DENVER, March 13, 2012 /PRNewswire/ -- Ball Corporation was recognized by Microsoft® with the 2012 Technology Innovation Award as part of the Microsoft Dynamics Customer Excellence Awards program. They will be honored by Microsoft executives at an awards luncheon on Monday, March 19, in Houston Convergence 2012, Microsoft Dynamics' annual user conference.
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The 2012 Customer Excellence Awards, which are presented in 9 categories, recognize and celebrate Microsoft Dynamics customers that have achieved notable accomplishments using Microsoft Dynamics solutions.
"Increasing our knowledge of our customers' preferences, while improving internal communications and visibility of the customer across business functions, helps us get closer to our customers so that we can anticipate their needs," said Bob Tettero, Ball Corporation's Director, Market and Customer Business Growth Analysis. "More focused interactions lead to increased customer satisfaction, better customer retention and, ultimately, more sales."
Ball Corporation was recognized for its strong commitment to technology innovation. Working with the Microsoft Dynamics certified and National Systems Integrator partner Pariveda Solutions in Denver, Ball Corporation delivered the company's new global CRM system to provide a transparent global approach to managing customer relationships in a measured, monitored and controlled way that drives profitability and customer loyalty.
"Ball's CRM solution is more than software," said Jim West, Vice President of Pariveda Solutions' Denver office. "It is a process that pieces together information from different sources about customers, sales, contracts/pricing, marketing effectiveness, responsiveness and market trends into one global resource."
About Ball Corporation
Ball Corporation is a supplier of high quality packaging for beverage, food and household products customers, and of aerospace and other technologies and services, primarily for the U.S. government. Ball Corporation and its subsidiaries employ more than 14,500 people worldwide and reported 2011 sales of more than $8.6 billion. For the latest Ball news and for other company information, please visit http://www.ball.com.
About Pariveda Solutions
Pariveda Solutions, Inc. is a leading technology consulting firm delivering strategic services and technology solutions at the edge. Pariveda's technology solutions include application development in areas such as cloud computing, business intelligence (BI), mobility, portals and enterprise content management and customer relationship management (CRM). In addition, Pariveda provides strategic services around business systems planning and project management. For more information, visit www.parivedasolutions.com.
Products mentioned in this release are registered trademarks or trademarks of their respective holders.
Contact: Carrie Blair, 1-214-777-4753
SOURCE Pariveda Solutions, Inc.
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