From an Outage Call to Service Being Restored, Ohio Edison Shares Storm Process With Local Officials
30 Apr, 2012, 04:52 ET
AKRON, Ohio, April 30, 2012 /PRNewswire/ -- Ohio Edison has invited officials in the city of Warren to attend an educational session about the company's storm restoration processes. The meeting will be held at 4 p.m., May 1 at the Warren Service Center.
The session is one of many being held across the FirstEnergy (NYSE: FE) service territory. "We felt it was important to review with elected officials and emergency managers how our systems work," said Don Moul, president of Ohio Edison. "We want to share our process – from the moment an outage call comes into our customer service center to power being restored."
Ohio Edison employees will walk officials through preparations made in advance of a weather event – from Ohio Edison meteorologists predicting outage areas to the pre-storm logistics of staging crews. Officials will also get a glimpse of how restoration priorities are established in a weather event aftermath – with critical care facilities being first.
"We are part of the communities we serve and work closely with our area government officials and emergency management agencies," said Murphy Montler, director of External Affairs. "We all have a role in protecting the safety and welfare of the general public."
FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies comprise one of the nation's largest investor-owned electric systems. Its diverse generating fleet features non-emitting nuclear, scrubbed baseload coal, natural gas, and pumped-storage hydro and other renewables, and has a total generating capacity of nearly 23,000 megawatts.
SOURCE FirstEnergy Corp.
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