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Balto, the leader in empowering agents with AI for better conversations, has launched the latest real-time capability to benefit agents with...
Balto's Conversation Excellence Lab has published a new report investigating one of the most pivotal points of an agent's career: new-hire onboarding....
Balto, a leader in uniting contact center agents with AI for better conversations, has released a new update to the Balto Real-Time Index, a tool...
Balto, a leader in uniting contact center agents with AI for better conversations, today announced its partnership with Five9, an industry-leading...
Balto, the leader in uniting contact center agents with AI for better conversations, is excited to announce the release of a suite of features for...
Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen integration:...
Balto, the leader in uniting contact center agents with AI for better conversations, today announced its inclusion in the Fast Company fourth annual...
Balto, the #1 real-time guidance platform for contact centers, has launched the Balto Real-Time Index, a new tool that collates trends, insights, and ...
Balto, la plataforma de orientación en tiempo real n.° 1 para centros de contacto con más de 140 millones de conversaciones guiadas en todo el mundo, ...
Balto, the #1 real-time guidance platform for contact centers with over 140 million guided conversations worldwide, announced today that its flagship ...
Balto is pleased to announce CEO and Founder Marc Bernstein was honored at the 2022 CCW Excellence Awards held at Caesars Forum in Las Vegas, Nevada, ...
Balto's Conversation Excellence Lab has released a new report challenging the role of call scripts in the contact center. Agents don't go off script...
Balto, the #1 real-time guidance platform for contact centers, today announced that its AI-powered enterprise conversation excellence solutions are...
Balto, the #1 real-time guidance platform for contact centers, today announced its inclusion in the list of Hot Vendors in the 2022 Special Report by ...
Balto, the #1 real-time guidance platform for contact centers, won first place in the May 2022 Talkdesk Digital Showdown, a semi-annual competition...
Balto, the #1 real-time guidance platform for contact centers, announces Industry Intelligence Playbooks, giving customers immediate access to proven ...
Balto, the #1 real-time guidance platform for contact centers, today announced the launch of its suite of conversation excellence solutions on...
Balto, the #1 real-time guidance platform for contact centers, was recently honored as featured product sponsor and judge for the University of...
Balto, the #1 real-time guidance platform for contact centers, has passed the 150 customer mark and continues to grow at over 100% year-over-year....
Balto, the #1 real-time guidance platform, announced that its AI-powered, enterprise conversation excellence solutions are now available in the...
Balto has released its next generation of intent-based conversational dialogue models, raising the bar in conversational guidance capability, and...
Balto, the #1 real-time guidance platform, now offers swift and seamless integration with 8x8, the #1 business phone, video, chat, and contact center ...
Balto is pleased to announce Founder and CEO, Marc Bernstein, has been recognized as a 2022 Titan 100 by Titan CEO and headline sponsor Wipfli LLP....
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