NetAssist Strengthens SOC Capabilities with Graylog Security

Delivers Faster Detection and Scalable Operations for Enterprise Customers in Regulated Industries

PETALING JAYA, Malaysia and HOUSTON, Feb. 8, 2026 /PRNewswire/ -- NetAssist (M) Sdn Bhd, a leading Managed Security Services Provider (MSSP), today announced it has enhanced its security operations using Graylog Security, a modern SIEM platform built to remove the barriers that slow security teams. The deployment enables NetAssist to improve threat detection speed, scale log data processing, and increase operational efficiency for its customers in critical infrastructure, banking, and national payment networks.

"As customer security environments grow more complex, we prioritize technologies that allow us to provide holistic cyber resilience, and through our SOCs, to respond rapidly, scale securely, and deliver outcomes with consistency," said Hon Fun Ping, Managing Director of NetAssist. "Graylog gives us the performance and flexibility to do just that, without compromising on visibility or cost."

Like many MSSPs supporting regulated environments, NetAssist needs to ensure its SOCs can handle rising data volumes while meeting performance and cost expectations. Legacy SIEM platforms often introduce system limitations, including slow search performance, data ingestion caps, and escalating licensing costs, that make scaling expensive. With Graylog, NetAssist overcomes those constraints without adding complexity.

NetAssist supports enterprise customers across highly regulated organizations, including banking, telecom, energy, and manufacturing, through both multi-tenant SOC services and Build-Operate-Transfer (BOT) models. With Graylog Security, the team has improved search performance, streamlined analyst workflows, and enabled new levels of visibility across growing log datasets.

Results from the deployment include:

• 40% Faster Threat Detection: MTTD reduced from ~4 hours to under 45 minutes.
• 300% Growth in Log Volume: Absorbed without increasing SOC staffing levels.
• 50% Reduction in SIEM Licensing Costs: Plus 30% savings in infrastructure resources.
• Upskilled Analyst Capabilities: Guided workflows and SOAR integration enable Level 1 analysts to manage complex investigations.

As security demands grow across sectors and regions, Graylog is seeing increased adoption among MSSPs and enterprise SOCs globally. The platform's flexible architecture, analyst-centric design, and streamlined operations continue to drive momentum, particularly in fast-growing regions like Southeast Asia.

"NetAssist represents the kind of innovative security provider we're excited to support," said Gerald Lum, regional vice president of Sales at Graylog. "Their ability to extend advanced security outcomes at scale reflects the growing demand for modern, cost-effective platforms like Graylog Security across global MSSP environments."

With Graylog's analyst-first design, customizable integrations, and support for high-volume ingestion, NetAssist is well-positioned to meet evolving customer expectations, while preparing for future enhancements including AI-assisted threat hunting and automated compliance reporting.

To learn more about how NetAssist scaled its SOC operations with Graylog Security visit https://graylog.org/resources/customer-story-netassist/

About NetAssist
NetAssist (M) Sdn Bhd is a Malaysia-based MSSP specializing in Security Operations Center (SOC) services, threat detection and response, and Build-Operate-Transfer engagements. It serves national infrastructure operators, financial networks, and enterprises across ASEAN.

About Graylog
Graylog is the AI-powered SIEM and centralized log management platform that transforms noisy data into clear insights. It helps security and IT teams detect and investigate threats faster with explainable AI that summarizes dashboards, prioritizes risks, and automates workflows - without losing human control. Graylog is trusted by 60,000+ organizations worldwide.

Learn more at graylog.com or connect with us on Bluesky and LinkedIn.

SOURCE Graylog