Tencent Cloud and TrueWatch Announce Partnership to Launch Indonesia's First Multi-Cloud SaaS Observability Platform

JAKARTA, Indonesia, March 10, 2025 /PRNewswire/ -- Tencent Cloud, the cloud business of global technology company Tencent, today announced its strategic partnership with TrueWatch, a Singapore-based unified monitoring platform provider. The agreement, signed at the inaugural Tencent Cloud Day event in Indonesia, marks a milestone in advancing cloud observability solutions across Southeast Asia. This collaboration will enable TrueWatch to deploy its innovative observability platform within Tencent Cloud's Indonesia Availability Zone, ensuring low-latency access, robust security, and compliance for Indonesian enterprises.

In today's multi-cloud environments, businesses grapple with siloed data, unpredictable costs, and operational inefficiencies. TrueWatch's platform consolidates monitoring tools into a single pane of glass, simplifying complexity and providing full cost transparency. Through this partnership, TrueWatch will leverage Tencent Cloud's local data center infrastructure to launch Indonesia's first Multi-Cloud SaaS Observability Platform, empowering enterprises with real-time monitoring, analytics, and cloud-native observability tools across multiple cloud environments.

The newly announced partnership is set to deliver three key benefits to clients:

• Enhanced Performance & Scalability: By deploying on Tencent Cloud's Indonesia Availability Zone, TrueWatch has achieved high availability and reliability for its observability platform, ensuring a 99.99% uptime SLA for our enterprise customers.
• Faster Deployment & Operational Efficiency: With Tencent Cloud's advanced cloud resources, global infrastructure, and availability zones, TrueWatch has cut infrastructure setup and deployment time by 50%, accelerating its go-to-market strategy and enabling customers to integrate observability solutions faster.
• Best-in-Class Global Security & Compliance: Hosting our observability platform on Tencent Cloud's globally certified infrastructure ensures compliance with local data protection regulations in key markets, including Indonesia, Singapore, Europe, and North America.

Faye Gong, Business Development Director in Southeast Asia and South Asia, Tencent Cloud, said, "Tencent Cloud's partnership with TrueWatch truly highlights our continuous commitment to driving digital innovation in Indonesia. Our scalable infrastructure combined with TrueWatch's cutting-edge platform is now set to empower businesses, optimizing their cloud ecosystems with unmatched efficiency and reliability."

Mike Loong, Executive Director of TrueWatch, said, "This collaboration is a game-changer for enterprises struggling with fragmented cloud environments. Tencent Cloud's robust infrastructure allows us to deliver a unified observability platform that not only simplifies complexity but also aligns with Indonesia's data sovereignty needs. Together, we are committed to pushing the boundaries of observability, helping businesses from any industry operate with precision, and ensuring every decision is backed by real-time, actionable insights."

About Tencent Cloud:
Tencent Cloud, one of the world's leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation.

About TrueWatch:
TrueWatch is a next-generation modern observability platform that unifies monitoring data across IT environments. Integrate with 6 leading cloud providers for unmatched compatibility and flexibility. Whether it's infrastructure, applications, or third-party services, TrueWatch delivers the insights businesses need to enhance performance, optimize resources, and drive operational efficiency.

Built for modern workflows, we provide engineering, SecOps, and ITOps teams a unified platform to manage even the most complex environments. Discover the power of unified observability with TrueWatch and unlock the full potential of your IT ecosystem.

SOURCE Tencent Cloud