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May 24, 2011, 09:00 ET Patient Experience Study Identifies Drivers of Success and Roadblocks

The Beryl Institute released a report highlighting results from its recent patient experience benchmarking study conducted in collaboration with...


May 11, 2011, 09:46 ET The Beryl Institute Opens Call for Submissions for Presenters for Patient Experience Conference 2012

The Beryl Institute invites leading thinkers, practitioners and researchers focused on improving the patient experience to submit proposals for...


Apr 05, 2011, 05:05 ET Revenue Cycle Can Be a Significant Contributor to the Patient Experience

Hospitals interested in improving the total patient experience should include revenue cycle processes in organizational initiatives, according to a...


Mar 16, 2011, 12:38 ET Patient Experience Benchmarking Research Study Launched

The Beryl Institute has partnered with Catalyst Healthcare Research to launch a research initiative aimed at gathering information on what U.S.-based ...


Mar 08, 2011, 11:34 ET Patient Satisfaction and Patient Education Increase When Hospitals Offer Interactive Technology

Hospitals using interactive technology to communicate with patients increased patient satisfaction scores by approximately 10% and increased...


Jan 17, 2011, 11:17 ET Patient Experience Panel and Additional Keynote Speaker Announced for The Beryl Institute Patient Experience Conference 2011

The Beryl Institute announces the Patient Experience Leadership Panel and David T. Feinberg as keynote speaker, joining previously announced industry ...


Nov 16, 2010, 09:10 ET The Beryl Institute Patient Experience Conference 2011 Will Highlight How Hospitals Are Transforming Care by Improving the Patient Experience

To continue its ongoing mission to develop resources and research around the topic of improving the patient experience, The Beryl Institute is...


Oct 27, 2010, 09:08 ET New Patient Experience White Paper Released by The Beryl Institute

The Beryl Institute released its latest White Paper, The Four Cornerstones of an Exceptional Patient Experience, focusing on two newly released...


Oct 26, 2010, 09:08 ET Patient Experience Confirmed as Priority for Hospitals Through Survey by The Beryl Institute

In Spring 2010, The Beryl Institute surveyed more than 200 hospitals and other healthcare providers to learn where improving patient experience fell...


Oct 19, 2010, 01:34 ET Patient Experience Research Grants Awarded

As part of its commitment to supporting efforts to improve the patient experience in healthcare, The Beryl Institute has awarded $1,000 grants to ten ...


Sep 14, 2010, 09:12 ET Patient Experience Defined by The Beryl Institute

If you search Google or elsewhere for the latest in healthcare trends, "patient experience" is bound to pop up, but its definition is fuzzy. The...


Aug 09, 2010, 08:08 ET The Beryl Institute Releases New White Paper on Improving the Patient Experience

The Beryl Institute has published a new White Paper, Zeroing in on the Patient Experience: Views and Voices from the Frontlines, which takes a close...


Jul 12, 2010, 08:07 ET The Beryl Institute Announces 2011 Patient Experience Conference Dates and Opens Call for Submissions for Presenters

The Beryl Institute, a thought leadership organization committed to developing resources and research on improving the patient experience, announced...


Jun 02, 2010, 12:58 ET The Beryl Institute Launches First of Its Kind Research Grant Program Focused on Improving the Patient Experience

As part of its commitment to support research and learning around customer service and the patient experience in healthcare, The Beryl Institute,...


Apr 12, 2010, 02:01 ET The Beryl Institute Welcomes Jason Wolf as New Executive Director

The Beryl Institute, an organization dedicated to improving customer service in healthcare, announced today that Jason A. Wolf, Ph.D., will become...