KeyBank Expands Digital Banking with Apple Pay™

Mar 12, 2015, 12:37 ET from KeyBank

CLEVELAND, March 12, 2015 /PRNewswire/ -- Starting March 17, KeyBank customers will be able to use Apple Pay™ to make simple and secure payments at more than 700,000 businesses across the United States and select iOS™ apps.

"We're thrilled to add Apple Pay to the fast-growing range of digital banking services we offer banking customers," said Matthew D. Lehman, senior vice president and head of digital banking.

Using their iPhone® 6 or iPhone® 6 Plus mobile devices running iOS 8.1 or later, KeyBank customers can use Apple Pay™, a mobile payments solution, to  complete credit or debit card transactions without revealing their card information. Completing a transaction is easy; customers simply hold their iPhone 6 or iPhone 6 Plus near a contactless reader with their finger on the Touch ID fingerprint sensor.

KeyBank customers can also make in-app purchases with either the iPhone 6, iPhone 6 Plus, iPad Air® 2 or iPad mini® 3 mobile devices. Visit for more information about KeyBank's commitment to offering secure, easy-to-use digital banking services.

KeyBank places a high priority on helping to protect clients' financial assets and personal identification. Stringent security measures are in play from the time a client adds their KeyBank credit and debit cards to their Passbook to using Apple Pay™ to make transactions, either with a merchant or online.

"We use a detailed identity and verification protocol whenever we observe factors that might indicate attempted fraud when KeyBank cards are being added to Apple Pay™," Lehman said.

He said adding Apple Pay™ to KeyBank's digital banking program is part of a customer-focused plan that redefines the entire user experience across all digital platforms to give KeyBank customers the access and control they want.

"We have an ongoing commitment to identifying digital banking solutions, such as Apple Pay™, that put our customers in control," Lehman said. "We are committed to helping our customers feel confident in the decisions they make about their finances today and decisions they make for their financial future."

Lehman added that KeyBank has seen double-digit year-over-year growth in mobile and in online acquisition.

"It's exciting to see our customers' enthusiastic response each time we introduce a new digital capability," he said.

About KeyCorp

Key traces its history back more than 160 years and is headquartered in Cleveland, Ohio. One of the nation's largest bank-based financial services companies, Key has assets of approximately $94 billion. Key (NYSE: KEY) provides deposit, lending, cash management and investment services to individuals, small and medium-sized business under the name KeyBank National Association. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

For more information about Key, visit, or follow Key on Twitter @KeyBank_News and @KeyBank. 

Banking products and services are offered by KeyBank National Association. is a federally registered service mark of KeyCorp. ©2015 KeyCorp. KeyBank is Member FDIC.

Apple Pay, TouchID, and iPad mini are trademarks of Apple Inc. iPhone and iPad Air are registered trademarks of Apple Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.