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Aug 26, 2025, 08:00 ET Gryphon AI to Present & Exhibit at Genesys Xperience 2025
Genesys®, a global cloud leader in AI-Powered Experience Orchestration. Xperience, the CX event of the year, will take place September 8–10 at the Gaylord Opryland Resort & Convention Center in Nashville, Tennessee.
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Aug 26, 2025, 06:30 ET Tech Mahindra Receives Frost & Sullivan's 2025 Asia-Pacific Technology Innovation Leadership Recognition in Business Process Management
transformation solutions portfolio rooted in analytics, automation, and GenAI. Its Navixus™ business unit exemplifies strategic depth—unifying consulting, CX, intelligent operations, and industry-specific solutions under one framework that delivers business impact," said Sherrel Sonia
More news about: Frost & Sullivan
Aug 26, 2025, 06:30 ET Tech Mahindra Receives Frost & Sullivan's 2025 Asia-Pacific Technology Innovation Leadership Recognition in Business Process Management
transformation solutions portfolio rooted in analytics, automation, and GenAI. Its Navixus™ business unit exemplifies strategic depth—unifying consulting, CX, intelligent operations, and industry-specific solutions under one framework that delivers business impact," said Sherrel Sonia
More news about: Frost & Sullivan
Aug 26, 2025, 00:53 ET PLTS Terapung Berskala Megawatt yang Pertama di Filipina Sukses Tersambung dengan Jaringan Listrik
Antikorosi Terbaik: Lapisan komposit inovatif menjadi proteksi antikorosi. Maka, sistem ini sukses bertahan dalam pengujian lingkungan hidup kelas CX dengan standar terketat selama 4.200 jam, bahkan tidak mengalami perubahan setelah terpapar air laut selama lebih dari 18.000 jam sehingga secara efektif
More news about: Sungrow FPV
Aug 25, 2025, 17:31 ET Crohn's Disease Market Projected to Grow at 4.3% CAGR (2020-2034), Driven by Improved Diagnosis, Pediatric Label Expansion, and New Second-line Therapies | DelveInsight
11.11 ALOFISEL (darvadstrocel/Cx601): Takeda Pharmaceuticals 11.12
More news about: DelveInsight Business Research, LLP
Aug 25, 2025, 16:30 ET Percepta Wins Gold and Silver in 2025 Brandon Hall Group™ HCM Excellence Awards®
Holdings, Inc. and Ford Motor Company, has delivered customer experience (CX) solutions for more than 25 years. Operating in 13 countries and 60 markets, Percepta supports both mass-market and luxury automotive brands with end-to-end CX services across every channel. The company's expertise spans sales, service,
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Aug 25, 2025, 16:30 ET TTEC Earns Global Recognition for Employee Experience Excellence in 2025
Aug. 25, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has been honored with multiple prestigious workplace awards across seven countries so far in 2025, underscoring
More news about: TTEC Holdings, Inc.
Aug 25, 2025, 15:27 ET Raythink stellt tragbare Wärmekameras der Serie CX20 vor: Erweiterte Bildgebung mit KI-Superauflösung
Wärmebildkamera-Serie CX20 vorgestellt, zu der CX20, CX20 Pro und CX20 Ultra gehören.
More news about: Raythink Technology Co., Ltd.
Aug 25, 2025, 09:00 ET Diebold Nixdorf Optimizes Global Service Delivery with Oracle
client expectations for mission-critical operations," said Rob Pinkerton, senior vice president, Oracle Cloud CX. "With Oracle Cloud CX, Diebold Nixdorf will be able to implement a more efficient service delivery framework, leveraging embedded
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Aug 25, 2025, 09:00 ET LivePerson Announces AWS Integration to Unify Voice and Digital Customer Experiences
CX leaders looking to improve agent retention while increasing self-service with lower cost-to-serve will benefit from the newly integrated CCaaS platform NEW YORK, Aug.
More news about: LivePerson, Inc.
Aug 25, 2025, 06:56 ET Raythink présente les caméras thermiques portables de la gamme CX20 : imagerie avancée avec super-résolution IA
de la gamme CX20, qui inclut également la CX20, la CX20 Pro et la CX20 Ultra.
More news about: Raythink Technology Co., Ltd.
Aug 25, 2025, 05:35 ET Raythink presenta cámaras térmicas portátiles de la serie CX20: imágenes avanzadas con superresolución de IA
de la serie CX20, que incluye las versiones CX20, CX20 Pro y CX20 Ultra.
More news about: Raythink Technology Co., Ltd.
Aug 25, 2025, 04:00 ET Raythink Unveils CX20 Series Handheld Thermal Cameras: Advanced Imaging with AI Super-Resolution
its new CX20 series handheld thermal camera last Friday, including CX20, CX20 Pro,
More news about: Raythink Technology Co., Ltd.
Aug 22, 2025, 02:40 ET Startek® ने 2025 International Business Awards® में Silver Stevie® अवार्ड जीता
वाले एक एंटरप्राइज़-ग्रेड प्लेटफ़ॉर्म, Startek ने Customer Service Solution श्रेणी में Startek® Generative AI के लिए अवार्ड जीता है। मौजूदा CX स्टैक के साथ एकीकृत करने के लिए निर्मित यह समाधान, ब्रांडों द्वारा प्रयास को कम और परिणामों में सुधार करते हुए, निरंतर सेवा गुणवत्ता को बढ़ाने में मदद
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Aug 21, 2025, 08:34 ET Startek® wins Silver Stevie® Award in 2025 International Business Awards®
resolution, improves personalization and empowers agents with real-time guidance across voice and digital channels. Built to integrate with existing CX stacks, the solution helps brands scale consistent service quality while reducing effort and improving outcomes. "Winning the Silver Stevie for
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Aug 21, 2025, 08:11 ET Startek® wins Silver Stevie® Award in 2025 International Business Awards®
resolution, improves personalization and empowers agents with real-time guidance across voice and digital channels. Built to integrate with existing CX stacks, the solution helps brands scale consistent service quality while reducing effort and improving outcomes. "Winning the Silver Stevie for
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Aug 20, 2025, 03:12 ET Sinch Recognized in Gartner® 2025 Critical Capabilities for CPaaS
financial services, and e-commerce, where visual engagement is becoming a key driver of customer trust.Recognition Across Voice, Messaging, and CXSinch was also recognized in Advanced Voice Communications, Basic Communications, and Conversational Customer Experience. From intelligent
More news about: Sinch AB
Aug 20, 2025, 03:10 ET Sinch Recognized in Gartner® 2025 Critical Capabilities for CPaaS
financial services, and e-commerce, where visual engagement is becoming a key driver of customer trust.Recognition Across Voice, Messaging, and CXSinch was also recognized in Advanced Voice Communications, Basic Communications, and Conversational Customer Experience. From intelligent
More news about: Sinch AB
Aug 19, 2025, 11:57 ET Yellow.ai Named a Challenger in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms
permission. All rights reserved. About Yellow.ai Yellow.ai is a no-code, Agentic AI-powered automation platform built for enterprise-grade CX and EX. The platform leverages both proprietary and third-party LLMs, and GenAI features such as prompt libraries and RAG, coupled with AI explainability
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Aug 19, 2025, 09:00 ET America's Best Unveils Major Brand Transformation: VML Relaunches Eye Care Retailer's Identity with the Powerful Message "Every Eye Deserves Better"
a Leader by Forrester Wave™ reports for Commerce Services, Marketing Creative and Content Services, and is a Strong Performer in the Forrester Wave™: CX Strategy Consulting Services. It was also named a Leader in IDC MarketScape: Adobe Experience Cloud Professional Services and a Visionary in the Gartner
More news about: National Vision, Inc.
Aug 18, 2025, 09:00 ET ASUS Announces Major Savings This Back-to-School Season, With Up to 40% Off a Wide Selection From Essential to Premium Tech!
ASUS Chromebook CX15Pricing and availability: $159 at
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Aug 14, 2025, 16:26 ET Globant Reports 2025 Second Quarter Financial Results
countries across 5 continents working for companies like Google, Electronic Arts and Santander, among others.We were named a Worldwide Leader in CX Improvement by IDC MarketScape report. We were also featured as a business case study at Harvard, MIT
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Aug 14, 2025, 11:30 ET Reality Based Group Signs Crunch Fitness as a New Partner to Deliver Nationwide Mystery Shops and Post-Construction Audits
to partner with Crunch Fitness," said Josh Stern, CEO of Reality Based Group. "Not only is the Crunch team 'all in' on CX improvement, but they are also true partners, allowing our team to solve problems and deliver value in areas beyond our traditional programs. It's really
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Aug 14, 2025, 08:57 ET Startek® Philippines wins silver at HR Excellence Awards 2025 for excellence in employee engagement
Aug. 14, 2025 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, today announced that Startek Philippines has been honored with the Silver Award for Excellence in Employee Engagement at
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Aug 14, 2025, 08:49 ET Startek® Philippines wins silver at HR Excellence Awards 2025 for excellence in employee engagement
Aug. 14, 2025 /PRNewswire/ -- Startek®, a digital-first global customer experience (CX) solutions provider, today announced that Startek Philippines has been honored with the Silver Award for Excellence in Employee Engagement at
More news about: Startek