality
BT Group Snaps Up IP Trade
Yamaha Forms a Dedicated UC Department
Siris Capital Group Acquires Polycom
McMaster University Installs Avaya Aura Platform
Genesys Acquires Interactive Intelligence
NEC Announces ExpressCluster Software Integration for UNIVERGE UM8700 Unified Messaging Application
Zevacor Deploys PureCloud Communicate Solution
Carousel Industries Acquires Atrion
FatPipe Networks and Avaya Integrate Data Center SDN and SD-WAN
Arkadin Takes Over Applicable Limited
Ingram Micro Snaps Up NETXUSA
NEC to Offer UNIVERGE 3C to the Brazilian Post Office
Atos Takes Over Unify from Gores Group and Siemens
SoundConnect Inks Agreement to Merge with CallTower
Vodafone Germany Selects BroadSoft's UC-One to Power Cloud- Based UC Services
AudioCodes Inks Agreement to Buy Out Active Communications Europe
ShoreTel Successfully Closes Corvisa Buy Out
SoundConnect Successfully Merges with CallTower
Atos Buys Out Unify
Vodafone and Liberty Global Set to Merge their Operations in The Netherlands
Unify Inks Distribution Agreement with Ingram Micro to Expand Presence in ASEAN Region
Fuze Secures $112 Million Additional Funding from Summit Partners to Expand Worldwide Operations
Something Digital and Fidelus Technologies Enter into a Joint Venture Partnership
ThinkingPhones Snaps Up Fuze
Telefonica Teams Up with Unify to Market UCC Services to Enterprises in Latin American Region
BroadSoft Buys Out Leonid Systems
WWA Group Inks Merger Pact with Genie Gateway
Mitel to Take Over Mavenir
InfoVista Successfully Closes Acquisition of Ipanema
Avaya Closes Acquisition of Esna Technologies
Enventis Re-Brands Itself as Consolidated Communications
Daisy Group Successfully Buys Out Phoenix IT Group
Vonage Inks Agreement for Buying Out iCore Networks
Interoute Agrees to Acquire Easynet
Elliott Reveals Active Stakes in Mitel and Polycom
PSEG Zeroes In On Unify's OpenScape Xpert Communication Platform
Brimbank City Council to Replace its Contact Centre and Telephony Infrastructure with ShoreTel Connect UC Platform
Plantronics and Avaya Team Up to Streamline Unified Communications and Contact Center Environments
Teo Inks Distribution Agreement with Ingram Micro
ShoreTel Acquires M5 Networks to Extend Presence in Australian Market
Boston Red Sox Chooses ShoreTel Solution for Enhancing Internal & External Communications
Jive Agrees to Extend its Platform to Telarus Sales Partner Network
ClearOne Inks Reseller Pact with DSP to Market Bundled Unified Communication Solution
WSIPC Teams Up with Cerium Networks to Deliver UC solutions to K12 Schools
The Salvation Army Zeros In on ShoreTel Unified Communications Solution
Unify Picks tekVizion Labs as a Test Partner for Certifying SIP Service Providers for its OpenScape Voice Solutions
ShoreTel Partners with HP and Ingram Micro Inc to Collectively Market Unified Communications Offerings to SMB Enterprises
ShoreTel Extends ShoreTel Sky to Ingram Micro Partner Network
ShoreTel Expands its Innovation Network with Addition of HP
Stony Brook University Hospital and Stony Brook University Choose Unify's OpenScape Voice Platform
8x8 Teams Up with CSG to market its Portfolio in Australian and New Zealand Markets

6. FOCUS ON SELECT GLOBAL PLAYERS

7. GLOBAL MARKET PERSPECTIVE

Total Companies Profiled: 254 (including Divisions/Subsidiaries 275)

  • The United States (162)
  • Canada (15)
  • Japan (5)
  • Europe (55)
    • France (5)
    • Germany (8)
    • The United Kingdom (20)
    • Spain (3)
    • Rest of Europe (19)
  • Asia-Pacific (Excluding Japan) (31)
  • Middle East (4)
  • Latin America (1)
  • Africa (2)

For more information about this report visit https://www.researchandmarkets.com/research/r7zk54/global_unified?w=5

Media Contact:

Research and Markets
Laura Wood, Senior Manager
[email protected]   

For E.S.T Office Hours Call +1-917-300-0470
For U.S./CAN Toll Free Call +1-800-526-8630
For GMT Office Hours Call +353-1-416-8900

U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716

SOURCE Research and Markets

Related Links

http://www.researchandmarkets.com

21%

more press release views with 
Request a Demo

Modal title

Contact PR Newswire

  • Call PR Newswire at 888-776-0942
    from 8 AM - 9 PM ET
  • Chat with an Expert
  • General Inquiries
  • Editorial Bureaus
  • Partnerships
  • Media Inquiries
  • Worldwide Offices

Products

  • For Marketers
  • For Public Relations
  • For IR & Compliance
  • For Agency
  • All Products

About

  • About PR Newswire
  • About Cision
  • Become a Publishing Partner
  • Become a Channel Partner
  • Careers
  • Accessibility Statement
  • APAC
  • APAC - Simplified Chinese
  • APAC - Traditional Chinese
  • Brazil
  • Canada
  • Czech
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Indonesia
  • Israel
  • Italy
  • Japan
  • Korea
  • Mexico
  • Middle East
  • Middle East - Arabic
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Slovakia
  • Spain
  • Sweden
  • United Kingdom
  • Vietnam

My Services

  • All New Releases
  • Platform Login
  • ProfNet
  • Data Privacy

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact PR Newswire

Products

About

My Services
  • All News Releases
  • Platform Login
  • ProfNet
Call PR Newswire at
888-776-0942
  • Terms of Use
  • Privacy Policy
  • Information Security Policy
  • Site Map
  • RSS
  • Cookies
Copyright © 2026 Cision US Inc.