Tencent Cloud and Teleport Collaborate to Advance AI-Powered Cross-Border Logistics from China

SHENZHEN, China, Nov. 13, 2026 /PRNewswire/ -- At the 2026 Tencent Global Digital Ecosystem Summit, Tencent Cloud, the cloud business of global technology company Tencent, signed a Memorandum of Understanding (MOU) with Teleport, Capital A's logistics venture and leading Southeast Asian eCommerce logistics specialist. Under the MOU, Tencent Cloud will provide the cloud infrastructure for Teleport's operations in China, while Teleport will leverage Tencent Cloud's artificial intelligence (AI) to build smarter, more automated logistics operations for cross-border movement from China.

The Teleport Network: Built for Cross-Border eCommerce

Teleport moves eCommerce and cargo on Southeast Asia's largest air network, moving up to 1.25 million parcels a day across the Teleport Network, connecting China, Southeast Asia, Oceania and the Middle East by leveraging the freighter and belly capacity of over 55 airline partners. Operating at this scale demands seamless orchestration, which begins with ensuring every single parcel moves with verified, accurate data. The partnership with Tencent Cloud anchors shipment data on a reliable digital foundation from the first mile and ensures every subsequent process from customs clearance to mid-mile multi-airline transfers runs on timely, accurate information.

Supporting the Next Phase of Growth for Cross-Border Logistics

As global cross-border e-commerce accelerates, managing operational complexity requires moving beyond passively monitoring shipments. Backed by deep ecosystem experience in China and across global markets, the partnership with Tencent Cloud will make it easier for Chinese marketplaces, shippers and regional partners to integrate and collaborate seamlessly. This establishes a unified, single source of truth across the supply chain, giving Teleport, its airline partners and its eCommerce customers identical real-time tracking from origin to destination.

Accelerating AI Adoption Across Logistics Operations

Building on this Cloud data foundation, Teleport is exploring a suite of Tencent Cloud AI solutions to advance operational efficiency.

• Tencent Cloud Agent Development Platform (ADP): Enables Teleport to build and deploy purpose-built AI agents across core operational workflows, including automated route optimisation, customs document processing, dynamic capacity planning, and real-time disruption recovery.
• TokenHub: Provides flexible access to different AI models, helping Teleport balance capability, responsiveness and cost efficiency across AI applications.
• WorkBuddy: Enhances internal operations and knowledge access through multi-agent workflows, enabling teams to collaborate more efficiently.
• eKYC & identity verification: Strengthens verification and onboarding workflows for cross-border merchants, air cargo partners, and ground handling agents, reinforcing compliance and security across the network.

Poshu Yeung, Senior Vice President of Tencent Cloud and Head of Tencent Cloud International, said: "As cross-border commerce continues to create new opportunities across Asia and beyond, logistics providers are increasingly looking for technologies that can help improve efficiency, strengthen resilience and support growth across multiple markets. Through our collaboration with Teleport, we are combining Tencent Cloud's infrastructure and AI capabilities with Teleport's logistics expertise to help move the Teleport Network beyond visibility towards intelligent decision-making and execution, enabling greater operational agility across its cross-border logistics network."

Milan Dhingra, Chief Product Technology Officer of Teleport, said: "Teleport will always be a physical air logistics business, but we run digital first. Therefore it is key that we work with the right partners in the right market where mission critical cargo data need to flow, where their expertise is unmatched. China has its own digital ecosystem and we wanted a partner that understands Teleport's vision for seamless orchestration and intelligence while being purpose-built for local requirements. Tencent Cloud is that partner for us in China."

Making the Teleport Network Smarter

This strategic collaboration reflects a shared commitment to advance the development of cross-border logistics through cloud and AI technologies. By pairing Teleport's logistics expertise with Tencent Cloud's infrastructure and AI capabilities, both companies aim to turn operational data into real-time, actionable intelligence across the Teleport Network enabling reliable, scalable eCommerce movement across the region.

About Tencent Cloud

Tencent Cloud, one of the world's leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation. 

About Teleport

Teleport is an integrated eCommerce logistics specialist operating the largest, yet asset-light, air network in Southeast Asia. We are on a mission to move things across the region faster, cheaper and better than anyone else - by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day. Teleport is a logistics venture of Capital A, with a presence across Malaysia, Singapore, Thailand, Indonesia, Philippines, Chinese Mainland, Chinese Hong Kong and India.

For more information, please visit teleport.it or our social media on LinkedIn, and Instagram.

SOURCE Tencent Cloud