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Oct 03, 2025, 06:35 ET SuperX Launches the Latest XN9160-B300 AI Server, Blackwell Ultra Delivers 50% More Compute Over Blackwell
8* OSFP (800G) from CX8 on the module
More news about: SuperX AI Technology Ltd
Oct 02, 2025, 15:08 ET Mazda informa los resultados de ventas de septiembre
El tercer mejor total de ventas de septiembre desde 1995. Las mejores ventas de septiembre del CX-50 con 8,876 vehículos vendidos. Mazda Canada, Inc., (MCI) informó ventas en septiembre de 7,996 vehículos,
More news about: Mazda North American Operations
Oct 02, 2025, 14:50 ET Route 66 Selects Aprecomm's AI-Driven CX Management Suite to Boost its Managed Services Offering
provide access to invaluable customer insight and data, enabling service providers to monitor end-to-end network performance in real-time. Aprecomm's CX suite is field proven[1] to enhance subscriber satisfaction and reduce operational costs, and recently secured Frost & Sullivan's Best
More news about: Aprecomm
Oct 02, 2025, 10:00 ET 93% of Executives Admit Their Customer Experience Is 'Broken'
AI's Imminent Impact on CX," found that only 28% of the 800 C-suite members surveyed say they are leveraging new technologies to create digital customer experiences (CX) that are "innovative or adaptive." In fact, the vast majority of respondents (93%) characterized their CX as "broken," even though
More news about: Stagwell Inc.
Oct 02, 2025, 09:41 ET New Book by Ken Hughes Reveals What Every Brand Can Learn from Taylor Swift's Marketing Genius
personal storytelling, from community empowerment to a loyal tribe of superfans, Swift's brand strategy offers a masterclass in customer experience (CX), loyalty, tribal belonging and emotional resonance. Structured around her 12 studio albums, each chapter in Taylormaking explores
More news about: Ken Hughes
Oct 01, 2025, 11:38 ET Customers Can Now Buy the 2025 Mazda CX-90 PHEV in Bayamón, Puerto Rico
BAYAMÓN, Puerto Rico, Oct. 1, 2025 /PRNewswire/ -- Shoppers interested in the powerful and efficient 2025 Mazda CX-90 PHEV in Bayamón, Puerto Rico, should stop by Flagship Mazda.
More news about: Flagship Mazda
Oct 01, 2025, 10:30 ET Mazda Reports September Sales Results
Third best September total sales since 1995. Best September sales of CX-50 with 8,876 vehicles sold. Mazda Canada, Inc., (MCI) reported September sales of 7,996 vehicles, an increase
More news about: Mazda North American Operations
Oct 01, 2025, 10:11 ET 3CLogic selected by Astreya to revolutionize IT Managed Services with Voice AI and Contact Center solutions built for ServiceNow ITSM
was often inefficient for handling complex or time-sensitive requests. In addition, the organization sought to enable a unified customer experience (CX) for agents and administrators while enhancing operational efficiency and improving resolution times. "Astreya is focused on staying
More news about: 3CLogic
Oct 01, 2025, 10:11 ET 3CLogic selected by Astreya to revolutionize IT Managed Services with Voice AI and Contact Center solutions built for ServiceNow ITSM
was often inefficient for handling complex or time-sensitive requests. In addition, the organization sought to enable a unified customer experience (CX) for agents and administrators while enhancing operational efficiency and improving resolution times. "Astreya is focused on staying
More news about: 3CLogic
Oct 01, 2025, 08:36 ET League Announces Expansion of Advisory Board with Five New Healthcare Leaders
AI-driven consumer experience (CX) platform, today announced the appointment of five distinguished healthcare executives to its Advisory Board. The new members bring extensive
More news about: League Inc.
Oct 01, 2025, 08:00 ET Dutch Bros and Chick-fil-A Lead in Satisfaction, Taco Bell Dominates Speed, and Raising Cane's Excels in Food Quality in Intouch Insight's 25th Annual Drive-Thru Study
Intouch Insight helps multi-location brands achieve operational excellence and exceed customer expectations through powerful CX, operational excellence, and mystery shopping solutions. With more than 40 years of experience, Intouch Insight supports over 300 of the world's most
More news about: Intouch Insight
Sep 30, 2025, 12:00 ET Arringo Group Launches to Lead Strategic Outsourcing in 2025
building strategic partnerships above transactions that are outcome-based. With a strong focus on performance-based contracts aligned to KPIs tied to CX metrics and speed-to-market. Further, for agility a hybrid workforce model that blends in-house talent with outsourced expertise.
More news about: Arringo Group
Sep 30, 2025, 12:00 ET Cisco Unveils Advanced AI-Powered Webex Contact Center Solutions and Industry Integrations
claims and ensuring instant resolutions."— Steve Proetz, President and COO, CarShield "With Webex at the center of our CX journey. Through strong collaboration across departments, Webex Contact Center has become a truly transformative platform—helping us modernize customer
More news about: Cisco Systems, Inc.
Sep 30, 2025, 11:38 ET A Atento renova sua marca refletindo sua liderança global em Business Transformation Outsourcing (BTO)
Esta iniciativa reafirma seu compromisso de liderar a transformação da experiência do cliente (CX) em um ambiente cada vez mais tecnológico. Com uma estética renovada e uma proposta de valor fortalecida, a nova comunicação simboliza não apenas uma
More news about: Atento
Sep 30, 2025, 11:00 ET Atento renueva su marca reflejando su liderazgo global en Business Transformation Outsourcing (BTO)
identidad visual y narrativa corporativa, que refleja su consolidación como líder en el modelo de Business Transformation Outsourcing (BTO), ofreciendo una CX: "Aumentada por IA, Conectada por personas".
More news about: Atento
Sep 30, 2025, 10:37 ET Atento Unveils New Brand Identity, Reinforcing Global Leadership in Business Transformation Outsourcing (BTO)
This initiative reinforces Atento's commitment to driving customer experience (CX) transformation in an increasingly technological-driven landscape. With a refreshed look and a sharper value proposition, the new brand signals more
More news about: Atento
Sep 30, 2025, 09:13 ET Leading Healthcare Services Company Engages Yellowstone Capital Advisors for Investment Round
advisory firm specializing in M&A and growth advisory across healthcare services, customer experience, and regulated industries. Helping BPO and CX companies strategize, prepare, and execute Buy-Side and Sell-Side M&A transactions, YCAP blends operator and deal-execution experience to help
More news about: Yellowstone Capital Advisors
Sep 30, 2025, 09:00 ET TechSee and SOFTEL Communications Announce Strategic Partnership to Expand Visual Agentic AI Capabilities Across Enterprise Contact Centers
Collaboration to accelerate AI-powered service automation, reduce operational costs, and enhance CX through integrated visual solutions NEW YORK,
More news about: TechSee; SOFTEL Communications
Sep 30, 2025, 09:00 ET NuAxis Innovations Empowers Growth with Unanet
technologists and now has nearly 400 employees across 22 states. NuAxis is an established prime contractor known for creating efficiencies through applied CX and intelligent technology. For more information, visit
More news about: Unanet
Sep 30, 2025, 08:00 ET Glance to highlight the power of human-guided CX strategy at CX BFSI USA Exchange East
The 12th annual CX BFSI Exchange is North America's leading invitation-only forum for senior CX and customer contact executives. At the event, Glance leaders will meet with CX and customer contact executives from leading financial services organizations to discuss how Glance Guided CX empowers banks,
More news about: Glance
Sep 30, 2025, 08:00 ET Sonar Launches Retain: A New AI-Powered Tool to Help Broadband Providers Reduce Churn and Strengthen Customer Relationships
About QueSee QueSee is an AI-powered Customer Experience (CX) & Retention Intelligence platform, designed to provide ISPs with complete CX Quality Performance observability to reduce churn, improve customer experience, and uncover actionable insights
More news about: Sonar Software
Sep 30, 2025, 04:00 ET Arringo Group Launches to Lead Strategic Outsourcing in 2025
building strategic partnerships above transactions that are outcome-based. With a strong focus on performance-based contracts aligned to KPIs tied to CX metrics and speed-to-market. Further, for agility a hybrid workforce model that blends in-house talent with outsourced expertise.
More news about: Arringo Group
Sep 30, 2025, 04:00 ET Se lanza Arringo Group para liderar la subcontratación estratégica en 2025
priorizando las transacciones basadas en resultados. Con un fuerte enfoque en contratos basados en el rendimiento, alineados con KPI vinculados a métricas de CX y velocidad de comercialización. Además, para mayor agilidad, se implementa un modelo de fuerza laboral híbrido que combina el talento interno con la
More news about: Arringo Group
Sep 30, 2025, 04:00 ET Die Arringo Group startet, um das strategische Outsourcing im Jahr 2025 anzuführen
die über ergebnisorientierten Transaktionen stehen. Der Schwerpunkt liegt dabei auf leistungsbezogenen Verträgen, die sich an KPIs orientieren, die an CX-Kennzahlen und die Markteinführungsgeschwindigkeit gebunden sind. Darüber hinaus ist ein hybrides Personalmodell, das interne Talente mit externem Fachwissen
More news about: Arringo Group
Sep 30, 2025, 01:47 ET Acefone Launches AI Post Call Analytics for Faster and More Efficient QA
to surface customer sentiment, pinpoint friction, verify policy adherence, and score agent performance at scale. Designed for CX leaders, the feature addresses a familiar operational gap: only a small fraction of conversations is reviewed manually, while the rest remain unmined.
More news about: Acefone