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DHL Express and SingPost partner to offer emission-reduced and accessible international shipping services across Singapore


News provided by

Singapore Post

11 Sep, 2025, 13:13 CST

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  • DHL Express shipping services with complimentary sustainable aviation fuel add-on services now available at all SingPost outlets
  • DHL Express customers can also drop off their parcels at all SingPost outlets, on top of DHL's existing network of retails points and service centres
  • Since March 2025 pilot, DHL Express' parcel drop-offs at SingPost outlets have doubled

SINGAPORE, Sept. 11, 2025 /PRNewswire/ -- DHL Express, the world's leading international express service provider, and SingPost, Singapore's leading postal and eCommerce logistics provider in Asia Pacific, today announced a strategic partnership to make international shipping more convenient, accessible, and sustainable for customers across Singapore.

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From left to right: SingPost Group Chief Operating Officer - Neo Su Yin, Managing Director for DHL Express Singapore - Christopher Ong
From left to right: SingPost Group Chief Operating Officer - Neo Su Yin, Managing Director for DHL Express Singapore - Christopher Ong

As part of this collaboration, DHL Express will tap on SingPost's extensive network of post offices to offer its international shipping services to customers at all post offices islandwide, up from 14 outlets in its pilot launch in March 2025. This initiative expands options for walk-in customers, enabling easier access to DHL Express shipping solutions near their home or workplace — tailored to meet the evolving needs of local shippers.

Each shipment includes complimentary participation in DHL Express' GoGreen Plus (GGP) service, which allows customers to reduce the greenhouse gas emissions associated with their international air shipments using sustainable aviation fuel (SAF), a drop-in fuel produced from sustainable feedstocks, such as used cooking oil. This is enabled by the 'book & claim' approach, which lets DHL directly replace fossil fuels with sustainable fuels within the logistic company's network and allocate environmental benefits to paying customers, even when their shipments are not physically transported with the assets using these fuels.

Recently, DHL Express committed to purchasing 9.5 million liters of SAF made in Singapore, marking its first SAF purchase for international flights departing from Singapore Changi Airport and one of Asia's largest SAF deals in the air cargo sector.

In addition to DHL shipping services, customers can opt for more sustainable packaging options at these outlets, including 100% recyclable, FSC-certified DHL brown boxes in multiple sizes to suit varying packaging needs. The Forest Stewardship Council (FSC) is an internationally recognized mark that guarantees that the cardboard is sourced from responsibly managed forests worldwide.

Through this partnership, customers can also start dropping off their DHL parcels at all post offices. Since the pilot in March, parcel drop-offs at SingPost outlets have doubled, demonstrating strong customer appreciation for convenient shipping options. DHL Express parcels deposited at SingPost outlets are collected daily without additional charges, ensuring reliability and efficiency. This collaboration underscores DHL and SingPost's commitment to enhancing customer experience by expanding accessibility. It also signifies the benefits of utilising SingPost's logistics infrastructure and extensive footprint.

Christopher Ong, Managing Director for DHL Express Singapore, said, "The collaboration with SingPost not only brings DHL Express' cross-border shipping services in Singapore closer to our customers but also empowers them to participate in our sustainability journey together. To be the leader in emission-reduced logistics operations, we are constantly looking for ways to operate more sustainably while enhancing our customers' experience. We are thrilled to work with SingPost to bring more value-added services to our customers in Singapore."

"Our partnership with DHL Express represents a significant strategic collaboration to enhance the utilisation of SingPost's logistics infrastructure and post office network. Through this alliance, we are able to introduce new and emission-reduced international service options that address evolving customer needs, in line with SingPost's ongoing commitment to innovation and sustainability," said Neo Su Yin, Group Chief Operating Officer, SingPost.

This partnership also enhances DHL Express' holistic efforts to improve customer experience by expanding customer touchpoints for both parcel drop-off and pick-up. In Singapore, DHL Express operates four service centres and offers its services at over 160 DHL retail drop-off points and almost 1,500 locker pick-up locations for customers across the island. Together, the integration with SingPost's expansive presence maximises infrastructure usage and seamlessly connects global and local logistics into the daily lives of Singaporeans.

To learn more about DHL's shipping solutions, you can visit https://www.dhl.com/discover/en-sg.

About DHL

DHL – The logistics company for the world 

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With approximately 400,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world". 

DHL is part of DHL Group. The Group generated revenues of approximately 84.2 billion euros in 2024. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. DHL Group aims to achieve net-zero emissions logistics by 2050. 

About Singapore Post Limited (SingPost)

Singapore Post (SingPost) is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has approximately 3,000 employees, with presence in 14 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet. www.singpost.com

SOURCE Singapore Post

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