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Aug 19, 2021, 07:00 ET Balto Raises $37.5M; Pushes to Close Execution Gap for Contact Centers

Balto, the #1 Real-Time Guidance Platform for contact centers, has announced the completion of a $37.5 million Series B funding round. The funding is ...

Aug 05, 2021, 10:00 ET Balto Announces End to QA & Coaching as We Know It

Balto, the #1 Real-Time Guidance platform, has announced the end of contact center coaching and QA as we know it with the launch of two new products: ...

Jan 14, 2021, 13:10 ET Human Error - Not Training - is #1 Cause of Contact Center Agent Mistakes, New Balto Survey Reveals

Balto, the leader in real-time guidance for contact centers powered by AI, today released results of a survey - "Why Agents Fail: A Contact Center...

Oct 15, 2020, 07:00 ET Conversation Intelligence Leader Balto Secures $10 Million Series A Funding

Balto, the leader in real-time guidance for contact centers powered by AI, today announced that it closed a $10 million Series A round of funding,...

Mar 05, 2020, 13:24 ET Tech company, Balto, Announces New Guarantee: 20% Lift In Sales In 6 Weeks, Or Your Money Back Plus $1,000 In Cash

Balto, the first A.I. powered call coach, helps sales teams shatter records. Balto's customers have seen outstanding results, including a 92%...

Sep 26, 2019, 12:24 ET Balto, Real-time AI Call-Guidance Software, raises additional $3 million in Seed funding

Participating in the round are OCA Ventures (co-lead), Stage Venture Partners (co-lead), Jump Capital, Cultivation Capital, SaaS Ventures, TIA...