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Oct 06, 2016, 09:00 ET FUSION 16 Will Host Five Keynote Presentations and More than 100 Breakout Sessions Led by Top IT Service Management Professionals

itSMF USA and HDI, two leaders in the world of IT service management, have announced a robust schedule of keynotes and interactive sessions for the...


Sep 21, 2016, 09:00 ET Twitter Co-Founder, Biz Stone, to Headline 2017 HDI Conference & Expo

HDI, the first membership association and certification body created for the technical support industry, today announced that Twitter co-founder, Biz ...


Aug 16, 2016, 09:00 ET itSMF USA and HDI Announce Full Schedule of Events for FUSION 16 IT Service Management Conference in Las Vegas

HDI and itSMF USA, two leaders in the world of IT service management, announced the extensive four-day schedule of learning and networking for the...


Jun 21, 2016, 10:00 ET FUSION 16 Will Introduce Five New Keynote Speakers for November Event in Las Vegas

itSMF USA and HDI, two leaders in the world of service management, today announced the return of their annual FUSION Conference & Expo. The event...


May 16, 2016, 11:00 ET HDI and AXELOS Release Co-Branded White Paper on the Synergies of ITIL and the HDI Support Center Standard

HDI and AXELOS today announced the release of a co-branded white paper, Better Together - ITIL® and the HDI Support Centre Standard for a...


Apr 14, 2016, 06:00 ET HDI Delivers 12 Industry Awards Honoring Top Technical Support Professionals and Teams

HDI, the first membership association and certification body created for the technical support industry, announced the winners of the 2016 HDI...


Apr 04, 2016, 09:00 ET More than 30 HDI Exhibitors Make Announcements for 2016 Conference & Expo Next Week

Today HDI previews a list of announcements from companies exhibiting at its 2016 Conference & Expo next week. As more than 30 companies will launch...


Mar 22, 2016, 09:00 ET Nearly 20 Finalists Selected for 2016 HDI Industry Awards

HDI, the first membership association and certification body created for the technical support industry, today announced finalists for a series of...


Feb 22, 2016, 09:00 ET HDI Launches Interactive Community Website for Members

HDI, the first membership association and certification body created for the technical support industry, today announced the launch of HDIConnect, a...


Feb 08, 2016, 09:00 ET HDI Launches New Membership Model

HDI, the first membership association and certification body created for the technical support industry, today announced the launch of a new...


Feb 01, 2016, 12:00 ET Recipients of the HDI Support Center Certification Announced

HDI, the first membership association and certification body created for the technical support industry, today announced the organizations that...


Jan 21, 2016, 01:35 ET FUSION 16 Opens Call for Speakers: Proposals Due March 7, 2016

HDI and itSMF USA, two leaders in the world of IT service management, today opened the Call for Speakers period for their FUSION 16 Conference & Expo....


Jan 20, 2016, 12:00 ET FUSION 16 Opens Call for Speakers: Proposals Due March 7, 2016

HDI and itSMF USA, two leaders in the world of IT service management, today opened the Call for Speakers period for their FUSION 16 Conference & Expo....


Jan 12, 2016, 09:00 ET HDI Announces Ten-Week Sweepstakes Leading Up To Annual Conference & Expo with $5,000 in Total Prizes

In anticipation of its annual HDI 2016 Conference & Expo, HDI, the first membership association and certification body created for the technical...


Dec 14, 2015, 11:00 ET Recipients of the HDI Support Center Certification Announced

HDI, the first membership association and certification body created for the technical support industry, today announced the organizations who...


Nov 30, 2015, 09:00 ET Industry-Leading Technical Support Event, HDI Conference & Expo, Kicks Off April 12th in Orlando

HDI, the first membership association and certification body created for the technical support industry, today announced that their annual HDI...


Nov 16, 2015, 09:00 ET HDI Honors Top Technical Service and Support Teams With Prestigious Awards

HDI, a UBM Tech company and the worldwide membership association and certification body for the technical support industry, announced the winners of...


Nov 05, 2015, 08:00 ET HDI Releases New Support Center Practices & Salary Report

HDI, the first membership association and certification body created for the technical support industry, announced the release of the 2015 HDI...


Oct 26, 2015, 09:00 ET 29 FUSION 15 Exhibitors & Sponsors Announce Robust Lineup of New Products and Services for Next Week's Event

HDI and itSMF USA, two leaders in the world of IT service management, today highlight a list of upcoming FUSION 15 exhibitor announcements, launching ...


Oct 06, 2015, 09:00 ET HDI and itSMF USA to Feature Nine Engaging Learning Tracks at FUSION 15 Conference in New Orleans

HDI and itSMF USA, two leaders in the world of IT service management, announced an extensive series of targeted learning tracks to anchor the annual...


Sep 30, 2015, 09:00 ET Six Finalists Selected for 2015 HDI Service Management Awards

HDI, the first membership association and certification body created for the technical support industry, today announced finalists for its 2015 HDI...


Sep 21, 2015, 08:00 ET HDI and itSMF USA Gear up for Annual FUSION Conference with Speakers from The National Geographic Channel, The Innovation Resource, and More

HDI and itSMF USA, two leaders in the world of IT service management, recently announced a robust schedule of content-rich keynotes and sessions for...


Sep 09, 2015, 08:00 ET HDI Releases 2015 Desktop Support Practices & Salary Report in Anticipation of FUSION 15

HDI, a UBM Tech company and the first professional association created for the technical support industry, announced the release of the 2015 HDI...


Jul 28, 2015, 09:00 ET HDI Releases New Versions of Certification Standards for Technical Support Professionals

HDI, a UBM Tech company and the first professional association created for the technical support industry, today announced the release of their...


Jul 20, 2015, 10:00 ET HDI and itSMF USA Announce Sweepstakes Awarding Free Registration and Hotel Stay at DevOps FUSION Summit

In anticipation of its first-ever DevOps FUSION Summit, produced by itSMF USA and HDI, a UBM Tech company, two leaders in the world of service...