Digital players are transforming credit card transactions in Latin America's e-commerce, reveals EBANX

In a region with strong adoption of alternative payment methods, credit cards maintain their strong traction through digital players, now accounting for up to 41% of online card transactions

CURITIBA, Brazil, March 25, 2025 /PRNewswire/ -- Digital-first financial companies have become key drivers behind cards' sustained presence and growth in rising economies, where alternative payment methods (APMs) have been growing substantially. According to internal data from EBANX, a global Payment Service Provider (PSP) that specializes in APMs and card processing for emerging markets and has already processed transactions for nearly 70% of Brazil's credit cardholders, fintech companies and digital players now account for 41% of the total value transacted through credit cards for online purchases in Brazil, the largest market in Latin America. This trend is gaining traction in other countries across the region, mainly Colombia (21%) and Argentina (19%), where digital banking expansion and intense fintech activity are pushing card issuance.

"This is a clear indication of how the fast and massive adoption of alternative payment channels by consumers in emerging countries is also influencing the credit card industry in these regions," says João Del Valle, CEO and Co-founder of EBANX. "E-wallets and other real-time payments like Pix, in Brazil, and PSE, in Colombia, have raised the bar and driven innovation across all segments, including credit cards. These digital solutions have pushed traditional payment methods to evolve and adapt to meet modern consumer expectations."

Fintechs and neobanks' key contributions to the credit card market include user-friendly platforms, reward programs, and enhanced customer experiences that have reshaped how consumers engage with card payments. As a result, these institutions now have nearly the same reach as the major traditional banks in emerging markets.

According to the Central Bank of Brazil, the user base of fintech and neobanks jumped from 25 million individuals to 100 million in three years. Four out of ten of these people are credit card holders, a group that has tripled in size in the country since 2019, led by digital players. As Brazil has seen a rapid transformation in digital financial services, other emerging markets are also experiencing an increase in credit card ownership. EBANX's latest edition of Beyond Borders shows that 46% of adults in these countries already have credit cards, according to data from the World Bank.

Though this penetration rate is lower than in more mature markets, like Japan (70%) and South Korea (68%), the expansion is notable, and the card market has room to grow even further in rising economies. In Brazil and Argentina, for example, the rates of credit card ownership among adults stand at 40% and 29%, respectively, after having grown from 29% and 22% over 10 years, according to the World Bank.

The expansion of credit cards in these regions is closely linked to their sustained position as one of the leaders in e-commerce across emerging markets. These methods accounted for a USD 270 billion share of Latin America's e-commerce last year, or 42% of the total sales volume, per data from Payments and Commerce Market Intelligence (PCMI) in Beyond Borders, and are expected to reach nearly USD 380 billion by 2027, after growing at a 13% CAGR.

Credit cards' sustained position in e-commerce growth walks along with the increasing need for seamless transaction solutions, especially for cross-border e-commerce. With its deep experience processing payments for global businesses in these markets, EBANX has witnessed firsthand and played an active role in this evolution. The company helps APAC merchants grow their consumer base by offering local payment solutions adapted to local consumer behavior – including card payment methods of local card schemes.

What's next in credit cards

Incumbent banks have followed in the footsteps of digital-first financial institutions and are also investing in innovations further to advance the online purchasing experience in rising economies. Consumers are the ultimate beneficiaries, gaining access to more straightforward and secure checkout systems, such as click-to-pay technology, which reduces the number of clicks needed to complete a purchase, improving convenience and efficiency.

Network tokenization stands out as another prime example, as it replaces sensitive card data with encrypted identifiers for each transaction, reducing fraud risk without compromising approval rates. Additionally, the technology lowers fraud-related declines and enhances the overall quality of transactions. In tests conducted by EBANX in Brazil, network tokens reduced the decline of transactions by more than 86% due to card security issues.  Furthermore, the adoption of network tokens led to an increase of up to 7 percentage points in overall approval rates for online retail merchants and up to 5 percentage points for subscription-based merchants.

"In today's dynamic payments landscape, the focus isn't on opposing Pix or e-wallets to cards or choosing between traditional and new payment methods," explains Del Valle. "Instead, it's about expanding opportunities and creating an ecosystem where different payment solutions can coexist and complement each other, ultimately providing consumers with more choices and better experiences in their digital transactions."

Debit cards in emerging markets

While credit cards account for approximately 80% of online purchases in emerging markets, according to data from Payments and Commerce Market Intelligence (PCMI) in Beyond Borders, debit cards have become an important avenue for attracting new online customers in countries like Peru, Mexico, and South Africa. Especially in markets where access to credit is more restricted, financial inclusion has catapulted the usage of debit cards, which are linked to existing account balances, and brought new consumers into e-commerce.

Peru exemplifies this pattern, where 60% of first-time online shoppers use debit cards, according to EBANX's internal data. In Mexico, this figure reaches 55%. Not surprisingly, in these two countries, debit cards account for a larger share of online transaction volume than credit cards, at 49% compared to 27% in Peru and 38% versus 31% in Mexico. "However, it's worth noting that this share will likely decrease in some key economies from emerging markets such as Brazil and Colombia as alternative payment methods mature in these countries," reflects Del Valle. In Brazil, where Pix holds 40% of the online sales volume, debit cards now account for only 1% of digital commerce transaction value.

ABOUT EBANX

EBANX is the leading payment platform connecting global businesses to the world's fastest-growing digital markets. Founded in 2012 in Brazil, EBANX was built with a mission to expand access to international digital commerce. Leveraging proprietary technology, deep market expertise, and robust infrastructure, EBANX enables global companies to offer hundreds of local payment methods across Latin America, Africa, and Asia. More than just payments, EBANX drives growth, enhances sales, and delivers seamless purchase experiences for businesses and consumers alike.

For further information, please visit:
Website: https://www.ebanx.com/en/
LinkedIn: https://www.linkedin.com/company/ebanx

Media Contact:
Shan Huang
[email protected] 

SOURCE EBANX PTE. Ltd.