News Search Results
May 01, 2025, 10:11 ET 3CLogic and NewRocket Forge Strategic Partnership to Deliver Seamless Contact Center Solutions for Financial Services with ServiceNow
features empower financial organizations to reduce call volumes, break down data silos, and reduce daily operating costs—all while improving customer satisfaction. The joint solution will support use cases that commonly drive high call volumes—such as password resets, address change requests, and
More news about: 3CLogic
May 01, 2025, 10:11 ET 3CLogic and NewRocket Forge Strategic Partnership to Deliver Seamless Contact Center Solutions for Financial Services with ServiceNow
features empower financial organizations to reduce call volumes, break down data silos, and reduce daily operating costs—all while improving customer satisfaction. The joint solution will support use cases that commonly drive high call volumes—such as password resets, address change requests, and
More news about: 3CLogic
May 01, 2025, 09:00 ET MetTel Recognized with Two Gold American Business Awards for SD-WAN over Starlink and CX
Starlink, as well as our excellence in customer experience with Hillary Evans' recognition for leadership in customer satisfaction." The Stevie® American Business Awards are the world's premier business awards honoring the achievements and positive contributions of
More news about: MetTel
May 01, 2025, 08:05 ET EiKO Appoints New Chief Executive Officer, Amidst Continued Strategic Growth and Investment
and leadership remain foundational to the company's values and continued success. For nearly five decades, EiKO has been focused on customer satisfaction. The company's longstanding tradition of delivering high-quality lighting products at competitive price points while fostering enduring customer
More news about: EiKO Global, LLC.
May 01, 2025, 08:00 ET DrFirst Honored With Silver Stevie Award for Customer Service
customer support capacity issues. The results of those initiatives were outstanding: reduction in number of support tickets, improved overall customer satisfaction after ticket, reduction in call volume, lower average handle time. Very impressive!" The American Business Awards are the premier business
More news about: DrFirst
May 01, 2025, 03:44 ET KIA AMERICA'S RECORD-BREAKING SALES RUN CONTINUES IN APRIL
consecutive months has bolstered the Kia brand even more and we remain dedicated to further strengthening our product lineup and enhancing customer satisfaction through ongoing innovation," said Eric Watson, vice president, sales operations, Kia
More news about: Kia America
May 01, 2025, 02:00 ET TeraWatt Technology achieves ISO9001 Certification for its first mass production facility in Shizuoka
TeraWatt Technology Co-founder CEO Ken Ogata, Ph.D. We remain pledged to enhancing quality and maximizing customer satisfaction as we advance toward the commercialization of next-generation batteries. Certificate DetailsStandard：ISO9001：2015（Quality
More news about: TeraWatt Technology Inc.
Apr 30, 2025, 20:01 ET Oregon Tool Appoints Terry Hames as CEO
"Our commitment to supporting our customers, building the best talent in the industry and continuing to leverage our history of innovation, customer satisfaction, and responsible growth remains unwavering as we continue to evolve to meet the needs of our end users." About Oregon Tool, Inc.
More news about: Oregon Tool
Apr 30, 2025, 17:45 ET Oregon Tool Appoints Terry Hames as CEO
"Our commitment to supporting our customers, building the best talent in the industry and continuing to leverage our history of innovation, customer satisfaction, and responsible growth remains unwavering as we continue to evolve to meet the needs of our end users." About Oregon Tool, Inc.
More news about: Oregon Tool
Apr 30, 2025, 16:05 ET KORE Reports Fourth Quarter and Full Year 2024 Results
longer, and total connections of any particular customer can at any time increase or decrease for any number of reasons, including pricing, customer satisfaction or product fit—accordingly, a decrease in total connections may not indicate that a customer is intending to exit the KORE platform, particularly
More news about: KORE Group Holdings, Inc.
Apr 30, 2025, 16:01 ET Cognizant Reports First Quarter 2025 Results
mid-market banks in North America with the goal of streamlining the dispute resolution process and enhancing customer satisfaction.A three-year strategic partnership with Upsource by Solutions, a business process outsourcing (BPO) company in Saudi
More news about: Cognizant Technology Solutions Corporation
Apr 30, 2025, 15:04 ET Georgia Power names Audrey King & Cleve Fann to key leadership roles
Power focuses on delivering world-class service to its customers every day and the company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit
More news about: Georgia Power
Apr 30, 2025, 15:00 ET Pure Hockey Expands Footprint with Acquisition of Hockey Headquarters
passionate fans, they can expect to find a comprehensive range of products to meet their needs, supported by Pure Hockey's commitment to quality and customer satisfaction. Pure Hockey's commitment to excellence extends beyond its retail operations. The company actively supports local youth hockey programs,
More news about: Pure Hockey
Apr 30, 2025, 14:31 ET Podobas Global Investments Increases Stake in Thinca Co., Ltd. (149A.T) to Over 15%
interface. This eliminates communication silos and allows any team member to respond with full historical context—significantly improving customer satisfaction, response times, and operational efficiency. Core features of Kaikura include: Unified customer communication
More news about: Kaikura
Apr 30, 2025, 14:11 ET MySmile's CNN-Approved Water Flosser: Summer Savings Now!
and Kohl's, MySmile is committed to making it easier for people to achieve their dream smile. With a focus on simplicity, effectiveness, and customer satisfaction.
More news about: MySmile Oral Care Inc.
Apr 30, 2025, 13:50 ET Gary Kooner, Founder & CEO of Kooner Fleet Management Solutions, Named an EY Entrepreneur of The Year® 2025 Bay Area Award Finalist
expand operations nationally, the company remains committed to providing innovative solutions that drive business success. Kooner FMS's focus on customer satisfaction, technological advancements, and sustainable practices will ensure its continued growth and leadership in the
More news about: Kooner Fleet Management Solutions
Apr 30, 2025, 12:00 ET BMI Imaging Systems Surpasses 400 Subscribers on YouTube, Reflecting Growing Engagement with Digital Scanning Community
California's rich local history remained accessible for future generations. Thanks to our unwavering commitment to precision and customer satisfaction, the subsequent two decades saw a surge in our clientele from government, education, and commercial sectors. As the '90s rolled in, the
More news about: BMI Imaging Systems, Inc.
Apr 30, 2025, 09:15 ET 5WPR Named Nissan U.S.'s Agency of Record for Multicultural Communications
reputation management. These efforts align with Nissan's current focus on driving sales and delivering top customer satisfaction. "We are excited to join forces with Nissan to enhance their presence in multicultural markets and drive impactful engagement," said
More news about: 5W Public Relations
Apr 30, 2025, 09:00 ET Sendbird Launches First Omnipresent AI Agent, Marking Shift From Reactive to Proactive Customer Support
Gartner survey, 62% of customer service channel transitions are considered "high-effort" for consumers, leading to diminished customer satisfaction and loyalty. Unlike traditional tools that rely on static triggers or siloed interactions, Sendbird's AI agent remembers customer conversations
More news about: Sendbird
Apr 30, 2025, 08:42 ET Powerley Unveils BillWise AI: A Gen AI-powered Solution for Consumers and CSRs to Transform Utility Bill Management
only tool that offers both a consumer–facing web portal and a CSR–focused dashboard—each engineered to drive operational efficiency, enhance customer satisfaction, and support regulatory compliance. With utilities facing mounting pressure to reduce costs to serve while delivering an exceptional
More news about: Powerley
Apr 30, 2025, 08:32 ET Central Bark® Finishes First Quarter of 2025 With 18% Systemwide Sales Growth and Expansion into New Markets
Customer Satisfaction and Franchise Development Drive Company's Success in Growing Pet Industry MILWAUKEE, April 30, 2025 /PRNewswire/
More news about: Central Bark
Apr 30, 2025, 08:29 ET DCN Dx Announces Call for Poster Abstracts for Advanced Lateral Flow Conference 2025 - Premier Diagnostics Event Returns to La Jolla
expertise extends to any in vitro diagnostic, all with a focus on innovation, usability, and performance. With a commitment to quality, customer satisfaction, and industry-leading expertise, DCN Dx is setting the benchmark for excellence in IVD services. To learn more about how we can support your
More news about: DCN Dx
Apr 30, 2025, 08:19 ET Union Bank of India Launches MSME & CASA Outreach Programs to pass on benefits of back-to-back RBI-MPC rate cuts and Deepen Customer Engagement
customers' financial needs, showcasing bank products, generating leads, and gathering feedback for continuous improvement in service quality and customer satisfaction. The program will cater to existing & prospective MSME customers, start-ups, young professionals, emerging entrepreneurs, women entrepreneurs,
More news about: Union Bank of India
Apr 30, 2025, 08:07 ET Advanced Lateral Flow Conference 2025 Now Accepting Speaker Applications
expertise extends to any in vitro diagnostic, all with a focus on innovation, usability, and performance. With a commitment to quality, customer satisfaction, and industry-leading expertise, DCN Dx is setting the benchmark for excellence in IVD services. To learn more about how we can support your
More news about: DCN Dx
Apr 30, 2025, 08:00 ET HL Mando Recognized as 2024 Supplier of the Year by General Motors
Mando Americas region, stated, "Our three decades of localization efforts in North America have led to strong customer satisfaction. And we look forward to shaping the future together with GM through collaboration in future mobility areas such as automotive software and autonomous
More news about: HL Mando