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Comviva y AWS colaboran para ofrecer productos SaaS de última generación
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Nov 12, 2024, 14:18 ET

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AWS apoyará a Comviva en la creación de una estrategia empresarial basada en la IA y centrada en la nube para lograr un tiempo de comercialización más rápido e impulsar un crecimiento de los ingresos no lineal

NUEVA DELHI, 12 de noviembre de 2024 /PRNewswire/ -- Comviva, líder mundial en soluciones de experiencia del cliente y monetización de datos, anunció hoy su colaboración con Amazon Web Services (AWS), una empresa de Amazon.com. AWS permitirá a Comviva desarrollar una estrategia basada en IA y centrada en la nube para lograr un tiempo de comercialización más rápido e impulsar un crecimiento de los ingresos no lineal.

Basada en AWS, Comviva ofrecerá a los proveedores de servicios de comunicación (CSP) productos y plataformas de software de última generación a través de un modelo de software como servicio (SaaS). AWS y Comviva también están trabajando juntos en áreas como la modernización de productos, el desarrollo de competencias, la transformación cultural, el crecimiento empresarial y la habilitación de la inteligencia artificial generativa.

"Las soluciones en la nube ofrecen a los operadores de telecomunicaciones una clara ventaja a la hora de probar nuevas estrategias y modelos de negocio que pueden ayudarles a determinar la mejor ruta para ofrecer valor empresarial. Nuestra colaboración estratégica con AWS marca un hito importante en nuestro camino para empoderar a las empresas con soluciones innovadoras nativas de la nube", afirmó Rajesh Chandiramani, consejero delegado de Comviva. "Al combinar nuestra experiencia en experiencia del cliente y monetización de datos con las capacidades incomparables de AWS en SaaS e IA, estamos preparados para reducir los riesgos, optimizar los costes e impulsar un valor sin precedentes para nuestros clientes a nivel mundial".

"Mientras Comviva emprende su camino para convertirse en una organización verdaderamente SaaS, AWS se complace en colaborar con la empresa como su nube preferida", afirmó V.G. Sundar Ram, director de Desarrollo Comercial de AWS India y el sur de Asia. "Esta asociación se alinea con nuestro compromiso de ayudar a las organizaciones a acelerar sus procesos de transformación digital y proporcionar soluciones tecnológicas escalables, seguras e innovadoras".

Las plataformas centrales de Comviva en DigiTech, MarTech, RevTech y FinTech aprovecharán Amazon Bedrock para mejorar las experiencias de los productos con una variedad de casos de uso impulsados por IA y GenAI adaptados a sus clientes. Esta integración se extiende a la plataforma de gestión de servicios de Comviva, lo que permite a los agentes de la mesa de ayuda realizar operaciones impulsadas por IA y, en última instancia, ofrecer una resolución de servicios más rápida y eficiente. Además, se está explorando Amazon Q para impulsar la productividad de los desarrolladores al integrarse sin problemas en diversos entornos de desarrollo. Comviva ha estado colaborando con los socios de AWS APN durante más de tres años, impulsando la gobernanza de la infraestructura y acelerando los esfuerzos de modernización en todo su ecosistema de nube.

Comviva también se centra en mejorar las habilidades de su fuerza laboral en las tecnologías de AWS. Más de 2.000 empleados están recibiendo formación y certificación en aspectos como la modernización, las habilidades digitales y las herramientas tecnológicas.

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