SCOTTSDALE, Ariz., Sept. 15, 2015 /PRNewswire/ -- GoDaddy Inc. (NYSE: GDDY), the world's largest technology provider dedicated to small businesses, today announced the next set of enhancements to the GoDaddy Pro Program, a set of tools and capabilities exclusively for web designers and developers.
Since its launch, the program has been driven by member feedback. Throughout its development, the GoDaddy Pro Program product team listened to member feedback to refine the features that members love and to add additional features to better help web designers and developers build and maintain client websites using GoDaddy products.
Web designers and developers can now do even more if they are members of the GoDaddy Pro Program. Program members can now assign products from their own GoDaddy account to their clients, see associated costs and keep track of miscellaneous details and to-dos using the new notes feature. And, with added Google PageSpeed integration, web designers and developers can easily assess the performance of their client's site and get improvement recommendations.
Starting in the U.S., GoDaddy Pro Program members now are automatically routed to the special Pros-only support line, even if they initially dial the main customer care phone number. Because of this, web designers and developers no longer need to remember a special support phone number they receive with their membership. Seeing initial success with customers, this solution is now being expanded into other markets.
The GoDaddy Pro Program launched in April 2015 with a set of tools and capabilities exclusively for web designers and developers including a client management application, access to advanced technical support and a special set of perks. Some of the initial program features included:
- Account access – access and manage clients' GoDaddy products without using passwords.
- Shared shopping carts – purchase domains, hosting, security products for clients using their credit card.
- Site monitoring – real-time website uptime monitoring with automated alerts.
- Pros-only support – direct line to a team of highly trained technical agents and priority in the queue.
In less than five months, the GoDaddy Pro Program has grown to over 50,000 members. The adoption of the GoDaddy Pro Program has a broad international impact, with over half of the members located outside of the United States. GoDaddy is seeing significant traction in specific markets, including India and Brazil.
"It's clear from the swift adoption rate of the GoDaddy Pro Program that this product has quickly become an essential tool for web and design professionals," said Jeff King, senior vice president and general manager of hosting at GoDaddy. "The GoDaddy Pro Program is focused on saving web designers and developers time, and helping them exceed their client's expectations. We are continuing to evolve the GoDaddy Pro Program based on user feedback to help them look great in front of their clients and have more time to do what they love and are paid to do – build fantastic websites."
"GoDaddy Pro has made an immediate impact on my ability to serve multiple clients at once, all while helping me stay organized," said Jon Price, chief executive officer of TakeLead. "There are several tools in the market that help firms like us manage client sites and resources virtually, but the capabilities and support GoDaddy has built into GoDaddy Pro actually helps us bypass the need for those tools when we need to make a quick edit or adjustment for a client. Some clients already use a GoDaddy product, so we can remain flexible and client focused on that part of the project, while tying in other aspects that we offer. Ultimately, it reduces customer friction, speeds up the project by integrating into their existing setup and allows us to move forward immediately."
GoDaddy's mission is to radically shift the global economy toward small businesses by empowering people to easily start, confidently grow and successfully run their own ventures. With more than 13 million customers worldwide and more than 60 million domain names under management, GoDaddy gives small business owners the tools to name their idea, build a beautiful online presence, attract customers and manage their business. To learn more about the company, visit www.GoDaddy.com.
SOURCE GoDaddy Inc.