NEW YORK, April 26, 2016 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), a leading provider of mobile and online messaging, today announced that LiveEngage is a finalist, up for the 2016 SIIA CODiE Awards in three categories, including: Best Customer Service Solution, Best Sales and Marketing Mobile Application, and Best Sales and Marketing Intelligence Solution. Finalists represent the industry's best products, technologies and services in software, content, and business technology.
After participating in three of the business categories, LiveEngage was honored as a finalist in all three categories. Commentary from judges included praise for LiveEngage's mobile, predictive intelligence, as well as analytics and reporting capabilities. Judges named LivePerson a "market leader clearly thinking about the future," having created "an excellent turn-key solution for measuring and managing prospect and customer engagement."
"To be honored in these three categories really demonstrates the breadth of impact that LiveEngage delivers to businesses today," said Rob LoCascio, Founder and CEO of LivePerson. "LiveEngage was designed to enable brands to forge meaningful connections with today's consumer and drive extraordinary business results, and we're very honored to receive this validation from industry thought leaders."
Over 18,000 businesses across the globe, including leaders in banking, telecom, retail, transportation and more, depend on LiveEngage to keep them connected with consumers when it matters most. LiveEngage is powered by real-time data, built for the mobile consumer, and designed to meaningfully improve the customer experience through sentiment analysis, hot topics, targeted content, and many other industry leading capabilities.
"I am amazed by the level of innovation and creativity of the products that have been selected as this year's CODiE Award finalists," said Ken Wasch, President of SIIA. "We are happy to recognize them for their great contributions and impact they are making on the software, content, and business technology industries."
The SIIA CODiE Awards are the premier awards for the software and information industries, and have been recognizing product excellence for over 30 years. The SIIA CODiE Awards are the industry's only peer-reviewed awards program. Judges include business technology executives with considerable industry expertise, including members of the industry, analysts, media, bloggers, bankers and investors. Winners will be announced on May 18.
LivePerson received the CODiE Award for Best Ecommerce Solution in 2011, Best Content Management Solution in 2012 and Best Customer Success Management Solution in 2015. To learn about the latest LiveEngage innovation, read more on the Facebook Messenger integration here.
About LivePerson, Inc.
LivePerson, Inc. (NASDAQ: LPSN) is a leading provider of mobile and online messaging, enabling a meaningful connection between brands and consumers. LiveEngage, the Company's enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, EE, HSBC, IBM, Orbitz, PNC, The Home Depot, and Walt Disney rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs, increase lifetime value and create meaningful connection with consumers.
About the SIIA CODiE™ Awards
The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology's finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit siia.net/CODiE.
CONTACT: Erin Kang, [email protected], 212-609-4256
SOURCE LivePerson, Inc.