Parker & Sons Remembers Grandpa Parker by Upholding His Customer Satisfaction Guarantee

During the Genesis of Parker & Sons Grandpa Parker came up with an innovative customer satisfaction guarantee. His policy was, "comfort today or else you don't pay." Forty years later, after thousands upon thousands of pipes, and more AC systems than anyone can possibly count, Grandpa Parker's message lives on.

Aug 26, 2015, 14:14 ET from Parker & Sons

PHOENIX, Aug. 26, 2015 /PRNewswire/ -- During the Genesis of Parker & Sons, Grandpa Parker came up with an innovative customer satisfaction guarantee. His policy was, "comfort today or else you don't pay." Forty years later, after thousands upon thousands of pipes, and more AC systems than anyone can possibly count, Grandpa Parker's message lives on. Indeed the foundation of Parker & Sons was forged from the smithy of a customer satisfaction guarantee.

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"When folks call a plumber or a mechanic to service their air conditioning or plumbing system, they already assume the job will be completed correctly and professionally. Failing to live up to that expectation is an easy way to lose customers and harm your reputation. That is why at Parker & Sons we emphasize customer service from day one. In our industry it can make all the difference," said Holly Miller, VP of internal operations.

No doubt it's wise to shop around before hiring a licensed plumber. Parker & Sons boasts the following virtues: forty years of experience in the valley, a rich legacy of care and support, the number one service provider title according to Ranking Arizona, Trust Certification guarantee, and a scrutiny they bring to their craft that rivals only the machinations of an artist. What's more, there are several coupons and discounts available to those who would prefer to avoid breaking their budget. These coupons can be found here.

Although Grandpa Parker relinquished his wrench and plunger a long time ago, his message lives on in the daily operations of Parker & Sons. In the wake of the customer satisfaction guarantee, a sixty minutes or less drain clean guarantee or else its free, followed. You wouldn't trust a doctor without a track record of success and you shouldn't trust a plumber without one. Reach out to Parker & Sons today and see what they can do for you. 

About Parker and Sons

Keeping You Comfortable With Expert Heating, Cooling & Plumbing Service Since 1974. Parker & Sons has been serving homeowners and businesses in Arizona for over 40 years and is recognized nationally.

Contact Information

Josh Kelly
602.273.7247
jkelly@parkerandsons.com
http://parkerandsons.com

SOURCE Parker & Sons



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