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Ascenda transforme l'économie des institutions financières grâce à une nouvelle offre de fidélisation en tant que service
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News provided by

Ascenda

Oct 23, 2024, 09:57 ET

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NEW YORK, 23 octobre 2024 /PRNewswire/ -- Ascenda, l'écosystème de récompenses le plus connecté au monde, a annoncé aujourd'hui le lancement de sa nouvelle offre de fidélisation en tant que service (Loyalty as a Service). Ce modèle révolutionnaire bouscule les normes établies du secteur et maximise les résultats commerciaux pour les institutions financières grâce à un accès facile à des propositions de récompenses évolutives et ambitieuses qui génèrent des retours sur investissement considérables.

Pendant des décennies, les entreprises proposant des technologies et des contenus de récompense ont fonctionné sur la base d'un modèle de fournisseur qui ne leur permettait pas de s'investir dans la réussite de leurs clients. Il incombait aux institutions financières de se procurer les bons ingrédients de marketing de fidélisation et de les utiliser de manière à générer un retour sur investissement - souvent avec des résultats mitigés. Ascenda change aujourd'hui ce paradigme en offrant la fidélisation d'un partenaire, et non d'un fournisseur.

La nouvelle offre de fidélisation en tant que service transforme l'économie du marketing pour les institutions financières grâce à un modèle de partenariat centré sur les résultats et composé des éléments suivants  : 

  • Accès intégral à l'écosystème : L'ensemble des technologies éprouvées d'Ascenda et le contenu fascinant sur le style de vie sont accessibles aisément et au même endroit. C'est la première fois que toutes les pièces du puzzle nécessaires à un marketing de fidélisation à fort ROI sont réunies en toute transparence, depuis les campagnes basées sur les déclencheurs jusqu'aux expériences inoubliables pour les clients.
                                                                           
  • Accès facile et sans frais : Les marques peuvent choisir de tirer parti de l'ensemble de la solution ou de commencer à utiliser des composants spécifiques, toujours sans frais d'installation ou de plateforme. Tous les obstacles sont ainsi levés, ce qui permet aux institutions financières d'accélérer la mise sur le marché de nouvelles propositions destinées aux clients.
                                                                           
  • Publicités basées sur les résultats : Ascenda ne facture que le contenu et les résultats de croissance effectivement fournis. Cela atténue le risque financier lié à l'adoption d'une solution de fidélisation et signifie qu'Ascenda est profondément investie dans l'obtention de résultats mesurables pour ses clients.                                        

« Notre nouvelle offre de fidélisation en tant que service est révolutionnaire pour les banques et les fintechs à l'échelle mondiale », a déclaré Kyle Armstrong, PDG d'Ascenda. « Pour de nombreuses marques, le coût des récompenses est l'un des postes de dépenses les plus importants du compte de résultat, mais elles ne sont pas satisfaites du retour sur investissement. Nous changeons la donne en passant de la fourniture d'un logiciel de fidélisation à la fourniture d'un retour sur investissement de la fidélisation. Notre nouveau modèle simplifie le processus et harmonise véritablement les mesures incitatives, ce qui permet de changer radicalement la donne économique. »

La nouvelle offre est désormais disponible pour les institutions financières qui utilisent Ascenda et est progressivement déployée dans la base de clients existante.

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