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U.S. Defense Information Systems Agency Selects Unisys to Provide Secure Global Service Desk and Field Service Support for Department of Defense "4th Estate" Agencies

Contract worth up to $214 million to utilize Unisys InteliServe™ capabilities to support the IT service optimization, modernization and consolidation strategy for defense agencies in the U.S. and overseas


News provided by

Unisys Corporation

Oct 28, 2019, 07:53 ET

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RESTON, Va., Oct. 28, 2019 /PRNewswire/ -- Unisys Corporation (NYSE: UIS) today announced that the U.S. Defense Information Systems Agency (DISA), the agency that provides enterprise IT supporting the full spectrum of military operations, selected the company for the 4th Estate Global Service Center contract to optimize, modernize and consolidate service desk and field services for U.S. Department of Defense agencies in the U.S. and overseas. Under the contract, Unisys will deliver capabilities of its InteliServe™ platform of service desk managed services. 

The contract will serve 19 of the Defense Department's "4th Estate" organizations, a group of agencies and field activities that reside outside of the military branches and provide support functions critical to military services.

The contract, worth up to $214 million and awarded in the third quarter of 2019, will run four years upon exercise of all the available options by DISA. The fixed-price contract calls for a single base year, followed by three one-year option periods.

Under the contract, Unisys will leverage commercial best practices and solutions – including InteliServe – to increase the quality and efficiency of service to defense agencies, while enhancing IT and network security. Unisys will also work with DISA to reduce the cost of duplicative common-use IT environments and to help increase cyber readiness. Unisys service agents will respond to, investigate and resolve IT incidents and service requests from DISA mission partners around the globe via a shared support infrastructure. Unisys will serve locations including DISA Headquarters in Fort Meade, Md.; Scott Air Force Base, Ill.; and DISA offices in Germany and Bahrain.

This award marks the second contract DISA has awarded to Unisys in 2019, following the award of a $152 million contract in the second quarter of the year to support DISA's Joint Service Provider program for the secure management and maintenance of the Department of Defense IT infrastructure. In April 2019, Unisys announced that the U.S. Air Force awarded the company a $76 million contract to provide a package of digital workplace services  that securely manages, maintains and monitors the Air Force's end-user desktop, laptop and mobile devices.

"Under this new contract with DISA, Unisys will leverage its experience helping private sector clients, as well as government clients like the Army, apply innovative concepts like artificial intelligence and machine learning to service desk and field support operations," said Andrew Boyd, group vice president for defense and intelligence agencies, Unisys Federal. "With this award, we are poised to bring new, best-in-class services to the Department of Defense with the same quality and efficiency Unisys offers to Fortune 500 companies."

Forward-Looking Statements
Any statements contained in this release that are not historical facts are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. All forward-looking statements rely on assumptions and are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. In particular, statements concerning the total value of the agreement are based on the assumption that the agreement will continue for its full potential term. That is not guaranteed, because options are exercisable at the discretion of the government and agreements with government agencies are subject to the availability of appropriated funds. Additional discussion of factors that could affect Unisys future results is contained in our periodic filings with the Securities and Exchange Commission.

About Unisys
Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. For more information on how Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets, visit www.unisys.com.

Follow Unisys on Twitter and LinkedIn.

Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.

RELEASE NO.: 1028/9720

UIS-C

SOURCE Unisys Corporation

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