Sedgwick shares major trends in Forecasting 2025 report

Company experts offer predictions across key sectors to help businesses navigate the unexpected

MEMPHIS, Tenn., Dec. 12, 2024 /PRNewswire/ -- Sedgwick, a leading global provider of claims management, loss adjusting and technology-enabled business solutions, has published its Forecasting 2025 thought leadership report.

In preparing the report, Sedgwick's experts conducted research and engaged with clients for notable insights to forecast trends across key sectors and topics. The content focuses on ensuring organizations are aware of new risks and evolving trends and helping them navigate the unexpected in the year ahead.

The Forecasting 2025 thought leadership report highlights trends related to:

• The future of the workplace: Organizational leaders will need to navigate generational differences, an ever-increasing focus on mental health, and new strategies for talent recruitment, retention and development — while developing efficient support systems to respond in the event of workplace injuries, accidents and other crises.
  
  
• Recalls, regulatory landscape and compliance: Strategies like "mock recalls" will be a priority as leaders focus on maintaining public trust, tailoring communication strategies to broader and more segmented audiences, and maximizing awareness and response in the event of a product recall.
  
  
• Catastrophe planning and disaster recovery: Operational continuity in the event of a disaster will be key in 2025, as business and property owners, company leaders and private citizens anticipate the rising frequency and intensity of droughts, extreme temperatures, flooding and storms. Parametric insurance policies will become more common, as will new building methods and construction strategies amid regulatory and policy changes, technological advancements, and environmental, social and governance (ESG) initiatives.
  
  
• AI and …: Artificial intelligence and robotics have driven some of the most prominent workplace evolutions over the past few years. In 2025, these and other leading-edge technologies will continue to play a significant role in the way companies promote efficiencies and engage with customers. However, business leaders must be able to keep up with new regulations, understand the associated vulnerabilities and risks, and put a team in place to effectively implement and maintain them.
  
  
• Planning ahead: The world is rapidly changing, becoming more uncertain and volatile every day. Supply chain disruptions, new tariffs, more frequent and sophisticated cyber-attacks and business interruption will greatly impact organizations in 2025. Diversification, rapid response and technology will be critical tools in being as prepared as possible.

"2024 was a seismic year across industry sectors as companies navigated the unexpected, and 2025 will be no different," said Kimberly George, Sedgwick's Global Chief Brand Officer. "These predictions serve as a barometer for what's to come, so leaders around the world can prepare accordingly."

The trends and predictions in the Forecasting 2025 report will be monitored by Sedgwick's experts throughout the year and serve as part of a larger thought leadership strategy to keep clients and partners informed. With this, Sedgwick will launch a new podcast featuring in-depth conversations with its experts and client partners on a new topic each month. For more on the report insights, visit sedgwick.com.

About Sedgwick 
Sedgwick is a leading global provider of claims management, loss adjusting and technology-enabled business solutions. The company provides a broad range of resources tailored to clients' specific needs in casualty, property, marine, benefits, brand protection and other lines. At Sedgwick, caring counts; through the dedication and expertise of over 33,000 colleagues across 80 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact performance. Sedgwick's majority shareholder is The Carlyle Group; Stone Point Capital LLC, Altas Partners, CDPQ, Onex and other management investors are minority shareholders. For more, see sedgwick.com.

SOURCE Sedgwick Claims Management Services, Inc.