Met-Ed Makes Water and Ice Available to Customers

Oct 30, 2011, 12:40 ET from FirstEnergy Corp.

READING, Pa., Oct. 30, 2011 /PRNewswire/ -- Customers of Met-Ed who are still experiencing a power outage as a result of Saturday's snowstorm can receive two bags of ice and four gallons of water at no charge at any Giant or Redner's store in the Met-Ed service territory.

Met-Ed reminds any customer who has not yet reported their outage to use the automated outage reporting line – 1-888-LIGHTSS (1-888-544-4877) – to report any outages.  Customers responding to downed lines are urged to follow the prompts or to report the downed lines to their local police or fire departments.  

Customers are cautioned never to touch downed lines.  Customers should always assume downed wires are carrying electricity and are reminded to keep their children and pets away from downed wires.  Customers should never try to remove trees or limbs from power lines because they could conduct electricity.  They should wait for emergency services or utility crews to arrive.

Tips for customers without power:

  • Call 1-888-LIGHTSS (1-888-544-4877) to report your outage – it's the fastest way to begin the restoration process.
  • Avoid opening the refrigerator or freezer.  A full freezer can keep food frozen for up to three days if it's kept closed.
  • Unplug major appliances until after the power has been restored.  Keep one light connected so you will know when the power is back on.
  • Never use a stove or oven to heat your home.
  • Burning candles should never be left unattended in a house.
  • Gasoline-powered generators should never be operated inside a home or attached garage.

Met-Ed serves approximately 560,000 customers in 13 Pennsylvania counties.

FirstEnergy (NYSE: FE) is a diversified energy company dedicated to safety, reliability and operational excellence.  Its 10 electric distribution companies comprise the nation's largest investor-owned electric system.  Its diverse generating fleet features non-emitting nuclear, scrubbed baseload coal, natural gas, and pumped-storage hydro and other renewables, and has a total generating capacity of nearly 23,000 megawatts.

SOURCE FirstEnergy Corp.