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May 20, 2015, 12:00 ET Walker releases report, The Optimized CX System, at B-to-B Customer Experience Summit

Walker Information released the report, The Optimized CX System, on the final day of the B-to-B Customer Experience Summit in Seattle, Wash. This...


May 19, 2015, 12:00 ET The B-to-B Customer Experience Summit kicks off today

The third annual B-to-B Customer Experience Summit kicks off today, at the Grand Hyatt Hotel in Seattle, Wash. Customer experience professionals from ...


Mar 11, 2015, 01:00 ET Special reports announced for 2015 B-to-B Customer Experience Summit

Customer experience consulting firm Walker Information announced two special reports, The CX Advantage and Proactive CX, will be released at the...


Jan 15, 2015, 02:00 ET Speakers announced for 2015 B-to-B Customer Experience Summit

Customer intelligence consulting firm Walker Information announced the speaker lineup for the B-to-B Customer Experience Summit held May 18-20, at...


Oct 30, 2014, 04:00 ET Walker announces dates for 2015 B-to-B Customer Experience Summit

Customer intelligence consulting firm Walker Information announced today its B-to-B Customer Experience Summit will be held May 18-20, at the Grand...


Aug 12, 2014, 03:00 ET Walker hires industry veteran Sean Clayton as senior vice president

Indianapolis-based consulting firm Walker Information has named Sean Clayton senior vice president and strategic account manager. "Sean's extensive...


Apr 30, 2014, 02:00 ET Walker releases study, The Value of Making it Easy, at B-to-B Customer Experience Summit

Walker Information released a study, The Value of Making it Easy: How B-to-B firms prosper by improving customer ease of doing business, at the...


Apr 29, 2014, 03:00 ET The B-to-B Customer Experience Summit kicks off today

The second annual B-to-B Customer Experience Summit kicks off today, at the Arizona Biltmore Hotel in Scottsdale, Ariz. Customer experience...


Feb 06, 2014, 03:00 ET Speakers announced for the 2014 B-to-B Customer Experience Summit

Customer intelligence consulting firm Walker Information announced the speaker lineup for the B-to-B Customer Experience Summit held April 29 - May...


Nov 13, 2013, 03:00 ET Walker announces dates for 2014 B-to-B Customer Experience Summit

Customer intelligence consulting firm Walker Information announced today that its B-to-B Customer Experience Summit will be held April 29 - May 1, at ...


Sep 03, 2013, 03:30 ET Walker Index reaches milestone

The Walker Index, a stock index based on the portfolio of Walker's publicly-traded clients, has reached the 3,000 mark. (Photo:...


Jun 20, 2013, 11:00 ET First-ever study released on the future of the B-to-B customer experience industry

The first-ever study of the future of B-to-B customer experience industry, Customers 2020, was released by customer intelligence firm Walker...


Mar 27, 2013, 03:30 ET Walker named winner in Customer Experience Vendor Excellence Award

Customer intelligence consulting firm Walker was named a winner in the 2013 Customer Experience Vendor Excellence Awards. The award recognizes firms...


Jan 31, 2013, 03:00 ET Speakers announced for the B-to-B Customer Experience Summit

Walker Information announced the speaker lineup for the 2013 B-to-B Customer Experience Summit, held May 1-2, at the Hilton San Diego Bayfront Hotel. ...


Dec 06, 2012, 02:00 ET Walker announces dates for B-to-B Customer Experience Summit

Customer intelligence consulting firm Walker Information announced today that its B-to-B Customer Experience Summit will be held May 1–2, 2013 at the ...


Aug 28, 2012, 09:00 ET Walker appoints Jennifer Batley principal

Indianapolis-based consulting firm Walker Information has announced the promotion of Jennifer Batley to principal and senior vice president of...


Aug 03, 2011, 10:00 ET Walker Appoints Brian Kovacs Principal

Indianapolis-based consulting firm Walker Information has announced the appointment of its chief information officer, Brian Kovacs, as a principal....


Aug 02, 2010, 10:00 ET Walker Clients Recognized for Outstanding Customer Initiatives

Indianapolis-based customer strategy consulting firm, Walker, recently announced three of their clients – CDW, Adobe, and EMC – were named finalists...


May 20, 2010, 04:00 ET Walker Names Jackie Ross to Help Companies Develop Customer Strategies

Indianapolis-based Walker Information, one of the nation's premier customer strategy consulting firms, has named Jackie Ross as director of business...