VitalTalk Launches "Best Case Worst Case" Course to Improve Surgeon Communication in High Stakes Surgical Decisions

SEATTLE, May 28, 2025 /PRNewswire/ -- VitalTalk recently announced the launch of its newest course, Best Case Worst Case, a communication tool designed to support clinicians in discussing treatment options and guiding patients and families through complex surgical decisions. Built on a nationally recognized framework created by surgeon and educator Dr. Margaret "Gretchen" Schwarze, Best Case Worst Case helps clinicians bring clarity, empathy, and structure to high-stakes conversations.

In today's healthcare environment—where patients face increasingly complex treatment decisions and clinicians are pressed for time, and battling burnout—effective communication is more critical than ever.  Best Case Worst Case equips clinicians with tools to foster trust, clarity, and shared understanding, ultimately improving patient outcomes and reducing unwanted treatment.

The Best Case Worst Case approach centers on using scenario-based storytelling to illustrate potential outcomes and support shared decision-making. Through this evidence-based course, clinicians will learn how to use a simple visual aid to present the best case, worst case, and most likely outcomes in a way that empowers patients and families to make informed decisions aligned with their values.

The course features video demonstrations, guided reflection, and expert commentary to help learners build confidence in real-world conversations. As participants move through each module, a course guide offers insights allowing learners to compare their own thinking with that of an experienced clinician. Best Case Worst Case is especially valuable for clinicians engaging in surgical decision-making conversations, offering a structured and compassionate framework to support patients and families through complex medical choices.

The self-paced course takes approximately 90 minutes to complete and is eligible for 3 Continuing Medical Education (CME) credits. Priced at $129, the course is also available for institutions through group and bulk licensing options.

ABOUT VITALTALK

VitalTalk is the global leader in providing serious illness communication skills training to healthcare professionals across the world. Founded in 2012 by three academic physicians with deep expertise in research and education, VitalTalk's mission is to ensure that every seriously ill patient is surrounded by clinicians who can skillfully discuss what matters most and deliver care aligned with patient values. Through evidence-based methods, a vibrant learning community, and ongoing development opportunities, VitalTalk equips clinicians with the tools they need to connect, communicate, and care.

Accreditation Statement

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Washington State Medical Association (WSMA) and VitalTalk. The WSMA is accredited by the ACCME to provide continuing medical education for physicians.

The WSMA designates this Other activity (Enduring materials and practice conversations) for a maximum of 3 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Contact

Charlotte Bonnet-Eymard

508-902-7606

[email protected]

SOURCE VitalTalk