Oracle Advances Enterprise AI with New Agents Across Fusion Applications

New AI agents embedded in Oracle Fusion Cloud Applications drive smarter decision-making across finance, HR, supply chain, sales, marketing, and service

LAS VEGAS, Oct. 15, 2025 /PRNewswire/ -- Oracle AI World -- Oracle today announced new AI agents within Oracle Fusion Cloud Applications to help organizations drive faster execution, make smarter decisions, and lower costs. Built using Oracle AI Agent Studio for Fusion Applications, embedded into the world's most complete suite of cloud applications, and powered by industry-leading LLMs, the new AI agents help business leaders transform core finance functions, optimize HR processes, enhance end-to-end supply chain performance, and unlock new revenue opportunities.

"AI is changing everything across every industry, redefining how work gets done, transforming business processes, and unlocking new value from enterprise data," said Steve Miranda, executive vice president of Applications Development, Oracle. "With the expanded AI capabilities embedded in Oracle Fusion Applications, our customers can re-architect their finance, HR, supply chain, and customer experience operations. Whether it's detecting anomalies with ERP, closing skills gaps with HR, streamlining fulfillment in supply chain, or surfacing opportunities for sales teams, the AI agents within Fusion Applications empower our customers to work smarter, drive efficiency, and grow with confidence."

Running on Oracle Cloud Infrastructure, Oracle AI agents are prebuilt with advanced security and natively integrated within Oracle Fusion Applications at no additional cost. Embedded within the existing workflows of a business, they help users operate faster and make better decisions. The new agents are planned to streamline operations and unlock new levels of productivity across finance, HR, supply chain, and customer experience processes.

Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM) AI agents include:

• Payables Agent: Helps accounts payable (AP) teams automate multi–channel invoice processing. The agent can ingest invoices from email, portals, EDI/e–invoicing, and PDFs; extract and normalize data; match to POs and receipts; create distributions and accounting; apply tax, policy, and fraud checks; and route for approval and payment. This boosts straight–through processing, reduces manual effort and errors, and helps strengthen compliance.
• Ledger Agent: Helps accountants shift from report chasing to continuous insight and action. The agent can set natural–language monitoring prompts, deliver context–aware inquiry and explanations with supporting details, and auto–create adjustment journals. This accelerates issue resolution, reduces handoffs, improves accuracy, and enables continuous financial visibility.
• Planning Agent: Helps financial planning and analysis (FP&A) teams move to continuous, connected planning. The agent can provide real–time trend and variance analysis via natural–language interactions, run event–driven predictions on Fusion financial/operational data, and guide what–if simulations. This shortens cycles, improves forecast accuracy, and enables better cross–functional decisions.
• Payments Agent: Helps finance teams optimize cash outflows and expand payment choices. The agent can evaluate and manage early pay, virtual cards, and financing options; enable bank system interactions for faster supplier onboarding and execution; and monitor acknowledgements/exceptions. This speeds payment outcomes, increases program adoption, and boosts working capital.

Oracle Fusion Cloud Human Capital Management (HCM) AI agents include:

• Team Sync Advisor Agent: Helps employees and managers execute more effective meetings. The agent can submit weekly updates on employee performance progress, challenges, or requests and deliver an actionable summary of these updates with follow-up questions to the manager to guide 1:1 check-ins.
• Talent Advisor Agent: Helps managers plan for employee promotions and career development. The agent can answer a manager's questions about their team members, leveraging data from goals, performance evaluations, check-ins, feedback, and recognitions to get an accurate view of employee performance and appropriate next steps for their career, such as promotions or pay raises.
• Manager Concierge Agent: Helps managers more effectively lead their teams. The agent can support inquiries around compensation, leave, talent management, and employment details and help ensure every question is efficiently routed to the appropriate agent, delivering timely, accurate, and relevant assistance for team management needs.

Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) AI agents include:

• Quote to Purchase Requisition Agent: Helps procurement teams reduce manual effort, save time, and minimize errors by automating the supplier quote intake to requisition process. The agent can capture supplier quotes received via email and generate requisitions with quote details.
• Fulfillment Processing Assistant Agent: Helps fulfillment managers streamline urgent shipping requests and simplify the pick, pack, and ship process. The agent can quickly retrieve order status, initiate picking, recommend optimal packing, and execute shipping to expedite high-priority orders.
• Sales Order Assistant Agent: Helps customer service representatives create sales orders and improve perfect order performance. The agent can add customers, items, pricing, and promotion details to sales orders, check availability, schedule deliveries, and provide real-time recommendations.

Oracle Fusion Cloud Customer Experience (CX) AI agents include:

• Account Product Fit Agent: Helps marketers prioritize customers that are most likely to make a purchase. The agent can identify customers most interested in buying by using Ideal Customer Profile (ICP) and predictive scoring, account data, and engagement signal data.
• Deal Advisor Agent: Helps sellers source subject matter expertise to close deals faster. The agent can automatically surface expert guidance from product and pricing overviews, solution guides, customer references, and use cases for sellers to share with a potential customer.
• Escalation Prediction Agent: Helps service representatives proactively identify service requests that are at risk of being escalated. The agent can analyze customer sentiment based on attributes of the request and predict which service requests will likely be escalated.

In addition to the new AI agents embedded in Oracle Fusion Applications, customers and partners can also create and manage their own unique AI agents using AI Agent Studio for Fusion Applications, a comprehensive platform for building, testing, and deploying AI agents and agent teams across the enterprise. With AI Agent Studio for Fusion Applications, Oracle Fusion Applications customers can also take advantage of the AI Agent Marketplace, a new solution that enables them to easily find and deploy validated, partner-built AI agents directly within their enterprise environment.

To learn more about Oracle Fusion Applications, visit www.oracle.com/applications.

About Oracle Fusion Cloud Applications
Oracle Fusion Cloud Applications provide an integrated suite of AI-powered cloud applications that enable organizations to execute faster, make smarter decisions, and lower costs. Oracle Fusion Applications include:

• Oracle Fusion Cloud Enterprise Resource Planning (ERP): Provides a comprehensive suite of AI-powered finance and operations applications that help organizations increase productivity, reduce costs, expand insights, improve decision-making, and enhance controls.
• Oracle Fusion Cloud Human Capital Management (HCM): Provides a unified AI-powered HR platform that connects all people-related processes and data to help organizations automate tasks throughout the employee lifecycle, improve the employee experience, and give HR leaders actionable workforce insights.
• Oracle Fusion Cloud Supply Chain & Manufacturing (SCM): Provides a unified AI-powered platform that integrates supply chain and operations processes and helps organizations enhance resilience and quickly adapt to market changes.
• Oracle Fusion Cloud Customer Experience (CX): Provides a suite of AI-powered applications that helps organizations manage marketing, sales, and service processes to win business, build stronger customer relationships, and improve customer experiences.

About Oracle
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Future Product Disclaimer
The preceding is intended to outline our general product direction. It is for informational purposes only and may not be incorporated into any contract. The development, release, timing, and pricing of any features or functionality described for Oracle's products may change at Oracle Corporation's sole discretion.

SOURCE Oracle