NEW YORK, Dec. 6, 2022 /PRNewswire/ -- Multi-vendor support services market insights -
- Vendors: 15+, Including Abtech Technologies, Clear Technologies Inc., Dell Technologies Inc., Dynamic Systems Inc., Dynamic Systems, Inc, FURUKAWA Co Ltd, Hitachi Ltd., HP Development Co. LP, International Business Machines Corp., Macquarie Group Ltd., Microsoft Corp., NetApp Inc., Oki Electric Industry Co. Ltd., Park Place Technologies LLC, Service Express LLC, TERiX International, XS International Inc., Zensar Technologies Ltd., AT&T Inc., and Citrix Systems Inc., among others
- Coverage: Parent market analysis; key drivers, major trends, and challenges; customer and vendor landscape; vendor product insights and recent developments; key vendors; and market positioning of vendors
- Segments: Type, service, and region
To understand more about the multi-vendor support services (MVSS) market, request a sample report
The multi-vendor support services market report provides critical information and factual data, with a qualitative and quantitative study of the market based on market drivers and limitations as well as future prospects.
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In 2017, the multi-vendor support services (MVSS) market was valued at USD 48.54 billion. From a regional perspective, North America held the largest market share, valued at USD 16.00 billion. The multi-vendor support services (MVSS) market size is estimated to grow by USD 12.26 billion from 2022 to 2027 at a CAGR of 4.05%, according to Technavio.
Multi-vendor support services (MVSS) market - Customer landscape
To help companies evaluate and develop growth strategies, the report outlines –
- Key purchase criteria
- Adoption rates
- Adoption lifecycle
- Drivers of price sensitivity
- For highlights on customer landscape analysis, download a sample!
Multi-vendor support services (MVSS) market - Vendor insights
The global multi-vendor support services market is fragmented, with the presence of many large global vendors. Vendors are investing significantly in retaining and expanding their consumer base. The market is expected to witness an increase in mergers and acquisitions (M&A), as the competition will evolve during the forecast period. Technavio report analyzes the market's competitive landscape and offers information on several market vendors, including -
- Abtech Technologies – The company offers various multi-vendor support services such as network monitoring, helpdesk services, and hardware support.
- Clear Technologies Inc. - The company offers multi-vendor support services such as multi-access edge computing.
- Dell Technologies Inc. – The company offers various multi-vendor support services such as application delivery and security services.
Multi-vendor support services (MVSS) market - Market dynamics
Major drivers:
- Rapid changes in the IT infrastructure
- Rising maintenance cost of original equipment manufacturer (OEM) services
- Need to reduce complexity and increase efficiency
Key challenges:
- High implementation and maintenance costs
- Security and privacy issues
- Lack of proper technical staff
Drivers and challenges have an impact on market dynamics, which can impact businesses. Find more insights in a sample report!
What are the key data covered in this multi-vendor support services (MVSS) market Report?
- CAGR of the market during the forecast period
- Detailed information on factors that will drive the growth of the multi-vendor support services (MVSS) market between 2023 and 2027
- Precise estimation of the size of the multi-vendor support services (MVSS) market and its contribution to the parent market
- Accurate predictions about upcoming trends and changes in consumer behavior
- Growth of the multi-vendor support services (MVSS) market across APAC, North America, Europe, Middle East and Africa, and South America
- Thorough analysis of the market's competitive landscape and detailed information about vendors
- Comprehensive analysis of factors that will challenge the growth of multi-vendor support services (MVSS) market vendors
Related reports:
- The technical support outsourcing market size is estimated to grow by USD 13.99 billion with a CAGR of 7.47% during the forecast period 2021 to 2026. The market is segmented by type (helpdesk and call center) and geography (North America, Europe, APAC, South America, and the Middle East and Africa).
- The operations support business support (OSS BSS) software market size is estimated to grow by USD 63.64 billion during the forecast period 2021 to 2026. The market is segmented by product (OSS and BSS) and geography (North America, Europe, APAC, South America, and the Middle East and Africa).
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Multi-vendor Support Services Market Scope |
|
Report Coverage |
Details |
Page number |
162 |
Base year |
2022 |
Historical year |
2017-2021 |
Forecast period |
2023-2027 |
Growth momentum & CAGR |
Accelerate at a CAGR of 4.05% |
Market growth 2023-2027 |
USD 12.26 billion |
Market structure |
Fragmented |
YoY growth 2022-2023 (%) |
2.67 |
Regional analysis |
APAC, North America, Europe, South America, and the Middle East and Africa |
Performing market contribution |
North America at 36% |
Key countries |
US, China, Japan, UK, and Germany |
Competitive landscape |
Leading companies, Market Positioning of Vendors, Competitive Strategies, and Industry Risks |
Key companies profiled |
Abtech Technologies, Clear Technologies Inc., Dell Technologies Inc., Dynamic Systems Inc., Dynamic Systems, Inc, FURUKAWA Co Ltd, Hitachi Ltd., HP Development Co. LP, International Business Machines Corp., Macquarie Group Ltd., Microsoft Corp., NetApp Inc., Oki Electric Industry Co. Ltd., Park Place Technologies LLC, Service Express LLC, TERiX International, XS International Inc., Zensar Technologies Ltd., AT&T Inc., and Citrix Systems Inc. |
Market dynamics |
Parent Market Analysis; Market growth inducers and obstacles; Fast-growing and slow-growing segment analysis for the forecast period |
Customization purview |
If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized. |
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Table of Content
1 Executive Summary
- 1.1 Market overview
- Exhibit 01: Executive Summary – Chart on Market Overview
- Exhibit 02: Executive Summary – Data Table on Market Overview
- Exhibit 03: Executive Summary – Chart on Global Market Characteristics
- Exhibit 04: Executive Summary – Chart on Market by Geography
- Exhibit 05: Executive Summary – Chart on Market Segmentation by Service
- Exhibit 06: Executive Summary – Chart on Market Segmentation by Type
- Exhibit 07: Executive Summary – Chart on Incremental Growth
- Exhibit 08: Executive Summary – Data Table on Incremental Growth
- Exhibit 09: Executive Summary – Chart on Vendor Market Positioning
2 Market Landscape
- 2.1 Market ecosystem
- Exhibit 10: Parent market
- Exhibit 11: Market Characteristics
3 Market Sizing
- 3.1 Market definition
- Exhibit 12: Offerings of vendors included in the market definition
- 3.2 Market segment analysis
- Exhibit 13: Market segments
- 3.3 Market size 2022
- 3.4 Market outlook: Forecast for 2022-2027
- Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ billion)
- Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ billion)
- Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
- Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
4 Historic Market Size
- 4.1 Global multi-vendor support services market 2017 - 2021
- Exhibit 18: Historic Market Size – Data Table on Global multi-vendor support services market 2017 - 2021 ($ billion)
- 4.2 Service Segment Analysis 2017 - 2021
- Exhibit 19: Historic Market Size – Service Segment 2017 - 2021 ($ billion)
- 4.3 Type Segment Analysis 2017 - 2021
- Exhibit 20: Historic Market Size – Type Segment 2017 - 2021 ($ billion)
- 4.4 Geography Segment Analysis 2017 - 2021
- Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ billion)
- 4.5 Country Segment Analysis 2017 - 2021
- Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ billion)
5 Five Forces Analysis
- 5.1 Five forces summary
- Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
- 5.2 Bargaining power of buyers
- Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
- 5.3 Bargaining power of suppliers
- Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027
- 5.4 Threat of new entrants
- Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027
- 5.5 Threat of substitutes
- Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027
- 5.6 Threat of rivalry
- Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027
- 5.7 Market condition
- Exhibit 29: Chart on Market condition - Five forces 2022 and 2027
6 Market Segmentation by Service
- 6.1 Market segments
- Exhibit 30: Chart on Service - Market share 2022-2027 (%)
- Exhibit 31: Data Table on Service - Market share 2022-2027 (%)
- 6.2 Comparison by Service
- Exhibit 32: Chart on Comparison by Service
- Exhibit 33: Data Table on Comparison by Service
- 6.3 Hardware - Market size and forecast 2022-2027
- Exhibit 34: Chart on Hardware - Market size and forecast 2022-2027 ($ billion)
- Exhibit 35: Data Table on Hardware - Market size and forecast 2022-2027 ($ billion)
- Exhibit 36: Chart on Hardware - Year-over-year growth 2022-2027 (%)
- Exhibit 37: Data Table on Hardware - Year-over-year growth 2022-2027 (%)
- 6.4 Software - Market size and forecast 2022-2027
- Exhibit 38: Chart on Software - Market size and forecast 2022-2027 ($ billion)
- Exhibit 39: Data Table on Software - Market size and forecast 2022-2027 ($ billion)
- Exhibit 40: Chart on Software - Year-over-year growth 2022-2027 (%)
- Exhibit 41: Data Table on Software - Year-over-year growth 2022-2027 (%)
- 6.5 Market opportunity by Service
- Exhibit 42: Market opportunity by Service ($ billion)
7 Market Segmentation by Type
- 7.1 Market segments
- Exhibit 43: Chart on Type - Market share 2022-2027 (%)
- Exhibit 44: Data Table on Type - Market share 2022-2027 (%)
- 7.2 Comparison by Type
- Exhibit 45: Chart on Comparison by Type
- Exhibit 46: Data Table on Comparison by Type
- 7.3 Large enterprises - Market size and forecast 2022-2027
- Exhibit 47: Chart on Large enterprises - Market size and forecast 2022-2027 ($ billion)
- Exhibit 48: Data Table on Large enterprises - Market size and forecast 2022-2027 ($ billion)
- Exhibit 49: Chart on Large enterprises - Year-over-year growth 2022-2027 (%)
- Exhibit 50: Data Table on Large enterprises - Year-over-year growth 2022-2027 (%)
- 7.4 Small and medium-sized enterprises - Market size and forecast 2022-2027
- Exhibit 51: Chart on Small and medium-sized enterprises - Market size and forecast 2022-2027 ($ billion)
- Exhibit 52: Data Table on Small and medium-sized enterprises - Market size and forecast 2022-2027 ($ billion)
- Exhibit 53: Chart on Small and medium-sized enterprises - Year-over-year growth 2022-2027 (%)
- Exhibit 54: Data Table on Small and medium-sized enterprises - Year-over-year growth 2022-2027 (%)
- 7.5 Market opportunity by Type
- Exhibit 55: Market opportunity by Type ($ billion)
8 Customer Landscape
- 8.1 Customer landscape overview
- Exhibit 56: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
- 9.1 Geographic segmentation
- Exhibit 57: Chart on Market share by geography 2022-2027 (%)
- Exhibit 58: Data Table on Market share by geography 2022-2027 (%)
- 9.2 Geographic comparison
- Exhibit 59: Chart on Geographic comparison
- Exhibit 60: Data Table on Geographic comparison
- 9.3 North America - Market size and forecast 2022-2027
- Exhibit 61: Chart on North America - Market size and forecast 2022-2027 ($ billion)
- Exhibit 62: Data Table on North America - Market size and forecast 2022-2027 ($ billion)
- Exhibit 63: Chart on North America - Year-over-year growth 2022-2027 (%)
- Exhibit 64: Data Table on North America - Year-over-year growth 2022-2027 (%)
- 9.4 APAC - Market size and forecast 2022-2027
- Exhibit 65: Chart on APAC - Market size and forecast 2022-2027 ($ billion)
- Exhibit 66: Data Table on APAC - Market size and forecast 2022-2027 ($ billion)
- Exhibit 67: Chart on APAC - Year-over-year growth 2022-2027 (%)
- Exhibit 68: Data Table on APAC - Year-over-year growth 2022-2027 (%)
- 9.5 Europe - Market size and forecast 2022-2027
- Exhibit 69: Chart on Europe - Market size and forecast 2022-2027 ($ billion)
- Exhibit 70: Data Table on Europe - Market size and forecast 2022-2027 ($ billion)
- Exhibit 71: Chart on Europe - Year-over-year growth 2022-2027 (%)
- Exhibit 72: Data Table on Europe - Year-over-year growth 2022-2027 (%)
- 9.6 Middle East and Africa - Market size and forecast 2022-2027
- Exhibit 73: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ billion)
- Exhibit 74: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ billion)
- Exhibit 75: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
- Exhibit 76: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
- 9.7 South America - Market size and forecast 2022-2027
- Exhibit 77: Chart on South America - Market size and forecast 2022-2027 ($ billion)
- Exhibit 78: Data Table on South America - Market size and forecast 2022-2027 ($ billion)
- Exhibit 79: Chart on South America - Year-over-year growth 2022-2027 (%)
- Exhibit 80: Data Table on South America - Year-over-year growth 2022-2027 (%)
- 9.8 US - Market size and forecast 2022-2027
- Exhibit 81: Chart on US - Market size and forecast 2022-2027 ($ billion)
- Exhibit 82: Data Table on US - Market size and forecast 2022-2027 ($ billion)
- Exhibit 83: Chart on US - Year-over-year growth 2022-2027 (%)
- Exhibit 84: Data Table on US - Year-over-year growth 2022-2027 (%)
- 9.9 China - Market size and forecast 2022-2027
- Exhibit 85: Chart on China - Market size and forecast 2022-2027 ($ billion)
- Exhibit 86: Data Table on China - Market size and forecast 2022-2027 ($ billion)
- Exhibit 87: Chart on China - Year-over-year growth 2022-2027 (%)
- Exhibit 88: Data Table on China - Year-over-year growth 2022-2027 (%)
- 9.10 UK - Market size and forecast 2022-2027
- Exhibit 89: Chart on UK - Market size and forecast 2022-2027 ($ billion)
- Exhibit 90: Data Table on UK - Market size and forecast 2022-2027 ($ billion)
- Exhibit 91: Chart on UK - Year-over-year growth 2022-2027 (%)
- Exhibit 92: Data Table on UK - Year-over-year growth 2022-2027 (%)
- 9.11 Japan - Market size and forecast 2022-2027
- Exhibit 93: Chart on Japan - Market size and forecast 2022-2027 ($ billion)
- Exhibit 94: Data Table on Japan - Market size and forecast 2022-2027 ($ billion)
- Exhibit 95: Chart on Japan - Year-over-year growth 2022-2027 (%)
- Exhibit 96: Data Table on Japan - Year-over-year growth 2022-2027 (%)
- 9.12 Germany - Market size and forecast 2022-2027
- Exhibit 97: Chart on Germany - Market size and forecast 2022-2027 ($ billion)
- Exhibit 98: Data Table on Germany - Market size and forecast 2022-2027 ($ billion)
- Exhibit 99: Chart on Germany - Year-over-year growth 2022-2027 (%)
- Exhibit 100: Data Table on Germany - Year-over-year growth 2022-2027 (%)
- 9.13 Market opportunity by geography
- Exhibit 101: Market opportunity by geography ($ billion)
10 Drivers, Challenges, and Trends
- 10.1 Market drivers
- 10.2 Market challenges
- 10.3 Impact of drivers and challenges
- Exhibit 102: Impact of drivers and challenges in 2022 and 2027
- 10.4 Market trends
11 Vendor Landscape
- 11.1 Overview
- 11.2 Vendor landscape
- Exhibit 103: Overview on Criticality of inputs and Factors of differentiation
- 11.3 Landscape disruption
- Exhibit 104: Overview on factors of disruption
- 11.4 Industry risks
- Exhibit 105: Impact of key risks on business
12 Vendor Analysis
- 12.1 Vendors covered
- Exhibit 106: Vendors covered
- 12.2 Market positioning of vendors
- Exhibit 107: Matrix on vendor position and classification
- 12.3 Abtech Technologies
- Exhibit 108: Abtech Technologies - Overview
- Exhibit 109: Abtech Technologies - Product / Service
- Exhibit 110: Abtech Technologies - Key offerings
- 12.4 AT&T Inc.
- Exhibit 111: AT&T Inc. - Overview
- Exhibit 112: AT&T Inc. - Business segments
- Exhibit 113: AT&T Inc. - Key news
- Exhibit 114: AT&T Inc. - Key offerings
- Exhibit 115: AT&T Inc. - Segment focus
- 12.5 Citrix Systems Inc.
- Exhibit 116: Citrix Systems Inc. - Overview
- Exhibit 117: Citrix Systems Inc. - Product / Service
- Exhibit 118: Citrix Systems Inc. - Key news
- Exhibit 119: Citrix Systems Inc. - Key offerings
- 12.6 Dell Technologies Inc.
- Exhibit 120: Dell Technologies Inc. - Overview
- Exhibit 121: Dell Technologies Inc. - Business segments
- Exhibit 122: Dell Technologies Inc. - Key news
- Exhibit 123: Dell Technologies Inc. - Key offerings
- Exhibit 124: Dell Technologies Inc. - Segment focus
- 12.7 FURUKAWA Co Ltd
- Exhibit 125: FURUKAWA Co Ltd - Overview
- Exhibit 126: FURUKAWA Co Ltd - Business segments
- Exhibit 127: FURUKAWA Co Ltd - Key offerings
- Exhibit 128: FURUKAWA Co Ltd - Segment focus
- 12.8 Hitachi Ltd.
- Exhibit 129: Hitachi Ltd. - Overview
- Exhibit 130: Hitachi Ltd. - Business segments
- Exhibit 131: Hitachi Ltd. - Key news
- Exhibit 132: Hitachi Ltd. - Key offerings
- Exhibit 133: Hitachi Ltd. - Segment focus
- 12.9 HP Development Co. LP
- Exhibit 134: HP Development Co. LP - Overview
- Exhibit 135: HP Development Co. LP - Business segments
- Exhibit 136: HP Development Co. LP - Key news
- Exhibit 137: HP Development Co. LP - Key offerings
- Exhibit 138: HP Development Co. LP - Segment focus
- 12.10 International Business Machines Corp.
- Exhibit 139: International Business Machines Corp. - Overview
- Exhibit 140: International Business Machines Corp. - Business segments
- Exhibit 141: International Business Machines Corp. - Key news
- Exhibit 142: International Business Machines Corp. - Key offerings
- Exhibit 143: International Business Machines Corp. - Segment focus
- 12.11 Macquarie Group Ltd.
- Exhibit 144: Macquarie Group Ltd. - Overview
- Exhibit 145: Macquarie Group Ltd. - Business segments
- Exhibit 146: Macquarie Group Ltd. - Key offerings
- Exhibit 147: Macquarie Group Ltd. - Segment focus
- 12.12 Microsoft Corp.
- Exhibit 148: Microsoft Corp. - Overview
- Exhibit 149: Microsoft Corp. - Business segments
- Exhibit 150: Microsoft Corp. - Key news
- Exhibit 151: Microsoft Corp. - Key offerings
- Exhibit 152: Microsoft Corp. - Segment focus
- 12.13 NetApp Inc.
- Exhibit 153: NetApp Inc. - Overview
- Exhibit 154: NetApp Inc. - Business segments
- Exhibit 155: NetApp Inc. - Key news
- Exhibit 156: NetApp Inc. - Key offerings
- Exhibit 157: NetApp Inc. - Segment focus
- 12.14 Oki Electric Industry Co. Ltd.
- Exhibit 158: Oki Electric Industry Co. Ltd. - Overview
- Exhibit 159: Oki Electric Industry Co. Ltd. - Business segments
- Exhibit 160: Oki Electric Industry Co. Ltd. - Key news
- Exhibit 161: Oki Electric Industry Co. Ltd. - Key offerings
- Exhibit 162: Oki Electric Industry Co. Ltd. - Segment focus
- 12.15 Service Express LLC
- Exhibit 163: Service Express LLC - Overview
- Exhibit 164: Service Express LLC - Product / Service
- Exhibit 165: Service Express LLC - Key offerings
- 12.16 XS International Inc.
- Exhibit 166: XS International Inc. - Overview
- Exhibit 167: XS International Inc. - Product / Service
- Exhibit 168: XS International Inc. - Key offerings
- 12.17 Zensar Technologies Ltd.
- Exhibit 169: Zensar Technologies Ltd. - Overview
- Exhibit 170: Zensar Technologies Ltd. - Business segments
- Exhibit 171: Zensar Technologies Ltd. - Key offerings
- Exhibit 172: Zensar Technologies Ltd. - Segment focus
13 Appendix
- 13.1 Scope of the report
- 13.2 Inclusions and exclusions checklist
- Exhibit 173: Inclusions checklist
- Exhibit 174: Exclusions checklist
- 13.3 Currency conversion rates for US$
- Exhibit 175: Currency conversion rates for US$
- 13.4 Research methodology
- Exhibit 176: Research methodology
- Exhibit 177: Validation techniques employed for market sizing
- Exhibit 178: Information sources
- 13.5 List of abbreviations
- Exhibit 179: List of abbreviations
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SOURCE Technavio
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