News from supportlogic A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle.

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Mar 08, 2023, 09:01 ET SupportLogic Doubles Revenue and Customers, Delivering Strong Proof of Value Amid Economic Uncertainty

SupportLogic, the world's first Support Experience (SX™) management platform, today announced highlights from the company's fiscal year 2023...

Jan 25, 2023, 09:01 ET SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support

SupportLogic, the world's first Support Experience (SX™) management platform, today is announcing the acquisition of Emtropy Labs, Inc., a provider...

Jul 27, 2022, 08:01 ET SupportLogic Names Judith Platz as Chief Customer Officer

SupportLogic, a leading provider of technology to transform the customer Support Experience (SX), today announced the appointment of Judith Platz as...

Jun 29, 2022, 08:01 ET SupportLogic Launches Agent Coaching and Evaluation (ACE) Application to Improve Support Staff Retention

SupportLogic, the world's first support experience (SX™) platform, today announced the availability of new functionality: Agent Coaching and...

May 17, 2022, 08:01 ET SupportLogic Launches SX™ Platform and Applications to Transform Customer Support

Following its recent SX Live conference for the support industry, SupportLogic, the world's first support experience platform, today announced the...

Mar 29, 2022, 08:01 ET SupportLogic To Host The First Industry Conference Dedicated To Support Experience For Support and Customer Success Professionals

SupportLogic, creator of the world's first continuous support experience (SX) platform, will host SX Live, the industry's first conference dedicated...

Mar 08, 2022, 08:01 ET SupportLogic Triples Revenue on Rising Customer Demand for Support Experience Solutions

SupportLogic, creator of the world's first continuous support experience (SX™) platform, announced 230% year-over-year revenue growth amid rising...

Feb 24, 2022, 08:01 ET CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience

CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by...

Jan 24, 2022, 08:01 ET SupportLogic Launches New Global Partner Program

SupportLogic, the world's first support experience (SX) platform, today announced the launch of its new comprehensive global partner program, named...

Nov 15, 2021, 08:01 ET SupportLogic Expands Leadership Team with VP of Finance and VP of People

SupportLogic, the world's first proactive Support Experience (SX) platform, today announced the appointments of Nick Tarnoff as VP of Finance and Liz ...

Oct 12, 2021, 09:01 ET SupportLogic Announces $50 Million Series B Funding from WestBridge Capital and General Catalyst

SupportLogic, creator of the world's first proactive support experience (SX) platform, today announced it has closed a $50 million Series B funding...

Aug 10, 2021, 08:02 ET SupportLogic Named to the 2021 Big50 Startup Report on the Top Startups in Tech

SupportLogic, creator of the world's first continuous service experience (SX) platform, today announced it has been named a "Hot Startup to Watch" in ...

May 04, 2021, 09:47 ET SupportLogic Expands Leadership Team With Appointments of Chief Revenue Officer and VP of Engineering

SupportLogic, the world's first continuous Service Experience (SX) platform for customer support and service teams, today announced the appointments...

Feb 10, 2021, 09:47 ET SupportLogic Launches Agent SX to Improve Customer Service and Team Collaboration

SupportLogic, the world's first continuous service experience (SX) platform, today announced the launch of Agent SX with its February product release....

Jan 19, 2021, 09:47 ET SupportLogic Expands Leadership Team With Appointment of Joe Andrews as CMO

SupportLogic, the world's first next-gen customer experience platform for customer support and service teams, has announced the appointment of Joe...

Dec 08, 2020, 09:47 ET SupportLogic Launches Predictive Alerts to Reduce Support Escalations and Improve Visibility of Customer Health

SupportLogic, the world's first intelligent support platform for customer support and success teams, announced today the launch of Predictive Alerts...

Aug 19, 2020, 08:43 ET SupportLogic Raises $12 Million to Accelerate Its Intelligent Support Platform

SupportLogic, the world's first intelligent support platform for customer support/success teams, announced today that it has raised $12 million of...