AI-driven observability shortens MTTR by up to 70%, resulting a 15%-35% reduction in total IT operations cost

SINGAPORE, Jan. 26, 2026 /PRNewswire/ -- Most enterprises believe they have observability because they have dashboards. In reality, IT teams are still operating with blind spots across critical systems, leading to slower incident response and inconsistent user experiences.

New insights from a technology position paper by Neurones IT Asia reveal that only 9% of enterprise software applications today are fully observable end-to-end. As architectures expand across hybrid and multi-cloud environments, the observability challenge is no longer about collecting data but turning telemetry into operational clarity.

Modern observability runs on metrics, logs, and traces. Yet for many teams, signals remain fragmented across tools and platforms, increasing alert noise and slowing investigations. The next phase of observability is about improving the signal-to-noise ratio, correlating telemetry across infrastructure and applications, and isolating the true root cause across distributed services and dependencies.

This is where AI-driven observability is becoming the new reality of IT operations. Instead of reacting to symptoms after users are impacted, AI can help teams correlate events across systems, detect anomalies earlier, and accelerate root-cause analysis through context-driven insights. With the right implementation, organizations can amplify decision-making, reduce unnecessary escalations, and shorten mean time to resolution by up to 70%.

Titled "From Monitoring to Intelligence: How Observability and AI Redefine IT Operations", the paper explores why observability adoption remains limited across the region and what leaders can do to close the gap.

Download the position paper here.

For more information, please contact: [email protected]

About Neurones IT Asia
Neurones IT Asia helps businesses drive growth and resilience through IT Consulting, Transformation and Managed Services across Asia Pacific. Headquartered in Singapore, with offshore capabilities in India and regional presence in Hong Kong SAR and Australia, we have successfully delivered over 1,000 tailored technology solutions in Platform, Data and Software Engineering. Working alongside an ecosystem of leading technology partners, we are committed to empowering businesses to achieve their tech ambitions with confidence. Neurones IT Asia is part of the Neurones IT Group, a French leader in Digital Transformation and Operation. Learn more about our services and follow us on LinkedIn.

Contact: Neurones IT Asia
[email protected] 

SOURCE Neurones IT Asia